DirectIO - Bluescreen issue on Lenovo

[otacc]

Can you give this build a try:
https://www.passmark.com/temp/petst-...-ZEN3MCTL1.exe

This did work, thanks

[keith]

David (PassMark) I'm running into the same BSOD on a Lenovo ThinkStation P620 while using PassMark V11 1023. I have attached the debug logs.

Thanks for the logs.

The BSOD is due to OS security restrictions when attempting to obtain memory controller timings. We have made a possible workaround for this.

Can you give this build a try:
https://www.passmark.com/temp/petst-...-ZEN3MCTL1.exe

[David (PassMark)]

We'll have a look. Technical breakdown of the issue was in this former post.
https://forums.passmark.com/performa...5626#post55626

So work around might be to disable some of those settings (or upgrade to Win11)

[otacc]

David (PassMark) I'm running into the same BSOD on a Lenovo ThinkStation P620 while using PassMark V11 1023. I have attached the debug logs.

[David (PassMark)]

Yes, if you can try V11 build 1015, that would be good.

[JoeBlack]

Joe,

Can you provide some additional details. What hardware are you using?

Can you provide a debug log
https://www.passmark.com/support/per.../debug-log.php

Does the problem happen 100% of the time? Do any of the HDD tests trigger the problem, or just one?
Note that this issue isn't identical to the one initially reported (as that had nothing to do with the HDD test).

Update: We don't think 300H is MSR_SGXOWNEREPOCH0. But there was an issue similar to this on Skylake CPUs that was fixed a couple of weeks ago. We'll have a public patch shortly. I don't know if it is your issue, as no hardware details were provided.

Hi David,

The problem happens 100% of the time and it does not depend on the HDD.
I have i9-10920X (Cascade Lake). I can check a new build with the fix for Skylake CPUs.

[David (PassMark)]

Can you try with the latest patch release (made public today). V11.0 build 1015
https://www.passmark.com/products/pe...t/download.php

[David (PassMark)]

Joe,

Can you provide some additional details. What hardware are you using?

Can you provide a debug log
https://www.passmark.com/support/per.../debug-log.php

Does the problem happen 100% of the time? Do any of the HDD tests trigger the problem, or just one?
Note that this issue isn't identical to the one initially reported (as that had nothing to do with the HDD test).

Update: We don't think 300H is MSR_SGXOWNEREPOCH0. But there was an issue similar to this on Skylake CPUs that was fixed a couple of weeks ago. We'll have a public patch shortly. I don't know if it is your issue, as no hardware details were provided.

[JoeBlack]

Hello,

I have the same problem with BSOD (SYSTEM_SERVICE_EXCEPTION) on the DirectIo64.sys driver every time I run the HDD performance test.
I'm using the latest release and build of PerformanceTest and Windows 11.

I did a quick research, it fails on the RDMSR instruction (DirectIo64 + 0x12d5). The DirectIo64.sys tries to read from MSR 0x300 and gets a #GP exception. I checked the Intel docs, 300H is MSR_SGXOWNEREPOCH0. I guess this is related to Intel SGX (Intel Software Guard Extensions).

[Richard (PassMark)]

I have a lenovo P520c, I launch the application, it gets to the part where its reading system info, when it hits the memory part it crashes. Directlo.sys error. After I restart, and try to reopen it, it gives me startup error #4

If you are not using the latest release and build of PerformanceTest, make sure to update to the newest.

PassMark Performance Test download page

For Startup Error 4, refer to the following forum post, where it mentions V9, swap it with V11.

Startup error number: 4 - what is it? - PassMark Support Forums

I dont know where to locate these logs.

If there was a crash dump created, it would be created in the Documents folder, e.g. "C:\Users\<Username>\Documents\PassMark\Performanc eTest11". The other logs are not automatically created. To have PerformanceTest start with debug logging, see https://www.passmark.com/support/per.../debug-log.php

[MurderMittens]

I have a lenovo P520c, I launch the application, it gets to the part where its reading system info, when it hits the memory part it crashes. Directlo.sys error. After I restart, and try to reopen it, it gives me startup error #4

I dont know where to locate these logs.

[David (PassMark)]

Can you

#1
For that Supermicro system can you confirm if any or all of these settings are on in BIOS
Enhanced Windows biometric security
Secure Devices (SDEV) ACPI table
Virtualization-based Security (VBS)

#2
Can you also post a photo of the BSOD. Or use Nirsoft BSOD viewer to get the data from the pervious BSOD.

#3
Let us know what version of PerformanceTest you are using and post debug logs for PerformanceTest
See,
https://www.passmark.com/support/per.../debug-log.php

[DTX2023]

Hello all,
Is there an updated build for this problem?
We're getting directio64.sys BSOD with Supermicro X13SEi-TF motherboards.
Other apps are running fine.
OS is Win 11 23H2.
Thanks,
Nic.

[aquartar]

We made an another attempted workaround by avoiding PCI access for this i7-1365U CPU / chipset when running in Win 10.
Can you give this build a try:
https://www.passmark.com/temp/petst-11.4.1006-DIO.5.exe

Keith - we ended up giving this device to a user for testing, and I just got it back in hand. This build seems to have helped.

[David (PassMark)]

jordanhawk,

Can you post the debug log files from the Surface Laptop
https://www.passmark.com/support/per.../debug-log.php