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  • Video Memory Corruption?

    We have a brand new Lenovo E15 and Outlook has been wonky. Ran Burnin and it immediately started to error with:

    SERIOUS: 2021-11-12 16:40:46, 2D Graphics, Video memory corruption
    LOG NOTE: 2021-11-12 16:40:46, 2D Graphics, 32 Bit ==> 65536 errors during verify ==> First Error Address 0x000000000B320000: Expected 0xffffffff: Read 0xffffff

    Thoughts?

  • #2
    Well something is wrong.
    Given the number of errors, I would initially assume it is the video card device driver that has a problem.

    Does this machine have integrated graphics (shared video memory) or discrete graphics?

    Code:
    Expected 0xffffffff
    Read     0xffffff
    Did you copy / paste this correctly? Or might you have missed the last couple of digits?

    What were the other symptoms you saw in Outlook?

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    • #3
      You are correct, it was the driver. Updated via Intel and ran again, no errors. Going to let it run over the weekend and will check Outlook on Monday, will update then

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