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  • Errors Allocation Ram

    First time ever using this software and i get error allocating ram straight down the board for every cycle i get an error.

    est Start time: Mon Feb 18 23:18:51 2008
    Test Stop time: Mon Feb 18 23:33:52 2008
    Test Duration: 000h 15m 01s

    Test Name Cycles Operations Result Errors Last Error
    CPU - Maths 777 174 Billion PASS 0 No errors
    CPU - SIMD 162 178 Billion PASS 0 No errors
    Memory (RAM) 297 0 FAIL 297 Error allocating RAM
    2D Graphics 15 15129 PASS 0 No errors
    Disk (C: ) 0 2.724 Billion PASS 0 No errors
    CD/DVD (D 1 4.850 Billion PASS 0 No errors
    CD/DVD (E 1 4.820 Billion PASS 0 No errors
    Sound 10 17.486 Million PASS 0 No errors
    Network 1 17 142400 PASS 0 No errors
    TEST RUN FAILED


    LOG NOTE: 2008-02-18 23:33:20, RAM, Current allocation:100000 Additional:532354672
    SERIOUS : 2008-02-18 23:33:23, RAM, Error allocating RAM
    LOG NOTE: 2008-02-18 23:33:23, RAM, Current allocation:100000 Additional:531977840
    SERIOUS : 2008-02-18 23:33:26, RAM, Error allocating RAM
    LOG NOTE: 2008-02-18 23:33:26, RAM, Current allocation:100000 Additional:531986032
    SERIOUS : 2008-02-18 23:33:29, RAM, Error allocating RAM
    LOG NOTE: 2008-02-18 23:33:29, RAM, Current allocation:100000 Additional:531875440
    SERIOUS : 2008-02-18 23:33:32, RAM, Error allocating RAM
    LOG NOTE: 2008-02-18 23:33:32, RAM, Current allocation:100000 Additional:531887728
    SERIOUS : 2008-02-18 23:33:35, RAM, Error allocating RAM
    LOG NOTE: 2008-02-18 23:33:35, RAM, Current allocation:100000 Additional:531932784
    SERIOUS : 2008-02-18 23:33:38, RAM, Error allocating RAM
    LOG NOTE: 2008-02-18 23:33:38, RAM, Current allocation:100000 Additional:531912304
    SERIOUS : 2008-02-18 23:33:41, RAM, Error allocating RAM
    LOG NOTE: 2008-02-18 23:33:41, RAM, Current allocation:100000 Additional:532235888
    SERIOUS : 2008-02-18 23:33:44, RAM, Error allocating RAM
    LOG NOTE: 2008-02-18 23:33:44, RAM, Current allocation:100000 Additional:532268656
    SERIOUS : 2008-02-18 23:33:48, RAM, Error allocating RAM
    LOG NOTE: 2008-02-18 23:33:48, RAM, Current allocation:100000 Additional:533698160
    SERIOUS : 2008-02-18 23:33:51, RAM, Error allocating RAM
    LOG NOTE: 2008-02-18 23:33:51, RAM, Current allocation:100000 Additional:531089008
    LOG NOTE: 2008-02-18 23:33:55, Status, Test run stopped

    looks like that all down the log but thats just a little at the end.
    heres my setup

    Operating system: Windows Vista Home Premium Edition build 6000
    Number of CPUs: 1 (4 Core(s)/CPU, 1 Logical(s)/Core)
    CPU manufacturer: GenuineIntel
    CPU type: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
    CPU features: MMX SSE SSE2 SSE3 DEP PAE
    CPU1 speed: 2399.5 MHz
    CPU L2 Cache: 4 MB
    RAM: 3326 MB
    Video card: GeForce 8800 GTS (Resolution: 1680x1050x32)
    Disk drive: Model ST3500320AS ATA Device (Size: 465.8GB)
    Disk drive: Model WD 1600JB External USB Device (Size: 149.0GB)
    Optical drive: TSSTcorp CDDVDW SH-S203B ATA Device
    Optical drive: TSSTcorp CDDVDW SH-S203N ATA Device

    any help appreciated any questions or if u require more info let me no. thanks

  • #2
    Normally I would put this down to heavy virtual memory fragmentation (not a RAM fault as such).

    To help us better understand what is happening on your system, can you please run just the RAM test with Level 2 activity trace logging and email the .trace files to us at:
    help [at] passmark [dot] com

    Thanks.
    Ian

    Comment


    • #3
      Errors Allocation Ram

      Dear Ian:

      I would like to share with you that what situation I had come up against.The Log file about to this issue I put it below.

      BurnInTest V5.2 Pro 1005
      Logging detail level: Normal
      ******************
      SYSTEM INFORMATION
      ******************
      Date: 03/21/08 16:42:46
      Operating system: Windows Vista Home Premium Edition Service Pack 1 build 6001
      Number of CPUs: 1 (2 Core(s)/CPU, 1 Logical(s)/Core)
      CPU manufacturer: GenuineIntel
      CPU type: Intel(R) Core(TM)2 Duo CPU T8100 @ 2.10GHz
      CPU features: MMX SSE SSE2 SSE3 DEP PAE
      CPU1 speed: 2094.8 MHz
      CPU L2 Cache: Unknown
      RAM: 3070 MB
      Video card: GeForce 8400M GT (Resolution: 1680x1050x32)
      Disk drive: Model ST3320820AS (Size: 298.1GB)
      Disk drive: Model ST3320820AS (Size: 298.1GB)
      Optical drive: MATSHITA DVD-RAM UJ-875S ATA Device
      ******************
      DETAILED EVENT LOG
      ******************
      LOG NOTE: 2008-03-21 16:42:46, Status, PassMark BurnInTest V5.2 Pro 1005
      LOG NOTE: 2008-03-21 16:43:23, Status, Main Tests started
      SERIOUS : 2008-03-21 16:43:29, CD/DVD, G: Error while searching for files on data CD/DVD
      LOG NOTE: 2008-03-21 16:43:29, CD/DVD, Path: G:\*.*, Cycle: 0, Error Code 1235
      SERIOUS : 2008-03-21 16:43:35, CD/DVD, G: Error while searching for files on data CD/DVD
      LOG NOTE: 2008-03-21 16:43:35, CD/DVD, Path: G:\*.*, Cycle: 0, Error Code 1235
      SERIOUS : 2008-03-21 16:43:41, CD/DVD, G: Error while searching for files on data CD/DVD
      LOG NOTE: 2008-03-21 16:43:41, CD/DVD, Path: G:\*.*, Cycle: 0, Error Code 1235
      LOG NOTE: 2008-03-21 16:43:48, Status, Test run stopped
      **************
      RESULT SUMMARY
      **************
      Test Start time: Fri Mar 21 16:43:22 2008
      Test Stop time: Fri Mar 21 16:43:45 2008
      Test Duration: 000h 00m 23s
      Test Name Cycles Operations Result Errors Last Error
      CPU - Maths 8 1.633 Billion PASS 0 No errors
      CPU - SIMD 3 2.099 Billion PASS 0 No errors
      Memory (RAM) 0 114 Million PASS 0 No errors
      2D Graphics 0 82 PASS 0 No errors
      3D Graphics 18 57.600 Million PASS 0 No errors
      Disk (C: ) 0 52.494 Million PASS 0 No errors
      Network 1 0 2880 PASS 0 No errors
      CD/DVD (G 0 0 FAIL 3 Error while searching for files on data CD/DVD
      Sound 0 374850 PASS 0 No errors
      Video Playback 1 15 PASS 0 No errors
      TEST RUN FAILED
      *******************************************
      SERIOUS ERROR SUMMARY FOR THE LAST TEST RUN
      *******************************************
      SERIOUS : 2008-03-21 16:43:29, CD/DVD, SERIOUS: Error while searching for files on data CD/DVD (x 3)
      -----------------------------------------------------------------------------------------------------
      ******************
      DETAILED EVENT LOG
      ******************
      LOG NOTE: 2008-03-21 16:46:30, Status, Main Tests started
      SERIOUS : 2008-03-21 16:46:44, CD/DVD, G: Error while searching for files on data CD/DVD
      LOG NOTE: 2008-03-21 16:46:44, CD/DVD, Path: G:\*.*, Cycle: 0, Error Code 1235
      SERIOUS : 2008-03-21 16:46:59, CD/DVD, G: Error while searching for files on data CD/DVD
      LOG NOTE: 2008-03-21 16:46:59, CD/DVD, Path: G:\*.*, Cycle: 0, Error Code 21
      LOG NOTE: 2008-03-21 16:52:27, Status, Test run stopped
      **************
      RESULT SUMMARY
      **************
      Test Start time: Fri Mar 21 16:46:30 2008
      Test Stop time: Fri Mar 21 16:52:24 2008
      Test Duration: 000h 05m 54s
      Test Name Cycles Operations Result Errors Last Error
      CPU - Maths 141 27.480 Billion PASS 0 No errors
      CPU - SIMD 55 31.891 Billion PASS 0 No errors
      Memory (RAM) 10 1.723 Billion PASS 0 No errors
      2D Graphics 1 1338 PASS 0 No errors
      3D Graphics 205 656 Million PASS 0 No errors
      Disk (C: ) 0 995 Million PASS 0 No errors
      Network 1 6 55440 PASS 0 No errors
      CD/DVD (G 1 339 Million FAIL 2 Error while searching for files on data CD/DVD
      Sound 3 6.361 Million PASS 0 No errors
      Video Playback 27 331 PASS 0 No errors
      TEST RUN FAILED
      *******************************************
      SERIOUS ERROR SUMMARY FOR THE LAST TEST RUN
      *******************************************
      SERIOUS : 2008-03-21 16:46:44, CD/DVD, SERIOUS: Error while searching for files on data CD/DVD (x 2)
      -----------------------------------------------------------------------------------------------------
      ******************
      DETAILED EVENT LOG
      ******************
      LOG NOTE: 2008-03-21 16:54:24, Status, Main Tests started
      SERIOUS : 2008-03-21 16:54:27, RAM, Error allocating RAM
      LOG NOTE: 2008-03-21 16:54:27, RAM, Current allocation:100000 Additional:2014543056
      SERIOUS : 2008-03-21 16:54:31, RAM, Error allocating RAM
      LOG NOTE: 2008-03-21 16:54:31, RAM, Current allocation:100000 Additional:2010340560
      SERIOUS : 2008-03-21 16:54:35, RAM, Error allocating RAM
      LOG NOTE: 2008-03-21 16:54:35, RAM, Current allocation:100000 Additional:2005949648
      SERIOUS : 2008-03-21 16:54:39, RAM, Error allocating RAM
      LOG NOTE: 2008-03-21 16:54:39, RAM, Current allocation:100000 Additional:2001165520
      SERIOUS : 2008-03-21 16:54:43, RAM, Error allocating RAM
      LOG NOTE: 2008-03-21 16:54:43, RAM, Current allocation:100000 Additional:1996365008
      SERIOUS : 2008-03-21 16:54:47, RAM, Error allocating RAM
      LOG NOTE: 2008-03-21 16:54:47, RAM, Current allocation:100000 Additional:1991961808
      SERIOUS : 2008-03-21 16:54:51, RAM, Error allocating RAM
      LOG NOTE: 2008-03-21 16:54:51, RAM, Current allocation:100000 Additional:1987034320
      SERIOUS : 2008-03-21 16:54:55, RAM, Error allocating RAM
      LOG NOTE: 2008-03-21 16:54:55, RAM, Current allocation:100000 Additional:1983053008
      SERIOUS : 2008-03-21 16:54:59, RAM, Error allocating RAM
      LOG NOTE: 2008-03-21 16:54:59, RAM, Current allocation:100000 Additional:1979170000
      SERIOUS : 2008-03-21 16:55:03, RAM, Error allocating RAM
      .
      .
      .
      LOG NOTE: 2008-03-21 17:06:55, Status, Test run stopped
      **************
      RESULT SUMMARY
      **************
      Test Start time: Fri Mar 21 16:54:23 2008
      Test Stop time: Fri Mar 21 17:06:52 2008
      Test Duration: 000h 12m 29s
      Test Name Cycles Operations Result Errors Last Error
      CPU - Maths 311 64.406 Billion PASS 0 No errors
      CPU - SIMD 122 80.545 Billion PASS 0 No errors
      Memory (RAM) 1 159 Million FAIL 177 Error allocating RAM
      2D Graphics 3 3156 PASS 0 No errors
      3D Graphics 641 2.051 Billion PASS 0 No errors
      Disk (C: ) 0 1.902 Billion PASS 0 No errors
      Network 1 14 118400 PASS 0 No errors
      CD/DVD (G 1 1.013 Billion PASS 0 No errors
      Sound 8 13.880 Million PASS 0 No errors
      Video Playback 59 708 PASS 0 No errors
      TEST RUN FAILED
      *******************************************
      SERIOUS ERROR SUMMARY FOR THE LAST TEST RUN
      *******************************************
      SERIOUS : 2008-03-21 16:54:27, RAM, SERIOUS: Error allocating RAM (x 177)
      -----------------------------------------------------------------------------------------------------
      Note:1.This computer RAM is 3GB(Qimonda 2GB & Nanya 1GB).
      2.When run BurnIn test tool I had use one USB Flash Disk.

      Now,about to this issue I have some questions would like to consult you.
      1.May be what reasons cause this issue occur?
      2.The two RAM together use can or not cause this issue occur?
      3.If we don't put the CD/DVD into the ODD before run BurnIn,the tool will show Error on check CD/DVD.Do the same action again and again,is this reason?

      Look forward to your reply!

      Best Regards!
      Roger Yao

      Comment


      • #4
        1) The most likely reason for the RAM error is virtual memory fragmentation. If you send us a trace 2 log to, help [at] passmark [dot] com, we should be able to see more clearly what is occurring. Can you turn on only the memory test and the minimum set of other test required to generate this RAM error. For example, (i) RAM test only or (ii) RAM + CD tests only.

        I would recommend updating to the latest version of BurnInTest V5.3.1014 as this includes a sound test correction that can lead to virtual memory fragmentation after a long period of testing.

        2) I donít think having 2 different RAM manufactures memory sticks could cause this problem.

        3) Strange. We have not seen this and I would not have thought this could cause this problem. However, I would be interested if you could send me the level 2 files for (i) the RAM + CD test with CD in, and (ii) the RAM + CD test with CD out

        Regards,
        Ian

        Comment


        • #5
          Dear Ian:

          Firstly,thanks for your reply kindly!

          Laterly,I will send the Log file of RAM test only to you.But,our side biger problem is don't know that how to reproduce this issue...

          Now,I have one question want to consult you.Could you tell me some details about virtual memory fragmentation?If this issue is caused by virtual memory fragmentation,in other words,this computer is or not has no Software and Hardware issue?

          Look forward to your reply!

          Best Regards!
          Roger

          Comment


          • #6
            This is not normally a hardware problem, but typically a software problem. This could be a device driver or BurnInTest. While I don't believe it is a BurnInTest problem, I would suggest moving to the latest version of BurnInTest v5.3.1014.

            Virtual memory fragmentation typically occurs when memory is allocated by software and then deallocated, but for some reason the Operating System it does not recover the (full) virtual memory address space. After repeating this many many times the biggest free memory space in the operating system virtual memory map becomes smaller and smaller to the point where memory allocations in software start to fail.

            Regards,
            Ian

            Comment

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