BurnInTest - BSOD

[polly55668]

BSOD occurs when using PassMark BurnInTest for burn-in testing. Are there any conditions that could cause this issue?

BSOD description
1. IRQL_NOT_LESS_OR_EQUAL (a)
2. SYSTEM_SERVICE_EXCEPTION (3b)
3. ATTEMPTED_WRITE_TO_READONLY_MEMORY (be)

Test configuration
Under 40°C environment
OS: Windows 10 IoT LTSC 64bit (21H2)
CPU: Intel® Pentium® J6426
Memory: DDR4-3200 8GB
BurnInTest version: 10.2 (1012)
BurnInTest setting:
CPU: 90%
RAM: 90%
GPU: 90%
Video: 100%
2D: 100%
3D: 100% (DirectX: 9)
Sound: 100%

[David (PassMark)]

Software bugs that cause a BSOD tend to be fairly consistent. But in your case you have multiple types. So a hardware fault is more likely.
I am also assuming that this doesn't happen at room temperature.

Can you swap the RAM out for new RAM?

[polly55668]

Hi David,

The chance of encountering it at room temperature is relatively low. We have used PassMark MemTest86 V9.2 Pro to test 22cycle Pass

We have the same issue with the following RAM
ADATA DDR4-3200 8GB
Smart DDR4-3200 8GB
Kingston DDR4-3200 8GB

Need to adjust BurnInTest settings and reduce load?
Do you have any setting suggestions?

[Richard (PassMark)]

Need to adjust BurnInTest settings and reduce load?
Do you have any setting suggestions?

See the following page, BurnInTest Duty Cycle Settings (passmark.com)

[David (PassMark)]

How hot does the CPU get with 40C ambient temperatures when under load? If you improve the cooling does it help? (e.g. run the heatsink fan at higher speeds). Or if passively cooled, then add a fan.

[polly55668]

How hot does the CPU get with 40C ambient temperatures when under load? If you improve the cooling does it help? (e.g. run the heatsink fan at higher speeds). Or if passively cooled, then add a fan.

J6426 CPU specifications
T junction: 105°C
Maximum operating temperature: 70°C

Our system
Thermistor(around CPU) temperature: 65℃
BurnInTest temperature: 85℃

The temperature of our system during testing did not exceed SPEC

[polly55668]

See the following page, BurnInTest Duty Cycle Settings (passmark.com)

We started to encounter BSOD problems when using version 1004, and later found that the new versions 1010~1012 solved some BSOD problems, so we used 1012 to see if the problem was solved. In the end we still encountered the same BSOD problem.
In addition to what is written in the revision information, is there any other BSOD-related information for our reference?

[David (PassMark)]

Those 3 BSOD issues you described can only be caused by hardware failure, Windows Kernel bugs or device driver bugs.
(Software bugs in user level applications don't cause a BSOD).

If it was a device driver bug, it should happen with the same frequency regardless of the ambient temperature, and the bug type should be consistent (i.e. always a IRQL_NOT_LESS_OR_EQUAL crash)

Having a variety of different BSOD and having the behaviour depend on ambient temperature, makes it much more likely to be a hardware failure. If you don't have any high end equipment for debugging a hardware failure, then I would suggest

• Continue swapping out components one at time (motherboard, PSU, CPU) and see if the behaviour changes
• Try running the system slower (i.e. underclock the CPU and the RAM) and see if that makes it stable.