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Need Urgent Help for SMARTDisk Dll issue

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  • Need Urgent Help for SMARTDisk Dll issue

    Hi,
    Me facing a error for smartdisk.dll on my system its Stating that the SMart is not Enabled but i have check that device is SMART enabled and BIOS SMART feature is also enabled,then also getting an Error "SMART enabled devices found."below are the details of the system and log for the same. Please it urgent can any one help me out???

    Windows 7 Professional with 64bit.
    DIsk Interface Type:- IDE(Support SMART)


    SmartDll: 04:09:43 15-Jan-2011 - SmartDisk DLL SDK v1.0 Build: 1009
    SmartDll: 04:09:43 15-Jan-2011 - SmartDll_Init ok
    SmartDll: 04:09:43 15-Jan-2011 - Drive #0 not detected
    SmartDll: 04:09:43 15-Jan-2011 - Drive #1 not detected
    SmartDll: 04:09:43 15-Jan-2011 - CSMARTInfo::GetPhysicalDeviceID[2782]: Disk Number = 0, Number of extents = 1
    SmartDll: 04:09:43 15-Jan-2011 - Fixed drive found, C:\, phyID = 0
    SmartDll: 04:09:43 15-Jan-2011 - GetDiskFreeSpaceEx succeeded. Volume "C:" capacity: 466834 MB
    SmartDll: 04:09:43 15-Jan-2011 - Drive #2 detected, "C: [Local Drive]"
    SmartDll: 04:09:43 15-Jan-2011 - CSMARTInfo::GetPhysicalDeviceID[2782]: Disk Number = 0, Number of extents = 1
    SmartDll: 04:09:43 15-Jan-2011 - Fixed drive found, D:\, phyID = 0
    SmartDll: 04:09:43 15-Jan-2011 - GetDiskFreeSpaceEx succeeded. Volume "D:" capacity: 9993 MB
    SmartDll: 04:09:43 15-Jan-2011 - Drive #3 detected, "D: [Local Drive]"
    SmartDll: 04:09:43 15-Jan-2011 - Drive #4 detected, "E: [CD/DVD]"
    SmartDll: 04:09:43 15-Jan-2011 - Drive #5 not detected
    SmartDll: 04:09:43 15-Jan-2011 - Drive #6 not detected
    ...
    SmartDll: 04:09:43 15-Jan-2011 - Drive #25 not detected
    SmartDll: 04:09:43 15-Jan-2011 - GetSMARTInfoNT()
    SmartDll: 04:09:43 15-Jan-2011 - Drive 0:
    SmartDll: 04:09:43 15-Jan-2011 - Drive 1:
    SmartDll: 04:09:43 15-Jan-2011 - Drive 2:
    SmartDll: 04:09:43 15-Jan-2011 - Number of extent: 1
    SmartDll: 04:09:43 15-Jan-2011 - Opened.
    SmartDll: 04:09:43 15-Jan-2011 - DeviceIoControl(IOCTL_DISK_GET_DRIVE_GEOMETRY) succeeded. Device #2 capacity: 476937 MB
    SmartDll: 04:09:43 15-Jan-2011 - DFP_GET_VERSION failed.
    SmartDll: 04:09:43 15-Jan-2011 - Drive 3:
    ...
    SmartDll: 04:09:43 15-Jan-2011 - Drive 25:
    SmartDll: 04:09:43 15-Jan-2011 - 0 SMART enabled devices found.
    SmartDll: 04:09:43 15-Jan-2011 - SmartDll_Init[3483]: err!=0 (err = 1)

  • #2
    My guess would be that the IDE controller doesn't support SMART (or its device driver doesn't).

    Is is really old IDE or is it SATA?
    Is the controller on the motherboard or a separate PCI/PCI-E card.
    Or is it something like a USB to IDE converter?

    Comment


    • #3
      Need Urgent Help for SMARTDisk Dll issue

      Hi Passmark,


      It is IDE & it support SMART and we are using IDE controllers "NVDIA cForce Serial ATA Controller its on motherboard i guess & we are not using any USB to IDE Converter... now wht esle we can check & find the solution for the same.



      Comment


      • #4
        we are using IDE controllers "NVDIA cForce Serial ATA Controller its on motherboard i guess
        It would be better if you didn't guess and actually checked what the situation is and what hardware is being used.

        Comment


        • #5
          Need Urgent Help for SMARTDisk Dll issue

          Its Confirm that we are using IDE controllers "NVDIA cForce Serial ATA Controller its on motherboard. now wht we can do..?

          Comment


          • #6
            As far as I know there is no such thing as"NVDIA cForce". At least I couldn't find any information about it. Maybe you are confused?

            But regardless, if it doesn't work and SMART compatibility is claimed it is most likely a device driver issue.

            Comment


            • #7
              Smart

              is it possible to take in
              account the differentiate of HDD and SSD SMART monitoring?

              Comment


              • #8
                Diskcheckup can report if the drive is a SSD.

                Check the RPM of the drive (media rotation rate field).

                Comment


                • #9
                  Smart

                  SSD was purchased about a month ago and S.M.A.R.T errors.
                  >(196) - The remapping on the HDD has increased, please check the HDD
                  >for surface test.
                  >(197) - The permanently nonzero raw value of this attribute indicates a
                  >poor quality of the disk surface.
                  Is this correct for SSD?

                  Comment


                  • #10
                    Are you by chance using the Nvidia storage controller drivers? If so from my experience they are problematic. I would suggest using the native windows 7 storage controller driver if not already doing so and see what happens.

                    Bill
                    Main Box*i7 4790K*Z97 Extreme 6*2x8 gigs Crucial BS DDR3-1600*GTX 1070Ti*Samsung 860 EVO 500 gig*Samsung 860 EVO 1TB*Samsung 860 EVO 2TB*ASUS DRW-24B3LT*LG HL-DT-ST BD-RE*Corsair AX750 PSU*Fractal Design Define R4 case*Windows 10 Pro 64

                    Comment


                    • #11
                      >(196) - The remapping on the HDD has increased, please check the HDD
                      >for surface test.
                      >(197) - The permanently nonzero raw value of this attribute indicates a
                      >poor quality of the disk surface.
                      These messages aren't from any of our software. And they aren't SMART errors. They are just someone's interpretation of the SMART values.

                      Comment


                      • #12
                        Originally posted by passmark View Post
                        These messages aren't from any of our software. And they aren't SMART errors. They are just someone's interpretation of the SMART values.
                        I was under the impression that smart was not working correctly. I stand corrected.

                        Bill
                        Main Box*i7 4790K*Z97 Extreme 6*2x8 gigs Crucial BS DDR3-1600*GTX 1070Ti*Samsung 860 EVO 500 gig*Samsung 860 EVO 1TB*Samsung 860 EVO 2TB*ASUS DRW-24B3LT*LG HL-DT-ST BD-RE*Corsair AX750 PSU*Fractal Design Define R4 case*Windows 10 Pro 64

                        Comment

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