Frozen on reboot

[jsmith16]

I am running BurnInTest V5.1 with the Rebooter on a Windows XP system. I'm running the test and then rebooting every 12 minutes. My unit under test has frozen on reboot three times (Windows splash screen with blue progress bar - after 71, 126, and 219 cycles). Any ideas on what the problem might be? Has anyone else had this problem?

Thanks

[David (PassMark)]

It is not unusual for PC's to have problems shutting down or starting up. But unfortunately working out the cause of the problem can be very tricky. It could be a hardware issue, but buggy and poorly tested device drivers are also often to blame however.

[Comark Corp]

I am running BurnInTest V5.1 with the Rebooter on a Windows XP system. I'm running the test and then rebooting every 12 minutes. My unit under test has frozen on reboot three times (Windows splash screen with blue progress bar - after 71, 126, and 219 cycles). Any ideas on what the problem might be? Has anyone else had this problem?

Thanks

Try turning on the boot logging and/or debugging for XP; that way you can see where it's hanging. This requires making a change to your boot.ini file located in the root directory. See:
http://support.microsoft.com/kb/833721

The two switches you are interested in would be these:
/bootlog

loadTOCNode(2, 'moreinformation'); This switch turns on boot logging to a file that is named systemroot\Ntbtlog.txt. For more information about boot logging, see Windows Help.

/debug

loadTOCNode(2, 'moreinformation'); This switch turns on the kernel debugger when you start Windows. The switch can be activated at any time by a host debugger that is connected to the computer, if you want to turn on live remote debugging of a Windows system through the COM ports. Unlike the /crashdebug switch, /debug uses the COM port whether you are debugging or not. Use this switch when you are debugging problems that are regularly reproducible.