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@D Graphic BurnInTest

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  • @D Graphic BurnInTest

    I ran a 2D BurnInTest on a NVIDIA Quadro K620 Graphics card and it failed and the test really didn't give no explanation on why it failed. I copied the log file in this message and if someone can tell me what failed on the card or if it even failed before I send it back to the vendor I would greatly appreciate it.

    Thank you.

    PassMark BurnInTest Log file -
    ================================================== ======

    Date: Fri May 10 11:51:49 2019

    BurnInTest V9.0 Pro 1014

    System summary:
    Windows 10 build 17763 (64-bit),
    1 x AMD FX(tm)-8350 Eight-Core Processor [4018.9 MHz],
    16.0GB RAM,
    NVIDIA Quadro K620,
    238GB SSD,

    System Name: NEWCAD1
    Motherboard Manufacturer: Gigabyte Technology Co., Ltd.
    Motherboard Name: 970A-DS3P
    Motherboard Version: x.x
    BIOS Manufacturer: American Megatrends Inc.
    BIOS Version: FD
    BIOS Release Date: 02/26/2016
    BIOS Serial Number: To be filled by O.E.M.
    TPM: Not found

    CPU manufacturer: AuthenticAMD
    CPU Type: AMD FX(tm)-8350 Eight-Core Processor
    CPUID: Family 15, Model 2, Stepping 0, Revision OR-C2
    Physical CPU's: 1
    Cores per CPU: 4
    Hyperthreading: Not capable
    CPU features: MMX SSE SSE2 SSE3 SSSE3 SSE4.1 SSE4.2 SSE4a DEP PAE AMD64 AES Turbo core AVX XOP FMA3 FMA4
    Clock frequencies:
    - Measured CPU speed: 4018.9 MHz
    Cache per CPU package:
    - L1 Instruction Cache: 8 x 16 KB
    - L1 data cache: 8 x 64 KB
    - L2 cache: 8 x 2 MB
    - L3 cache: 8 MB

    Total Physical Memory: 16342MB
    Available Physical Memory: 14488MB
    Memory devices:
    - Not populated
    - 8192MB, 667MHz,
    - Corsair CMX16GX3M2A16,
    - Not populated
    - 8192MB, 667MHz,
    - Corsair CMX16GX3M2A16,
    Virtual memory: C:\pagefile.sys (allocated base size 2432MB)

    Memory SPD:

    NVIDIA Quadro K620
    Chip Type: 0x13BB
    DAC Type: Integrated RAMDAC
    Memory: 2047MB
    BIOS: 82.07.b3.00.07
    Driver provider: NVIDIA
    Driver version: 417.35
    Driver date: 12-11-2018

    Disk volumes
    C: Local Drive, \\?\Volume{9e4cfeb3-0000-0000-0000-501f00000000}\, Windows, NTFS, (237.98GB total, 195.27GB free)
    D: Removable
    E: Optical drive, \\?\Volume{f00128b5-6d02-11e9-bfc8-806e6f6e6963}\

    Disk drives
    Disk drive: Model: Samsung SSD 860 PRO 256GB Serial: S418NGAK302200E (Disk: 0, Size: 238.47GB, Interface: SATA, Volumes: C)
    Disk drive: Model: Generic Flash Disk USB Device Serial: N/A (Disk: 1, Size: 1.88GB, Interface: N/A, Volumes: N/A)

    Optical drives

    Realtek PCIe GBE Family Controller (Speed: 1Gb/s) (MAC: B4:2E:99:44:C3:BC) (IPv4: (IPv6: fe80::3552:ae1f:2881:61c3)

    Mouse Port: PS/2 connector
    Keyboard Port: PS/2 connector

    USB xHCI Compliant Host Controller
    - Generic Mass Storage (SN: E7395B9C)
    Standard OpenHCD USB Host Controller
    Standard Enhanced PCI to USB Host Controller
    Standard OpenHCD USB Host Controller
    Standard Enhanced PCI to USB Host Controller
    Standard OpenHCD USB Host Controller
    Standard OpenHCD USB Host Controller
    - No brand KVM A1
    Standard Enhanced PCI to USB Host Controller

    Test Start time: Thu May 9 10:41:03 2019
    Test Stop time: Thu May 9 11:41:10 2019
    Test Duration: 001h 00m 07s
    Temperature HDD 0 (Samsung SSD 860 PRO 256GB) (Min/Current/Max): 26.0C / 27.0C / 34.0C
    Temperature GPU 0 Quadro K620 (Min/Current/Max): 41.0C / 41.0C / 50.0C

    Test Name Cycles Operations Result Errors Last Error
    2D Graphics 6 32396 FAIL 1 No operations reported in timeout period
    Temperature - - PASS 0 No errors

    LOG NOTE: 2019-05-09 10:41:03, Status, PassMark BurnInTest V9.0 Pro 1014 (32-bit)
    LOG NOTE: 2019-05-09 10:41:04, Status, Main Tests started
    WARNING: 2019-05-09 11:32:03, 2D Graphics, No operations reported in timeout period
    LOG NOTE: 2019-05-09 11:41:17, Status, Test run stopped

  • #2
    WARNING: 2019-05-09 11:32:03, 2D Graphics, No operations reported in timeout period
    It means that at some point the test crashed or froze. This could be a hardware fault or a device driver fault.
    Then eventually the watchdog timer noticed there was no activity from the test and generated the timeout error.

    Windows 10 build 17763 (64-bit)
    PassMark BurnInTest V9.0 Pro 1014 (32-bit)
    This is a bit strange, you are running the 32bit version of BurnInTest on 64bit Windows.


    • #3
      When BurnInTest is installed on a 64bit system it should detect this and install the 64 bit version of BurnInTest as bit.exe, create a shortcut to this bit.exe file and install/rename the 32 bit version as bit32.exe (and the opposite on a 32bit system, name the 32bit as bit.exe and create a link to that).

      Did you choose to run the 32bit version of BurnInTest directly or is the bit.exe the 32 bit version?