Announcement

Collapse
No announcement yet.

SMART DLL error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • SMART DLL error

    Hello ,

    I have a system with below configuration

    Microsoft Windows XP Professional ( Service Pack 3 )

    Disk Interface Type:IDE

    BIOSell.

    I 'm getting Error while retreiveing SMART informatiion through smart DLL provide by you:

    Error:"Call to SmartDll_Init() get Failed."

  • #2
    Maybe your hard drive doesn't support SMART.

    Comment


    • #3
      We have only got the information that through the DLL which has been provide by you :

      'SCSI' and 'Raid' Disk interface type will not monitored by the S.M.A.R.T feature and 'IDE' and 'SATA' Disk interface type which is monitored for S.M.A.R.T feature .
      And this machine has Disk interface type:IDE.

      If u want the machine information its below

      Operating : System Microsoft Windows XP Professional ( Service Pack 3 )
      Model : Latitude D630
      Processor Type: Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz
      Disk Manufacturer/Model: FUJITSU MHZ2120BH G2
      BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A13
      BIOS Manufacturer: Dell Inc.
      BaseBoardManufacturer: Dell Inc.

      Please reply soon ASAP

      Comment


      • #4
        What version of the DLL are you using? Are you running as Admin? What code are you using to call the DLL?
        Just becuase you are using an IDE interface, it doesn't mean the drive itself supports SMART (nor your BIOS for that matter). But I think the Fujitsu does.

        Comment


        • #5
          Hello ,

          i have giebn u ALL the details......u have any ideawhy the error is occuring and problem could be where??then please let us know....

          Comment


          • #6
            Based on the limited information you have provided, we are unable to provide any additional suggestions.

            Comment


            • #7
              Hello,

              Could you pleas confirm does SMART support.


              Disk Manufacturer/Model: FUJITSU MHZ2120BH G2

              Comment


              • #8
                Hello,

                Could you pleas confirm does SMART support.


                Disk Manufacturer/Model: FUJITSU MHZ2120BH G2.

                I have client with 40 machine on ALL the machine SMART is enabled and working fine ..except one machine for whci i had given u the above Configuration.

                Also the only difference of this machine configuration from rest of the machine is

                Disk Manufacturer/Model: FUJITSU MHZ2120BH G2.

                Comment


                • #9
                  hello ,

                  Please update us on the same.

                  Comment


                  • #10
                    Contact Fujitsu or visit their web site if you want the specs for a Fujitsu drive. Failing that try Google.

                    If you still have a problem with the DLL, then to start with you answer the questions we asked above.

                    Comment

                    Working...
                    X