Test Errors iwth BurnInTest 6.0 + Windows Vista Ultimate 64-bit OS

[blusche]

Hi PassMark Rep,

I am building a test bundle with Windows Vista Ultimate 64-bit OS and running BurnInTest 6.0 64-bit version on top of it.

I get the feeling that even though I only created 1 User as Administrator, that somehow I do not have full Admin rights.
PassMark keeps asking me for extra Admin rights to run the get system config at startup, and I see the following Dialog box error each time I go to the PassMark test prefs window concerning a network Admin error:
-------------------------------------------------------------------------
Possible Permissions Problem

Warning: Normally only the Adminsitrator has the neccesary permissions.
To open the RAW network socket required to run the Netowrk test.
If this error occurs, logon as the Administrator and try again.
See the Online help, Problems and FAQ section for more details.

Continue anyway ?
-------------------------------------------------------------------------
I have also included the test log so you know my system setup and configuration info.

Also, my Video and sound do not work but worked OK with PassMark 5.3 running on Windows XP 32 Bit OS.
This could be a SuperMicro motherboard driver issue, but do you see any obvious things that could be making my video and audio to fail ??

Thanks, Bill
PassMark BurnInTest Log file - http://www.passmark.com
================================================== ======

Date: 04/14/09 01:31:22

BurnInTest V6.0 Pro 1006
Logging detail level: Normal

**************
SYSTEM SUMMARY
**************
Windows Vista Ultimate Edition Service Pack 1 build 6001 (64-bit),
2 x Intel(R) Xeon(TM) CPU 3.20GHz,
8.0GB RAM,
RAGE XL PCI,
77GB HDD, 500MB HDD,
CD/DVDRW,

GENERAL
System Name: DATADOMAINTEST
Motherboard Manufacturer: Supermicro
Motherboard Name: X6DH8-XG2
Motherboard Version: PCB Version
Motherboard Serial Number: 0123456789
BIOS Manufacturer: Phoenix Technologies LTD
BIOS Version: PTLTD - 6040000
BIOS Release Date: 2007/08/16

CPU
CPU manufacturer: GenuineIntel
CPU Type: Intel(R) Xeon(TM) CPU 3.20GHz
CPUID: CPU1: Family F, Model 4, Stepping 1
CPUID: CPU2: Family F, Model 4, Stepping 1
Physical CPU's: 2
Cores per CPU: 1
Hyperthreading: Enabled
CPU features: MMX SSE SSE2 SSE3 DEP PAE Intel64
Clock frequencies:
Measured CPU speed: 3197.6 MHz
Cache per CPU package:
Trace Cache: 12 K-uops
L1 Data Cache: 1 x 16 KB
L2 Cache: 1 x 1024 KB

MEMORY
Total Physical Memory: 8190MB
Available Physical Memory: 7276MB
Virtual memory: C:\pagefile.sys (allocated base size 8490MB)

GRAPHICS
RAGE XL PCI
Chip Type: ATI RAGE XL PCI (B41)
DAC Type: ATI Internal DAC
Memory: 8MB
BIOS: ATI Video BIOS
Driver provider: ATI Technologies, Inc.
Driver version: 6.0.6000.16386
Driver date: 6-21-2006
Monitor 1: 1024x768x32 85Hz (Primary monitor)

DISK VOLUMES
A: Floppy
C: Local drive, NTFS, (76.69GB total, 54.81GB free)
D: Optical drive, PASSMARK_DVD, CD/DVDW SH-S182D, UDF

DISK DRIVES
Disk drive: Model HDS728080PLAT20 ATA Device (Size: 76.69GB)
Disk drive: Model PQI IDE DiskOnModule ATA Device (Size: 0.49GB)

OPTICAL DRIVES
D: TSSTcorp CD/DVDW SH-S182D (CD/DVDRW)

NETWORK
Intel(R) PRO/1000 MT Dual Port Server Adapter (Speed: 1Gb/s)
Intel(R) PRO/1000 MT Dual Port Server Adapter (Speed: 1Gb/s)

PORTS
Communications Port: COM1 - RS232 Serial Port (max Baud rate: 115200)
Communications Port: COM2 - RS232 Serial Port (max Baud rate: 115200)
Keyboard Port: Mini-DIN connector
Keyboard Port: Mini-DIN connector
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
- Cypress AT2LP (SN: DEF1062DF2E4)

**************
RESULT SUMMARY
**************
Test Start time: Tue Apr 14 01:28:47 2009
Test Stop time: Tue Apr 14 01:30:18 2009
Test Duration: 000h 01m 31s

Test Name Cycles Operations Result Errors Last Error
CPU 15 20.140 Billion PASS 0 No errors
Memory (RAM) 0 1.646 Billion PASS 0 No errors
2D Graphics 0 0 FAIL 6 Hardware-only DirectDraw object creation not possible
3D Graphics 0 0 FAIL 1 Error initializing DirectX device
Optical disk (D 1 32.145 Million PASS 0 No errors
Sound 0 231525 FAIL 25 Failed to play back MIDI via sequencer
Network 1 0 0 FAIL 5 No permission to open RAW network socket
Video Playback 3 48 PASS 0 No errors
Serial Port 1 1 4200 PASS 0 No errors
Disk (A: ) 2 1.049 Million PASS 0 No errors
Disk (C: ) 0 111 Million PASS 0 No errors
TEST RUN FAILED

******************
DETAILED EVENT LOG
******************
LOG NOTE: 2009-04-14 01:28:47, Status, PassMark BurnInTest V6.0 Pro 1006
LOG NOTE: 2009-04-14 01:28:48, Status, Main Tests started
LOG NOTE: 2009-04-14 01:29:19, 3D Graphics, 3D test starting: Duty cycle = 50. Test on primary monitor (0). (x,y) = (310,0). WxH = 300x200.
WARNING: 2009-04-14 01:29:19, 3D Graphics, Error initializing DirectX device
LOG NOTE: 2009-04-14 01:29:21, Video, Video test starting: Duty cycle = 50. Test on primary monitor (0). (x,y) = (620,200). WxH = 300x200.
SERIOUS: 2009-04-14 01:29:21, Sound, Could not play back wave file
WARNING: 2009-04-14 01:29:23, Network, No permission to open RAW network socket
SERIOUS: 2009-04-14 01:29:23, 2D Graphics, Hardware-only DirectDraw object creation not possible
SERIOUS: 2009-04-14 01:29:29, Sound, Failed to play back MIDI via sequencer
LOG NOTE: 2009-04-14 01:29:29, Sound, There are no MIDI devices installed on the system. To install the driver, go to Control Panel, click Printers and Other Hardware, and then c
LOG NOTE: 2009-04-14 01:29:29, Memory (RAM), System Memory Total: 8190MB, Test RAM allocated: 0MB, Available: 7282MB
LOG NOTE: 2009-04-14 01:29:30, Memory (RAM), Process 0, Test memory allocated at 0x0000000000820000 of size 573MB
LOG NOTE: 2009-04-14 01:29:30, Memory (RAM), Process 1, Test memory allocated at 0x00000000006F0000 of size 573MB
LOG NOTE: 2009-04-14 01:29:30, Memory (RAM), Process 2, Test memory allocated at 0x0000000000730000 of size 573MB
LOG NOTE: 2009-04-14 01:29:30, Memory (RAM), Process 3, Test memory allocated at 0x00000000007C0000 of size 573MB
LOG NOTE: 2009-04-14 01:29:30, Memory (RAM), Process 4, Test memory allocated at 0x0000000000760000 of size 573MB
LOG NOTE: 2009-04-14 01:29:30, Memory (RAM), Process 5, Test memory allocated at 0x0000000000880000 of size 573MB
LOG NOTE: 2009-04-14 01:29:30, Memory (RAM), Process 6, Test memory allocated at 0x00000000008C0000 of size 573MB
LOG NOTE: 2009-04-14 01:29:30, Memory (RAM), Process 7, Test memory allocated at 0x0000000000750000 of size 573MB
LOG NOTE: 2009-04-14 01:29:30, Memory (RAM), Process 8, Test memory allocated at 0x00000000007B0000 of size 573MB
LOG NOTE: 2009-04-14 01:29:30, Memory (RAM), Process 9, Test memory allocated at 0x0000000000750000 of size 573MB
SERIOUS: 2009-04-14 01:29:31, Sound, Failed to play back MIDI via sequencer
LOG NOTE: 2009-04-14 01:29:31, Sound, There are no MIDI devices installed on the system. To install the driver, go to Control Panel, click Printers and Other Hardware, and then c
SERIOUS: 2009-04-14 01:29:33, Sound, Failed to play back MIDI via sequencer
LOG NOTE: 2009-04-14 01:29:33, Sound, There are no MIDI devices installed on the system. To install the driver, go to Control Panel, click Printers and Other Hardware, and then c
SERIOUS: 2009-04-14 01:29:34, 2D Graphics, Hardware-only DirectDraw object creation not possible
WARNING: 2009-04-14 01:29:34, Network, No permission to open RAW network socket
SERIOUS: 2009-04-14 01:29:35, Sound, Failed to play back MIDI via sequencer
LOG NOTE: 2009-04-14 01:29:35, Sound, There are no MIDI devices installed on the system. To install the driver, go to Control Panel, click Printers and Other Hardware, and then c
SERIOUS: 2009-04-14 01:29:37, Sound, Failed to play back MIDI via sequencer
LOG NOTE: 2009-04-14 01:29:37, Sound, There are no MIDI devices installed on the system. To install the driver, go to Control Panel, click Printers and Other Hardware, and then c
SERIOUS: 2009-04-14 01:29:39, Sound, Failed to play back MIDI via sequencer
LOG NOTE: 2009-04-14 01:29:39, Sound, There are no MIDI devices installed on the system. To install the driver, go to Control Panel, click Printers and Other Hardware, and then c
SERIOUS: 2009-04-14 01:29:41, Sound, Failed to play back MIDI via sequencer
LOG NOTE: 2009-04-14 01:29:41, Sound, There are no MIDI devices installed on the system. To install the driver, go to Control Panel, click Printers and Other Hardware, and then c
SERIOUS: 2009-04-14 01:29:43, Sound, Failed to play back MIDI via sequencer
LOG NOTE: 2009-04-14 01:29:43, Sound, There are no MIDI devices installed on the system. To install the driver, go to Control Panel, click Printers and Other Hardware, and then c
SERIOUS: 2009-04-14 01:29:44, 2D Graphics, Hardware-only DirectDraw object creation not possible
SERIOUS: 2009-04-14 01:29:45, Sound, Failed to play back MIDI via sequencer
LOG NOTE: 2009-04-14 01:29:45, Sound, There are no MIDI devices installed on the system. To install the driver, go to Control Panel, click Printers and Other Hardware, and then c
WARNING: 2009-04-14 01:29:46, Network, No permission to open RAW network socket
SERIOUS: 2009-04-14 01:29:48, Sound, Failed to play back MIDI via sequencer

[blusche]

Cannot add attatchments ....

Hi PassMark Rep,

I tried and cannot add attachments to my posted thread.
I have new info to post to this issue

Please advise ....

- Bill

[David (PassMark)]

I get the feeling that even though I only created 1 User as Administrator, that somehow I do not have full Admin rights

Yes, this is correct. This is how Vista works. There is the administrator and the elevated administrator. Even if you are the administrator you can right click on an application and select "run as administrator"

Also, my Video and sound do not work but worked OK with PassMark 5.3 running on Windows XP 32 Bit OS

It is highly likely that you don't have the correct 64bit device drivers installed. And in the case if the 3D graphics errors, the video card might not even support 3D, or have hardware acceleration turned off? This is not a permissions problem.

[blusche]

Hi Ian,

OK, that fixed a couple of issues, but I have new ATI VGA drivers to install
and the setup.exe installer does not support the Run as Administrator feature using a right click, but If I drag a copy of it to the desktop, then I can right-click and enable this feature (new Vista trick for me !) however it will launch but quickly shuts down.

- Any tips? Since if I run this as in in it's unzipped folder, the ATI installer says it needs to be logged in Administrator mode, which I already am ?

- Also under an application's properties + security options, one can change the several options and permissions, but the last one called "Special Permissions" is shadowed out and does not allow being enabled ??

Any Vista/BurnInTest help would be appreciated ...

Thanks, Bill

[David (PassMark)]

Don't know if we can help much with your ATI driver install problem (AMD the new owners of ATI, are the people to speak to).

Having said that, Vista automatically detects when you run an installer (in most cases) and will automatically elevate the admin, and then you will see the Windows "User Account Control" prompt. So you shouldn't need to right click on setup package. It should just run if you have the right package for your hardware.

If you Google "User Account Control" you will get a huge amount of information about this. Microsoft have made Windows permissions far too complex.

[Ian (PassMark)]

We have had a report of the "Failed to play back MIDI via sequencer" error that has occurred due to the system running out of memory on Vista and later. It would appear that this is caused by a memory leak in the Microsoft process audiodg.exe. Information and a hotfix can be found here:
http://support.microsoft.com/kb/981013/en-us