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BurnInTest is hung on “Detecting temperature sources. Please wait...”

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  • BurnInTest is hung on “Detecting temperature sources. Please wait...”

    On start-up BurnInTest is hanging on: “Detecting temperature sources. Please wait...”

    "BurnInTest V9.2 (1001) (Not Responding)"

    “Detecting temperature sources. Please wait...”


    At this point, I can't do anything with it except close the BurnInTest window. Other programs work fine.



    Help, please.



    -----------------

    TaskMgr is showing bit.exe using 00% of the CPU and 60,496K of memory.

    -------------------

    msinfo32 shows:


    OS Name Microsoft Windows 10 Home
    Version 10.0.19042 Build 19042
    OS Manufacturer Microsoft Corporation
    System Manufacturer Micro-Star International Co., Ltd.
    System Model MS-7B98
    System Type x64-based PC
    System SKU Default string
    Processor Intel(R) Core(TM) i7-9700KF CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 8 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. 1.C0, 10/10/2020
    SMBIOS Version 2.8
    Embedded Controller Version 255.255
    BIOS Mode UEFI
    BaseBoard Manufacturer Micro-Star International Co., Ltd.
    BaseBoard Product Z390-A PRO (MS-7B9
    BaseBoard Version 1.0
    Platform Role Desktop
    Secure Boot State Off
    PCR7 Configuration Binding Not Possible
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "10.0.19041.488"
    Time Zone Pacific Standard Time
    Installed Physical Memory (RAM) 32.0 GB
    Total Physical Memory 31.9 GB
    Available Physical Memory 28.1 GB
    Total Virtual Memory 36.9 GB
    Available Virtual Memory 31.6 GB
    Page File Space 5.00 GB
    Page File C:\pagefile.sys
    Kernel DMA Protection Off
    Virtualization-based security Not enabled
    Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
    Hyper-V - VM Monitor Mode Extensions Yes
    Hyper-V - Second Level Address Translation Extensions Yes
    Hyper-V - Virtualization Enabled in Firmware Yes
    Hyper-V - Data Execution Protection Yes

    -------------------
    ​​​​​​​

  • #2
    Do you have any USB drives attached to the system?
    Currently there is a known issue where some USB drives will cause timeouts during temperature gathering.

    Comment


    • #3
      Hi everyone,
      I also have the same problem as the topic BIT 9.2 issue.
      I did some tests and I saw that the problem is related to the card-reader.
      Removing the card reader the system works perfectly. Tested on multiple machines.

      Comment


      • #4
        That was it! I had a USB stick plugged into one of the USB ports.

        BurnInTest works now!

        THANK you very much, Tim!


        Comment


        • #5
          well done!

          Comment

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