Network connection error with BIT 7 x64

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  • Alan Run
    Junior Member
    • May 2012
    • 4

    #1

    Network connection error with BIT 7 x64

    We have a problem, the network will show "connection error" when we run full test.(usb*8, hdd*6, com*3, 2D, 3D, video, cpu, memory and "advanced" network*12) But we change tool to BIT 6 x64, it will not show "connection error" message.

    Our system : Ivybridge+QM77 windows 7 x64
  • David (PassMark)
    Administrator
    • Jan 2003
    • 11099

    #2
    Might be a timeout.
    Can you try doing the same network test with without all the other tests running at the same time.

    When you switch from V6 to V7, do you also switch the version of the endpoint application.

    Are you saying you have 12 network ports in this machine?

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    • Alan Run
      Junior Member
      • May 2012
      • 4

      #3
      We only test advanced network without others test, it still show "connection error". When we switch V6 to V7, we also switch version of the endpoint. Yes, we have 12 network ports in this machine. When we use V6 version, we only can test 10 network ports. Even if we reduce to 10 network ports or less, it still show "connection error" in V7 version. It only show 6 times "connection error" when we start to run all test. But all network ports still work normally.

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      • Tim (PassMark)
        Senior Member
        • Mar 2005
        • 1723

        #4
        In version 7, could you please turn on activity trace level 2 (text) in the logging options (Configuration -> Test Preferences -> Logging -> Trace file detail level), start the test and run long enough so the errors are displayed and then send us a copy of the trace log that is created.

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        • Alan Run
          Junior Member
          • May 2012
          • 4

          #5
          Dear Tim,
          We have passed log file to info@passmark.com, please help us to check this issue, thanks.

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