CPU looks to be running very hot. Up to 103C in some cases. I can't imagine this is normal.
3D failure is likely a hardware failure or device driver crash under high load. Which then results in a timeout.
You might want to check the Windows event log around the time of the error (just before 2024-06-17 13:53:22). Driver crashes sometimes get logged.
You could also run BurnInTest in debug mode to collect more detailed logs. No need to run a 48h test for this. Just run it until the error occurs.
Burn in test FAIL 3D Graphics, No operations reported in timeout period
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Burn in test FAIL 3D Graphics, No operations reported in timeout period
Burn in test fail
3D Graphics, No operations reported in timeout period
could you help us to find root cause?
System Summary:
Windows 11 Professional Edition build 26100 (64-bit)
1 x Intel(R) Core(TM) Ultra 7 155H [1996.9 MHz]
31.6GB RAM
Intel(R) Arc(TM) Graphics, NVIDIA GeForce RTX 4050 Laptop GPU (Mobile)
477GB SSD
General:
System Name: DESKTOP-EFCNRCJ
Motherboard Manufacturer: Standard
Motherboard Name: Standard
Motherboard Version: Standard
Motherboard Serial Number: Standard
BIOS Manufacturer: American Megatrends International, LLC.
BIOS Version: B.0.05B00
BIOS Release Date: 06/14/2024
BIOS Serial Number: Standard
TPM: Available, V2.0
CPU:
CPU manufacturer: GenuineIntel
CPU Type: Intel(R) Core(TM) Ultra 7 155H
CPUID: Family 6, Model AA, Stepping 4
Physical CPU's: 1
Cores per CPU: 16
Threads per CPU: 22
P-Cores: 6
P-Threads: 6
E-Cores: 10
E-Threads: 20
Hyperthreading: Enabled
CPU features: MMX SSE SSE2 SSE3 SSSE3 SSE4.1 SSE4.2 DEP PAE Intel64 VMX SMX Turbo AES AVX AVX2 FMA3
Clock frequencies:
- Measured CPU speed: 1996.9 MHz [Turbo: 4493.0MHz]
- Multiplier: x20.0 [Turbo: x45.0]
- Base Clock: 100.0 MHz
- Multiplier range: Min: x4, Max non turbo: x30 [Ratio: 8C: x46, 7C: x46, 6C: x46, 5C: x46 4C: x48, 3C: x48, 2C: x48, 1C: x48]
Cache per CPU package:
- L1 Instruction Cache: 6 x 64 KB
- L1 data cache: 6 x 48 KB
- L2 cache: 9 x 2 MB
- L3 cache: 24 MB
Memory:
Total Physical Memory: 32320MB
Available Physical Memory: 28262MB
Memory devices:
Slot 1:
- 16GB DDR5 SDRAM PC5-44800
- Samsung M425R2GA3PB0-CWMOD, serial#: 0x51DA2B3, wk/yr: 36/2023
- 1.1V, Clk: 2800.0MHz, Timings 45-45-45-90 (@ Max. freq.)
Slot 2:
- 16GB DDR5 SDRAM PC5-44800
- Samsung M425R2GA3PB0-CWMOD, serial#: 0x4D9D25F, wk/yr: 26/2023
- 1.1V, Clk: 2800.0MHz, Timings 45-45-45-90 (@ Max. freq.)
Virtual memory: C:\pagefile.sys (allocated base size 32768MB)
Memory SPD:
DIMM#0
Memory type: DDR5 SDRAM
SPD revision: 1.0
Manufacturer: Samsung
Manufacturing date: Year: 2023, Week: 36
Serial number: 051DA2B3
Part number: M425R2GA3PB0-CWMOD
Clock speed: 2800.0 MHz
Memory size: 16384 MB
ECC: No
Module voltage: 1.1V
DIMM#1
Memory type: DDR5 SDRAM
SPD revision: 1.0
Manufacturer: Samsung
Manufacturing date: Year: 2023, Week: 26
Serial number: 04D9D25F
Part number: M425R2GA3PB0-CWMOD
Clock speed: 2800.0 MHz
Memory size: 16384 MB
ECC: No
Module voltage: 1.1V
Graphics:
Intel(R) Arc(TM) Graphics
Memory: 128MB
Driver provider: Intel Corporation
Driver version: 31.0.101.5522
Driver date: 5-12-2024
NVIDIA GeForce RTX 4050 Laptop GPU (Mobile)
Chip Type: 0x28A1
DAC Type: Integrated RAMDAC
Memory: 6140MB
BIOS: 95.07.40.40.c1
Driver provider: NVIDIA
Driver version: 556.07
Driver date: 6-13-2024
Monitor 1: 2560x1440x32 165Hz 144 DPI (Primary monitor)Tags: None
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