BurnIn Test failed Error: No GPUs found for testing

[chomchom]

Hello, I am using BurnInTest 11.0 (100 to test my machine,
Under 2D Graphic Test it shows an error: No GPUs found for testing.
I have a gpu installed AMD Radeon Pro WX 3100 and I upgraded its driver to the newest version.
Under device Manager I can see it with updated driver but when I try to do tests again, it still shows me test failed.
Please help

[David (PassMark)]

Can you post or Email us the debug log
https://www.passmark.com/support/bitdebug.php

[chomchom]

Thank you for your reply, I have attached the files here for your reference

[David (PassMark)]

There should have been some additional files in the same folder.

But it looks like there is no support for OpenCL on this machine. Which is a device driver issue.

[chomchom]

There should have been some additional files in the same folder.

But it looks like there is no support for OpenCL on this machine. Which is a device driver issue.

Thank you for your reply.
I have attached additional logs file inside the folder below, please let me know if there is other document needed.
I updated the driver for my Gpu prior to running the tests as well

[chomchom]

Additional logs

[Richard (PassMark)]

The additional logs provided do not show any further details. The debug level logging is written to the "Debug.trace" log.

Also, there are newer drivers available for your graphics card from AMD. Try updating the drivers for your graphics card, Radeon™ PRO WX 3100 Drivers

[chomchom]

The additional logs provided do not show any further details. The debug level logging is written to the "Debug.trace" log.

Also, there are newer drivers available for your graphics card from AMD. Try updating the drivers for your graphics card, Radeon™ PRO WX 3100 Drivers

Thank you for your reply, I updated it to the latest driver, Version: 31.0.21921.1000
This version matches with the release note AMD Software: PRO Edition 24.Q4 for Windows Release Notes and it is the latest for this GPU.

I redownloaded the driver installer on the website you provided, it still shows me that the version I have is the latest.

I have attached content of the Debug.trace log file below for your reference. (couldnt upload .trace file)
PassMark BurnInTest Log file - https://www.passmark.com
================================================== =======

Date: Wed Feb 19 13:44:31 2025

BurnInTest 11.0.1008 (64-bit)
Trace detail level: Activity trace 2

*** Unlicensed trial version ***

System Summary:
0 x []
0MB RAM

General:
TPM: Not found

CPU:
Hyperthreading: Not capable
Cache per CPU package:
- L1 Instruction Cache: Unknown
- L1 data cache: Not applicable
- L2 cache: Not applicable
- L3 cache: Not applicable

Memory:
Transfer rate: N/A
Memory timings: N/A
Channel mode: N/A

Graphics:

Disk Volumes:

Disk Drives:

Optical Drives:

Network:

Ports:

USB:
USB not detected
******************
DETAILED EVENT LOG
******************
LOG NOTE: 2025-02-19 13:44:32, CONFIG: SavePreferences: C:\Users\tester\Documents\PassMark\BurnInTest\Conf igs\Last Used.bitcfg
LOG NOTE: 2025-02-19 13:44:32, Status, PassMark BurnInTest 11.0 1008 (64-bit)
LOG NOTE: 2025-02-19 13:44:32, DEBUGMODE: Forced Activity 2 trace file
LOG NOTE: 2025-02-19 13:44:32, Commandline: "C:\Program Files\BurnInTest\bit.exe" -u
LOG NOTE: 2025-02-19 13:44:32, DEBUGMODE: Is elevated administrator
LOG NOTE: 2025-02-19 13:44:32, Open system event log
LOG NOTE: 2025-02-19 13:44:32, Open application event log
LOG NOTE: 2025-02-19 13:44:32, LoadSettingsConfigFile: C:\Users\tester\AppData\Local\PassMark\BurnInTest1 1\LastUsedSettings.cfg
LOG NOTE: 2025-02-19 13:44:32, Initializing SysInfo
LOG NOTE: 2025-02-19 13:44:32, ParseCommandLine start
LOG NOTE: 2025-02-19 13:44:32, Load new configuration file: C:\Users\tester\Documents\PassMark\BurnInTest\Conf igs\Last Used.bitcfg, 103752
LOG NOTE: 2025-02-19 13:44:32, CONFIG:, Loaded config file: "C:\Users\tester\Documents\PassMark\BurnInTest \Con figs\Last Used.bitcfg" Version: 28
LOG NOTE: 2025-02-19 13:44:32, CONFIG: SavePreferences: C:\Users\tester\Documents\PassMark\BurnInTest\Conf igs\Last Used.bitcfg
LOG NOTE: 2025-02-19 13:44:32, CONFIG: Save Preferences before: C:\Users\tester\Documents\PassMark\BurnInTest\Conf igs\Last Used.bitcfg, 103752
LOG NOTE: 2025-02-19 13:44:32, General, C:\Users\tester\Documents\PassMark\BurnInTest\Conf igs\Last Used.bitcfg, 103752, 103752
LOG NOTE: 2025-02-19 13:44:32, Save Preferences after: C:\Users\tester\Documents\PassMark\BurnInTest\Conf igs\Last Used.bitcfg, 103752

[Richard (PassMark)]

You need to start the test while in debug mode for the logs to collect runtime debugging information.

Can you select the graphics test and then start the testing when in debug mode? Then email us the all the log files ("Debug.trace", "Debug.log" and "SysInfoLog.txt").