Crash at startup - AMD Radeon RX 5700

[DOC]

Hello,

unfortunately PerformanceTest crashes at start.
Enclosed the debugfile.
No software like Rivatuner or similar is installed.
Can someone please help me?

0.000s - DEBUG: Starting...
0.000s - DEBUG: Start time: 2019/07/20, 09:54:11.41
0.000s - DEBUG: PerformanceTest 9.0 build 1031 64-Bit
0.000s - DEBUG OS: Windows 10 Professional Edition build 18362 (64-bit)
0.000s - DEBUG Path: C:\Program Files\PerformanceTest
0.000s - DEBUG Command line: "C:\Program Files\PerformanceTest\PerformanceTest64.exe" Debugmode
0.000s - Date: 07/20/19 09:54:11
0.000s - HORZRES - 1920 VERTRES - 1080
0.000s - LOGPIXELSY - 96 LOGPIXELSX - 96 DPIScale - 1.000000
0.000s - DEBUG: Opening splash window
0.282s - DEBUG: UTF8StringToWChar string truncated (FCBGA1224/FCPGA932nm -> FCBGA1224/FCPGA)
0.344s - DEBUG: Init CD Burner
0.360s - DEBUG: Retrieving Computer Name
0.360s - DEBUG: Retrieving OS Name
0.360s - Windows 10 Professional Edition build 18362 (64-bit)
0.360s - DEBUG: Retrieving Graphics Info
0.547s - Video adapters: iNumDD 2
0.547s - Video adapter 0: bDisplay: 1 szDeviceDescription: AMD Radeon RX 5700 szDriverVersion: 19.30.01.16-190711a-344727E-RadeonSoftwareAdrenalin2019 : Memory: 8573157376
0.547s - Monitor 0:1 1920x1080x32 100Hz 96 DPI (Primary monitor)
0.547s - Video adapter 1: bDisplay: 0 szDeviceDescription: szDriverVersion: : Memory: 0
0.547s - DEBUG: Retrieving USB Info
0.813s - DEBUG: GetProcessList
0.813s - DEBUG: SysInfoDLL_Results::GetProcessList start
0.828s - DEBUG: SysInfoDLL_Results::GetProcessList finished
0.828s - DEBUG: Checking language and local
0.828s - DEBUG: Got language and local
0.828s - DEBUG: Creating main window
0.907s - DEBUG: Updating Baseline List
0.907s - Updating baseline: using OS:
0.907s - Windows 10 Professional Edition build 18362 (64-bit)
0.985s - DEBUG: Finished updating Baseline List
1.032s - CD3DApplication::BuildDeviceList start
1.032s - CD3DApplication::BuildDeviceList adapter 0 of 1
1.032s - CD3DApplication::BuildDeviceList finish
1.032s - DEBUG PERF: Initialize3DEnvironment
1.032s - DEBUG PERF: AdjustWindowForChange start
1.032s - DEBUG PERF: AdjustWindowForChange done
1.032s - DEBUG PERF: DX9 CreateDevice

[David (PassMark)]

Can you EMail us the crash dump file.

[DOC]

Hello,

I sent the crash dump file.

I solved the problem.
The Radeon Adrenalin driver 19.7.2 triggers the problem reproducibly.
With version 19.7.1 there are no problems.

With kind regards
Hermann

[Tim (PassMark)]

Thanks for the update, the crash is happening the in AMD DLL "atiumd64.dll", so it looks like there may be a bug in the 19.7.2 driver that causes a crash when using DirectX9 (which PerformanceTest uses for the 3D part of the the user interface).

Given that we haven't had this problem reported by anyone else as yet, it likely means the bug is provoked by particular device driver settings or particular hardware.

FAULTING_IP:
atiumd64+1f0b3
00007ff9`9a0cf0b3 83be2002000001 cmp dword ptr [rsi+220h],1

ExceptionAddress: 00007ff99a0cf0b3 (atiumd64+0x000000000001f0b3)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000220
Attempt to read from address 0000000000000220

BUGCHECK_STR: APPLICATION_FAULT_NULL_CLASS_PTR_READ_INVALID_POIN TER_READ