Hi
We have a 3D Graphics test issue, the log as below:
3D Graphics, Unable to find starbox_1024.dds or media files required for DX12 test
3D Graphics, An error occured during the DX12 3D test
3D Graphics, Unable to run the DirectX 12 Test (exit code -1073741819), your card may not support this version of DirectX or the D3D12Test64.exe executable is being prevented from launching by an external program(eg security or anti - virus software).
Test environment:
BurnInTest V9.0 Pro 1016 (64-bit)
CPU: Intel Whiskey lake U Celeron(R) 4305U @ 2.20GHz
OS: Windows 10 (64-bit)
RAM: 4GB
CPU/Memory duty cycles: 50%
COM Port(s), Video, 2D Graphics, 3D Graphics, Disk(s), Network, USB and Serial Port duty cycles:80%
log file as attachment
celeron BIT fail_H.log
When we selected 4GB DIMM for our test, the issue occured, but we selected DIMM size larger than 4GB (8GB, 16GB) for our test, the system work normally, no error.
Does DIMM size cause this error? Could you help to check this issue?
Thanks
We have a 3D Graphics test issue, the log as below:
3D Graphics, Unable to find starbox_1024.dds or media files required for DX12 test
3D Graphics, An error occured during the DX12 3D test
3D Graphics, Unable to run the DirectX 12 Test (exit code -1073741819), your card may not support this version of DirectX or the D3D12Test64.exe executable is being prevented from launching by an external program(eg security or anti - virus software).
Test environment:
BurnInTest V9.0 Pro 1016 (64-bit)
CPU: Intel Whiskey lake U Celeron(R) 4305U @ 2.20GHz
OS: Windows 10 (64-bit)
RAM: 4GB
CPU/Memory duty cycles: 50%
COM Port(s), Video, 2D Graphics, 3D Graphics, Disk(s), Network, USB and Serial Port duty cycles:80%
log file as attachment
celeron BIT fail_H.log
When we selected 4GB DIMM for our test, the issue occured, but we selected DIMM size larger than 4GB (8GB, 16GB) for our test, the system work normally, no error.
Does DIMM size cause this error? Could you help to check this issue?
Thanks
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