How to diagnose using dmp files

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  • tsherr
    Junior Member
    • Dec 2005
    • 16

    #1

    How to diagnose using dmp files

    Hi there,
    When BIT crashes, is there a way to diagnose the cause from the DMP files?

    Thanks!
  • Richard (PassMark)
    Administrator
    • May 2010
    • 967

    #2
    When BurnInTest produces a dump file, you can zip it up and send it in for us to take a look.

    Note: If the dump is from an older version, the issue leading to crash may have already been addressed. As such we will only investigate dump files from the latest release and version of BurnInTest. So test with the latest release to see if you can reproduce the crash.

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    • tsherr
      Junior Member
      • Dec 2005
      • 16

      #3
      I didn't realize 9 was out. I'll get it and then re-test. Thanks!

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