Unable to get disk Volume extent information

[cchalice]

Dear Sir:
Recently I use the BurnIn test to test my NAS system through the 1G network, but I get some error information for one of the NAS disk that plug in USB port. Can anyone help me to idenfy the error message as attached? Thanks in advance.

PassMark BurnInTest Log file - http://www.passmark.com
Date: 06/04/11 10:00:17
BurnInTest V6.0 Pro 1030
Logging detail level: Normal
SYSTEM SUMMARY
Windows XP Professional Service Pack 3 build 2600 (32-bit),
1 x Intel(R) Pentium(R) Dual CPU T2390 @ 1.86GHz,
1014MB RAM,
Mobile Intel(R) 965 Express Chipset Family,
149GB HDD,
DVD-RAM,

GENERAL
System Name: USI015417-11
Motherboard Manufacturer: LENOVO
Motherboard Name: 7650E2V
Motherboard Version: Not Available
Motherboard Serial Number: VF1LE88F1SM
BIOS Manufacturer: LENOVO
BIOS Version: 7PETB8WW (2.18 )
BIOS Release Date: 07/02/2008

CPU
CPU manufacturer: GenuineIntel
CPU Type: Intel(R) Pentium(R) Dual CPU T2390 @ 1.86GHz
Codename: Merom
CPUID: Family 6, Model F, Stepping D, Revision M0
Socket: Socket P (47
Lithography: 65nm
Physical CPU's: 1
Cores per CPU: 2
Hyperthreading: Not capable
CPU features: MMX SSE SSE2 SSE3 SSSE3 DEP PAE Intel64
Clock frequencies:
Measured CPU speed: 1862.2 MHz
Multiplier: x14.0
Scalable Bus Speed: 133.3 MHz
Front Side Bus: 532.0 MHz
Cache per CPU package:
L1 Instruction Cache: 2 x 32 KB
L1 Data Cache: 2 x 32 KB
L2 Cache: 1 x 1024 KB

MEMORY
Total Physical Memory: 1014MB
Available Physical Memory: 243MB
Memory devices:
DIMM 1:
- DDR2, 1024MB, 533MHz,
DIMM 2:
- Not populated
Virtual memory: C:\pagefile.sys (allocated base size 1512MB)

GRAPHICS
Mobile Intel(R) 965 Express Chipset Family
Chip Type: Mobile Intel(R) 965 Express Chipset Family
DAC Type: Internal
Memory: 384MB
BIOS: Intel Video BIOS
Driver provider: Intel Corporation
Driver version: 6.14.10.4785
Driver date: 2-26-2007
Monitor 1: 1280x800x32 50Hz (Primary monitor)

DISK VOLUMES
C: Local drive, XP_OS, NTFS, (39.07GB total, 29.27GB free)
D: Local drive, DATA, FAT32, (109.95GB total, 92.56GB free)
E: Optical drive
F: Removable
T: Networked
U: Networked
V: Networked
Y: Networked
Z: Networked

DISK DRIVES
: Model WDC WD1600BEVS-08RST2 (Size: 149.05GB)
: Model USB 2.0 USB Flash Drive USB Device (Size: 1.88GB)

OPTICAL DRIVES
MATSHITA DVD-RAM UJ-860

NETWORK
Broadcom NetLink (TM) Gigabit Ethernet
11b/g Wireless LAN Mini PCI Express Adapter II

PORTS
HDAUDIO Soft Data Fax Modem with SmartCP: COM4 - Modem Device (max Baud rate: 128000)
Intel(R) ICH8 Family USB Universal Host Controller - 2834
Intel(R) ICH8 Family USB Universal Host Controller - 2835
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A
- USB 2.0 USB Flash Drive (SN: 838192e4bd655a)
Intel(R) ICH8 Family USB Universal Host Controller - 2830
Intel(R) ICH8 Family USB Universal Host Controller - 2831
Intel(R) ICH8 Family USB Universal Host Controller - 2832
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836
******************
DETAILED EVENT LOG
******************
LOG NOTE: 2011-06-04 10:00:17, Status, PassMark BurnInTest V6.0 Pro 1030
LOG NOTE: 2011-06-04 10:00:18, Status, Main Tests started
SERIOUS: 2011-06-04 13:55:01, Disk, V: Unable to get disk Volume extent information
LOG NOTE: 2011-06-04 13:55:01, Disk, Disk Error (V) Unable to get disk Volume extent information in Cycle 275 with pattern Butterfly seeking
SERIOUS: 2011-06-04 21:37:58, Disk, V: Unable to get disk Volume extent information
LOG NOTE: 2011-06-04 21:37:58, Disk, Disk Error (V) Unable to get disk Volume extent information in Cycle 1011 with pattern Butterfly seeking
SERIOUS: 2011-06-05 05:28:52, Disk, V: Unable to get disk Volume extent information
LOG NOTE: 2011-06-05 05:28:52, Disk, Disk Error (V) Unable to get disk Volume extent information in Cycle 1747 with pattern Butterfly seeking
LOG NOTE: 2011-06-05 06:00:28, Status, Test run stopped

**************
RESULT SUMMARY
**************
Test Start time: Sat Jun 04 10:00:17 2011
Test Stop time: Sun Jun 05 06:00:23 2011
Test Duration: 020h 00m 06s

Test Name Cycles Operations Result Errors Last Error
Disk (T) 8 159 Billion PASS 0 No errors
Disk (U) 8 162 Billion PASS 0 No errors
Disk (V) 1802 160 Billion FAIL 3 Unable to get disk Volume extent information
Disk (W) 49 159 Billion PASS 0 No errors
Disk (X) 50 159 Billion PASS 0 No errors
Disk (Y) 50 159 Billion PASS 0 No errors
Disk (Z) 50 159 Billion PASS 0 No errors
TEST RUN FAILED

*******************************************
SERIOUS ERROR SUMMARY FOR THE LAST TEST RUN
*******************************************
SERIOUS: 2011-06-04 13:55:01, Disk, SERIOUS: Unable to get disk Volume extent information (x 3)
---------------------------------------------------------------------------------------------------

[David (PassMark)]

Unable to get disk Volume extent information in Cycle 275 with pattern Butterfly seeking

This is normal and not a hardware fault.
Butterfly seeking (where the head of the disk is instructed to move backwards and forwards between the start and end of the volume) won't work on Networked drives. As it isn't possible to collect the physical drive data needed across a network connection.

Best just to not select this option from the preferences window if testing network drives.

[cchalice]

This is normal and not a hardware fault.
Butterfly seeking (where the head of the disk is instructed to move backwards and forwards between the start and end of the volume) won't work on Networked drives. As it isn't possible to collect the physical drive data needed across a network connection.

Best just to not select this option from the preferences window if testing network drives.

Dear Sir:
Thanks a lot for your reply!!!