2D/3D Failed and Burn in pop up error windows.

[connielien]

Burn in V10.2 (1016) on Intel MTL platform met burn in error message issue.
Error window "Software exception encountered. This problem is most often caused by BurninTest exercising a system component that failed."

OS:Windows 11 26100.2454
Burn in :v10.2 (1016)
Burn in duty cycles: CPU:90 /2D:90 /3D: 90/ RAM:100/ Sound:100 /Disk: 100/Video playback:100

SERIOUS: 2024-12-09 08:33:17, 2D Graphics, Error writing to GPU memory
LOG NOTE: 2024-12-09 08:33:17, 2D Graphics, GPU Intel(R) Arc(TM) Graphics, Failed to write GPU buffer object (CL_OUT_OF_RESOURCES) - Block 1 / 100
SERIOUS: 2024-12-09 08:33:17, 2D Graphics, Error writing to GPU memory
LOG NOTE: 2024-12-09 08:33:17, 2D Graphics, GPU Intel(R) Arc(TM) Graphics, Failed to write GPU buffer object (CL_OUT_OF_RESOURCES) - Block 1 / 100

[David (PassMark)]

You might want to try BurnIntest V11 instead of V10, but it probably won't effect the errors.

The error is likely a bug in the video card device driver.
Intel ARC has had A LOT of updates over the last year. So make sure you have the latest drivers.
Also try running just the 3D test by itself.

[connielien]

Thanks for your greate support. We also updated Intel video card driver to the latest driver version for validation now.