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  • 3D Graphics Error

    Hi,

    We use BurnInTest V9.1 Pro 1008 (64-bit) to test with the below condition, and it has a 3D Graphic Error "3D Graphics, Unexpected error running DirectX 12 Test. Error Number -2003238900"
    What caused this error message? Thank you.
    Test Condition:
    Windows 10 build 17763 (64-bit),
    1 x Intel(R) Celeron(R) J4125 CPU @ 2.00GHz,
    3.8GB RAM,
    Intel(R) UHD Graphics 600,
    119GB SSD,

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  • #2

    This error code correspond to D2DERR_RECREATE_TARGET (0x8899000c) "A presentation error has occurred that may be recoverable". So it looks like the 3D test was mostly initialised but then encountered an error when it tried to render anything.

    This integrated card has no dedicated video memory, in conjunction with you running the 2D, GPGPU and RAM test all at 100% there are likely no system resources left for the graphics card to access.

    Try to run just the DX12 test itself to see if it works with your card, as well as checking if there are any updated drivers available.

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    • #3
      Hi Tim,

      Thanks for your reply.

      We test only 3D 100%, it is pass.
      We set the 2D, GPGPU, RAM and 3D to 99%, it is pass too.

      If we want to test full loading, which item cannot be set to 100%?

      Thank you.

      Comment


      • #4
        Refer to the following page for setting Duty Cycle,

        https://www.passmark.com/support/bur...uty_cycles.php

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