2D error occurs and persists if a 3D error has occurred at almost the same time.

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  • DUTtester
    Member
    • Sep 2024
    • 22

    #1

    2D error occurs and persists if a 3D error has occurred at almost the same time.

    Hi,

    I have recently experienced 2D errors (error writing to GPU memory) when a 3D error has occurred almost the same time (known 3D graphics errors, I would say, as I have read elsewhere in the PM forum, Intel driver problems).

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    However, the 2D errors are new to me. Is there any connection between the 3D error and the subsequent, increasing number of 2D errors?​
    The 2D errors appear almost the same time when the first 3D graphics error has occurred:
    11:12:29 = 2D error
    11.12.30 = 3D error

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    SystemInformation:
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    graphic drivers update already checked.

    Thanks in advance and have a nice weekend
    BR, DUTtester =)
  • DUTtester
    Member
    • Sep 2024
    • 22

    #2
    I just saw the same error on a second machine (very similar system, only the RAM is different).
    The screen briefly goes black and then comes back (known 3D graphics error—Intel driver issue). Then a 3D error is reported and the 2D errors start counting up from that point.​

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    Comment

    • David (PassMark)
      Administrator
      • Jan 2003
      • 11099

      #3
      Both the 2D and 3D test use DirectX and thus the video card device driver.
      So if the driver crashes, all the DirectX functions also crash. Thus "DEVICE_REMOVED" error.

      And yes, likely it is a driver bug.
      But you might also like to try V11 of BurnInTest and not the older V10 release.

      Comment

      • DUTtester
        Member
        • Sep 2024
        • 22

        #4
        Hi David (PassMark)
        I tested the issue on another computer with the same symptoms (After the first 3D error, a large number of 2D errors occur.) and the new BurnIn V11.

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        the 2D/3D errors remain.

        as mentioned most likely intel driver bug.

        thanks for the support and BR

        Comment

        • DUTtester
          Member
          • Sep 2024
          • 22

          #5
          Hi David (PassMark)


          i also tested Ubuntu25.04 (Kernel 6.16), BurnIn V5 (build1020).

          i noticed that the 2D Graphics test (Local video memory (GPU, RAM)) does not start, it keeps stating "Starting", im not sure if i should switch to the setting "Monitor Test (lines and bitmaps)" ?

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          The Monitor Test (lines and bitmaps) does work.

          The 3D test is running without issue.

          Thanks and BR

          Comment

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