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  • New Seagate Sata, huge error rate

    I just bought this drive new and the day I hooked it up it had some high raw read error rates, here are the specs:

    PHP Code:
    Device ID:                      1
    Device Capacity
    :                2817842143712305 MB
    Serial Number
    :                  !
    Model Number:                   ST3160811AS
    Firmware Revision
    :              3.AAE
    Partitions
    :
        
    D:                          39999 MB
        E
    :                          14999 MB
        G
    :                          34999 MB
        H
    :                          33999 MB
        I
    :                          28623 MB
    IDE Registers
    :
        
    Features:                   0x0
        Sector Count
    :               0x1
        Sector Number
    :              0x1
        Cylinder Low
    :               0x0
        Cylinder High
    :              0x0
        Drive Head
    :                 0xB0
        Command
    :                    0xEC
    ID Sector
    :
        
    Cylinders:                  16383
        Heads
    :                      16
        Sectors per track
    :          63
        Cur Cyls
    :                   16383
        Cur Heads
    :                  16
        Cur Sectors
    /Track:          63
        Bytes per track
    :            N.A.
        
    Sectors per track:          N.A.
        
    Gen Config:                 3162
        Buffer Type
    :                0
        Buffer Size
    :                16384
        Vendor Unique
    :              0 0 0
        More Vendor Unique
    :         0x8010
        ECC Size
    :                   4
        Double Word IO
    :             0
        Capabilities
    :               12032
        PIO Timing
    :                 512
        DMA Timing
    :                 512
        BS
    :                         7
        Current Sector Capacity
    :    16514064
        Total Addressable Sectors
    :  268435455
        Mult
    Sector Stuff:         272
        Single Word DMA
    :            0
        Multi Word DMA
    :             7

    SMART ATTRIBUTES
    :
     
    ID    Description                             Raw Value     Status        Value         Worst         Threshold     TEC                 
    ---------------------------------------------------------------------------------------------------------------------------------------------
      
    1    Raw Read Error Rate                     193308445     OK            118           97            6             N.A.                
      
    3    Spin Up Time                            0ms           OK            96            95            0             N.A.                
      
    4    Start/Stop Count                        66            OK            100           100           20            N.A.                
      
    5    Reallocated Sector Count                0             OK            100           100           36            N.A.                
      
    7    Seek Error Rate                         10312209      OK            69            60            30            N.A.                
      
    9    Power On Time                           265           OK            100           100           0             N.A.                
      
    A    Spin Retry Count                        0             OK            100           100           97            N.A.                
      
    C    Power Cycle Count                       66            OK            100           100           20            N.A.                
     
    BB    (Unknown attribute)                     0             OK            100           100           0             N.A.                
     
    BD    (Unknown attribute)                     0             OK            100           100           0             N.A.                
     
    BE    (Unknown attribute)                     589299747     OK            65            58            45            N.A.                
     
    C2    Temperature                             35 C          OK            35            42            0             N.A.                
     
    C3    (Unknown attribute)                     68283962      OK            66            47            0             N.A.                
     
    C5    Current Pending Sector Count            0             OK            100           100           0             N.A.                
     
    C6    Uncorrectable Sector Count              0             OK            100           100           0             N.A.                
     
    C7    UltraDMA CRC Error Count                0             OK            200           200           0             N.A.                
     
    C8    Write Error Count                       0             OK            100           253           0             N.A.                
     
    CA    Direct Address Mark Error Rate          0             OK            100           253           0             N.A
    Could this be right?
    I am running Vista, maybe theres a driver mess up?

    Here's my Maxtor IDE:

    PHP Code:
    Device ID:                      0
    Device Capacity
    :                2817842143598885 MB
    Serial Number
    :                  !
    Model Number:                   Maxtor 6E040L0
    Firmware Revision
    :              NAR61590
    Partitions
    :
        
    C:                          19999 MB
        F
    :                          19202 MB
    IDE Registers
    :
        
    Features:                   0x0
        Sector Count
    :               0x1
        Sector Number
    :              0x1
        Cylinder Low
    :               0x0
        Cylinder High
    :              0x0
        Drive Head
    :                 0xA0
        Command
    :                    0xEC
    ID Sector
    :
        
    Cylinders:                  16383
        Heads
    :                      16
        Sectors per track
    :          63
        Cur Cyls
    :                   16383
        Cur Heads
    :                  16
        Cur Sectors
    /Track:          63
        Bytes per track
    :            N.A.
        
    Sectors per track:          N.A.
        
    Gen Config:                 64
        Buffer Type
    :                3
        Buffer Size
    :                4096
        Vendor Unique
    :              0 0 0
        More Vendor Unique
    :         0x8010
        ECC Size
    :                   57
        Double Word IO
    :             0
        Capabilities
    :               12032
        PIO Timing
    :                 512
        DMA Timing
    :                 0
        BS
    :                         7
        Current Sector Capacity
    :    16514064
        Total Addressable Sectors
    :  80293248
        Mult
    Sector Stuff:         272
        Single Word DMA
    :            0
        Multi Word DMA
    :             7

    SMART ATTRIBUTES
    :
     
    ID    Description                             Raw Value     Status        Value         Worst         Threshold     TEC                 
    ---------------------------------------------------------------------------------------------------------------------------------------------
      
    3    Spin Up Time                            7566ms        OK            221           220           63            N.A.                
      
    4    Start/Stop Count                        2657          OK            252           252           0             N.A.                
      
    5    Reallocated Sector Count                0             OK            253           253           63            N.A.                
      
    6    Read Channel Margin                     0             OK            253           253           100           N.A.                
      
    7    Seek Error Rate                         0             OK            253           252           0             N.A.                
      
    8    Seek Time Performance                   63661         OK            251           244           187           N.A.                
      
    9    Power On Time                           2904          OK            238           238           0             N.A.                
      
    A    Spin Retry Count                        0             OK            253           252           157           N.A.                
      
    B    Calibration Retry Count                 0             OK            253           252           223           N.A.                
      
    C    Power Cycle Count                       1984          OK            248           248           0             N.A.                
     
    C0    Power off Retract Count                 1223          OK            252           252           0             N.A.                
     
    C1    Load/Unload Cycle Count                 7155          OK            252           252           0             N.A.                
     
    C2    Temperature                             35 C          OK            253           253           0             N.A.                
     
    C3    (Unknown attribute)                     1027          OK            253           252           0             N.A.                
     
    C4    Reallocation Event Count                0             OK            253           253           0             N.A.                
     
    C5    Current Pending Sector Count            0             OK            253           253           0             N.A.                
     
    C6    Uncorrectable Sector Count              0             OK            253           253           0             N.A.                
     
    C7    UltraDMA CRC Error Count                9             OK            199           190           0             N.A.                
     
    C8    Write Error Count                       0             OK            253           252           0             N.A.                
     
    C9    Off Track Errors                        3             OK            253           252           0             N.A.                
     
    CA    Direct Address Mark Error Rate          0             OK            253           252           0             N.A.                
     
    CB    Error Correction Code Errors            0             OK            253           252           180           N.A.                
     
    CC    Raw Read Error Rate                     0             OK            253           252           0             N.A.                
     
    CD    Thermal Asperity Rate                   0             OK            253           252           0             N.A.                
     
    CF    Spin High Current                       0             OK            253           252           0             N.A.                
     
    D0    Spin Buzz                               0             OK            253           252           0             N.A.                
     
    D1    Off Line Seek Performance               0             OK            188           181           0             N.A.                
     
    63    (Unknown attribute)                     0             OK            253           253           0             N.A.                
     
    64    (Unknown attribute)                     0             OK            253           253           0             N.A.                
     
    65    (Unknown attribute)                     0             OK            253           253           0             N.A
    ASUS M4A79 Deluxe (BIOS 3603) AMD Phenom II X4 940 OCZ PC8500 Platinum 4GB Sapphire HD4870 1GB 256-bit GDDR5 HT Omega Claro Windows 7 x64 ADSL 6Mbps APC Back UPS 900VA

  • #2
    I just noticed the Seek Error Rate is climbing 5 points @second......

    Last edited by Cartel; Feb-17-2007, 10:00 AM.
    ASUS M4A79 Deluxe (BIOS 3603) AMD Phenom II X4 940 OCZ PC8500 Platinum 4GB Sapphire HD4870 1GB 256-bit GDDR5 HT Omega Claro Windows 7 x64 ADSL 6Mbps APC Back UPS 900VA

    Comment


    • #3
      You will have to talk to Seagate to know exactly what the Raw number mean.

      But big raw numbers are not abnormal for the Seagate drives.

      The 'worst' and 'threshold' values are the ones to watch.

      Comment


      • #4
        BTW, I see that you are using an older version of DiskCheckup (probably v2.0 build 1002 or earlier) that reports the device capacity wrongly. The latest version is v2.0 build 1004 and can be downloaded here.
        SK
        PassMark Software

        Comment


        • #5
          OK, thanks.
          I got the new version, but still errors.
          I can't understand why.
          PHP Code:
          DiskCheckup Version:            DiskCheckup V2.0 Build1004
          SmartDisk DLL Version
          :          SmartDisk DLL SDK v1.0 Build1012
          Time of export
          :                 23:38:33 19-Feb-2007
          Device ID
          :                      1
          Device Capacity
          :                152625 MB
          Serial Number
          :                  !
          Model Number:                   ST3160811AS
          Firmware Revision
          :              3.AAE
          Partitions
          :
              
          D:                          39999 MB
              E
          :                          14999 MB
              G
          :                          34999 MB
              H
          :                          33999 MB
              I
          :                          28623 MB
          IDE Registers
          :
              
          Features:                   0x0
              Sector Count
          :               0x1
              Sector Number
          :              0x1
              Cylinder Low
          :               0x0
              Cylinder High
          :              0x0
              Drive Head
          :                 0xB0
              Command
          :                    0xEC
          ID Sector
          :
              
          Cylinders:                  16383
              Heads
          :                      16
              Sectors per track
          :          63
              Cur Cyls
          :                   16383
              Cur Heads
          :                  16
              Cur Sectors
          /Track:          63
              Bytes per track
          :            N.A.
              
          Sectors per track:          N.A.
              
          Gen Config:                 3162
              Buffer Type
          :                0
              Buffer Size
          :                16384
              Vendor Unique
          :              0 0 0
              More Vendor Unique
          :         0x8010
              ECC Size
          :                   4
              Double Word IO
          :             0
              Capabilities
          :               12032
              PIO Timing
          :                 512
              DMA Timing
          :                 512
              BS
          :                         7
              Current Sector Capacity
          :    16514064
              Total Addressable Sectors
          :  268435455
              Mult
          Sector Stuff:         272
              Single Word DMA
          :            0
              Multi Word DMA
          :             7
          SMART ATTRIBUTES
          :
           
          ID Description                          Raw Value  Status     Value      Worst      Threshold  TEC                 
          ---------------------------------------------------------------------------------------------------------------------------------------------
            
          1 Raw Read Error Rate                  181022875  OK         108        97         6          N.A.                
            
          3 Spin Up Time                         0ms        OK         97         95         0          N.A.                
            
          4 Start/Stop Count                     75         OK         100        100        20         N.A.                
            
          5 Reallocated Sector Count             0          OK         100        100        36         N.A.                
            
          7 Seek Error Rate                      10947289   OK         70         60         30         N.A.                
            
          9 Power On Time                        300        OK         100        100        0          N.A.                
            
          A Spin Retry Count                     0          OK         100        100        97         N.A.                
            
          C Power Cycle Count                    73         OK         100        100        20         N.A.                
           
          BB (Unknown attribute)                  0          OK         100        100        0          N.A.                
           
          BD (Unknown attribute)                  0          OK         100        100        0          N.A.                
           
          BE (Unknown attribute)                  622919717  OK         63         58         45         N.A.                
           
          C2 Temperature                          37 C       OK         37         42         0          N.A.                
           
          C3 (Unknown attribute)                  161564926  OK         51         47         0          N.A.                
           
          C5 Current Pending Sector Count         0          OK         100        100        0          N.A.                
           
          C6 Uncorrectable Sector Count           0          OK         100        100        0          N.A.                
           
          C7 UltraDMA CRC Error Count             0          OK         200        200        0          N.A.                
           
          C8 Write Error Count                    0          OK         100        253        0          N.A.                
           
          CA Direct Address Mark Error Rate       0          OK         100        253        0          N.A
          ASUS M4A79 Deluxe (BIOS 3603) AMD Phenom II X4 940 OCZ PC8500 Platinum 4GB Sapphire HD4870 1GB 256-bit GDDR5 HT Omega Claro Windows 7 x64 ADSL 6Mbps APC Back UPS 900VA

          Comment


          • #6
            Well it's been a few months and now I bought Vista.

            I have the same "error" though.
            Just wanted to post a update.
            I do see some differences in the rates but I dont know what that means.



            PHP Code:
            DiskCheckup Version:            DiskCheckup V2.0 Build1004
            SmartDisk DLL Version
            :          SmartDisk DLL SDK v1.0 Build1012
            Time of export
            :                 23:11:07 18-Jun-2007
            Device ID
            :                      0
            Device Capacity
            :                152625 MB
            Serial Number
            :                  !
            Model Number:                   ST3160811AS
            Firmware Revision
            :              3.AAE
            Partitions
            :
                
            D:                          39999 MB
                E
            :                          14999 MB
                F
            :                          34999 MB
                G
            :                          33999 MB
                H
            :                          28623 MB
            IDE Registers
            :
                
            Features:                   0x0
                Sector Count
            :               0x1
                Sector Number
            :              0x1
                Cylinder Low
            :               0x0
                Cylinder High
            :              0x0
                Drive Head
            :                 0xA0
                Command
            :                    0xEC
            ID Sector
            :
                
            Cylinders:                  16383
                Heads
            :                      16
                Sectors per track
            :          63
                Cur Cyls
            :                   16383
                Cur Heads
            :                  16
                Cur Sectors
            /Track:          63
                Bytes per track
            :            N.A.
                
            Sectors per track:          N.A.
                
            Gen Config:                 3162
                Buffer Type
            :                0
                Buffer Size
            :                16384
                Vendor Unique
            :              0 0 0
                More Vendor Unique
            :         0x8010
                ECC Size
            :                   4
                Double Word IO
            :             0
                Capabilities
            :               12032
                PIO Timing
            :                 512
                DMA Timing
            :                 512
                BS
            :                         7
                Current Sector Capacity
            :    16514064
                Total Addressable Sectors
            :  268435455
                Mult
            Sector Stuff:         272
                Single Word DMA
            :            0
                Multi Word DMA
            :             7
            SMART ATTRIBUTES
            :
             
            ID Description                          Raw Value  Status     Value      Worst      Threshold  TEC                 
            ---------------------------------------------------------------------------------------------------------------------------------------------
              
            1 Raw Read Error Rate                  73895149   OK         114        92         6          N.A.                
              
            3 Spin Up Time                         0ms        OK         96         95         0          N.A.                
              
            4 Start/Stop Count                     373        OK         100        100        20         N.A.                
              
            5 Reallocated Sector Count             0          OK         100        100        36         N.A.                
              
            7 Seek Error Rate                      43654728   OK         76         60         30         N.A.                
              
            9 Power On Time                        1692       OK         99         99         0          N.A.                
              
            A Spin Retry Count                     0          OK         100        100        97         N.A.                
              
            C Power Cycle Count                    293        OK         100        100        20         N.A.                
             
            BB (Unknown attribute)                  0          OK         100        100        0          N.A.                
             
            BD (Unknown attribute)                  0          OK         100        100        0          N.A.                
             
            BE (Unknown attribute)                  571998242  OK         66         56         45         N.A.                
             
            C2 Temperature                          34 C       OK         34         44         0          N.A.                
             
            C3 (Unknown attribute)                  12503      OK         90         46         0          N.A.                
             
            C5 Current Pending Sector Count         0          OK         100        100        0          N.A.                
             
            C6 Uncorrectable Sector Count           0          OK         100        100        0          N.A.                
             
            C7 UltraDMA CRC Error Count             0          OK         200        200        0          N.A.                
             
            C8 Write Error Count                    0          OK         100        253        0          N.A.                
             
            CA Direct Address Mark Error Rate       0          OK         100        253        0          N.A
            Last edited by Cartel; Jun-20-2007, 01:36 PM.
            ASUS M4A79 Deluxe (BIOS 3603) AMD Phenom II X4 940 OCZ PC8500 Platinum 4GB Sapphire HD4870 1GB 256-bit GDDR5 HT Omega Claro Windows 7 x64 ADSL 6Mbps APC Back UPS 900VA

            Comment


            • #7
              Well it's been awhile, hope you've been ok.

              I got a error: UltraDMA CRC Error Count 1
              That anything to worry about?

              PHP Code:
              DiskCheckup Version:            DiskCheckup V2.1 Build1002
              SmartDisk DLL Version
              :          SmartDisk DLL SDK v1.0 Build1016
              Time of export
              :                 22:15:29 05-Nov-2008
              Device ID
              :                      0
              Device Capacity
              :                152625 MB
              Serial Number
              :                  xxxxxx
              Model Number
              :                   ST3160815A
              SMART ATTRIBUTES
              :
               
              ID Description                          Raw Value  Status     Value      Worst      Threshold  TEC                 
              ---------------------------------------------------------------------------------------------------------------------------------------------
                
              1 Raw Read Error Rate                  68012305   OK         114        95         6          N.A.                
                
              3 Spin Up Time                         0ms        OK         97         97         0          N.A.                
                
              4 Start/Stop Count                     2566       OK         98         98         20         N.A.                
                
              5 Reallocated Sector Count             0          OK         100        100        36         N.A.                
                
              7 Seek Error Rate                      259969678  OK         84         60         30         N.A.                
                
              9 Power On Time                        6653       OK         93         93         0          N.A.                
                
              A Spin Retry Count                     0          OK         100        100        97         N.A.                
                
              C Power Cycle Count                    1085       OK         99         99         20         N.A.                
               
              BB (Unknown attribute)                  0          OK         100        100        0          N.A.                
               
              BD (Unknown attribute)                  0          OK         100        100        0          N.A.                
               
              BE Temperature Difference from 100      538378270  OK         70         51         45         N.A.                
               
              C2 Temperature                          30 C       OK         30         49         0          N.A.                
               
              C3 Hardware ECC Recovered               47250193   OK         75         70         0          N.A.                
               
              C5 Current Pending Sector Count         0          OK         100        100        0          N.A.                
               
              C6 Uncorrectable Sector Count           0          OK         100        100        0          N.A.                
               
              C7 UltraDMA CRC Error Count             1          OK         200        200        0          N.A.                
               
              C8 Write Error Count                    0          OK         100        253        0          N.A.                
               
              CA Direct Address Mark Error Rate       0          OK         100        253        0          N.A
              ASUS M4A79 Deluxe (BIOS 3603) AMD Phenom II X4 940 OCZ PC8500 Platinum 4GB Sapphire HD4870 1GB 256-bit GDDR5 HT Omega Claro Windows 7 x64 ADSL 6Mbps APC Back UPS 900VA

              Comment


              • #8
                All the status values are still OK. So i wouldn't be too concerned.

                Comment


                • #9
                  ok thank you.
                  while your here and instead of a new topic, I cant seem to get any info from my SATA, I use the VIA chipset SATA port.
                  Any way to get that info?

                  ASUS M4A79 Deluxe (BIOS 3603) AMD Phenom II X4 940 OCZ PC8500 Platinum 4GB Sapphire HD4870 1GB 256-bit GDDR5 HT Omega Claro Windows 7 x64 ADSL 6Mbps APC Back UPS 900VA

                  Comment


                  • #10
                    well I'm still using the same Seagate since this post in 2007.
                    still rocking!



                    Model : ST3160811AS
                    Firmware : 3.AAE
                    Serial Number :XXX
                    Disk Size : 160.0 GB (8.4/137.4/160.0)
                    Buffer Size : 8192 KB
                    Queue Depth : 32
                    # of Sectors : 312581808
                    Rotation Rate : Unknown
                    Interface : Serial ATA
                    Major Version : ATA/ATAPI-7
                    Minor Version : ----
                    Transfer Mode : SATA/300
                    Power On Hours : 18659 hours
                    Power On Count : 2214 count
                    Temparature : 32 C (89 F)
                    Health Status : Good
                    Features : S.M.A.R.T., 48bit LBA, NCQ
                    APM Level : ----
                    AAM Level : ----
                    -- S.M.A.R.T. --------------------------------------------------------------
                    ID Cur Wor Thr RawValues(6) Attribute Name
                    01 _89 _73 __6 000003C169DF Read Error Rate
                    03 _97 _95 __0 000000000000 Spin-Up Time
                    04 _98 _98 _20 000000000B4A Start/Stop Count
                    05 100 100 _36 000000000000 Reallocated Sectors Count
                    07 _89 _60 _30 000032DB4CD5 Seek Error Rate
                    09 _79 _79 __0 0000000048E3 Power-On Hours
                    0A 100 100 _97 000000000000 Spin Retry Count
                    0C _98 _98 _20 0000000008A6 Power Cycle Count
                    BB 100 100 __0 000000000000 Reported Uncorrectable Errors
                    BD 100 100 __0 000000000000 High Fly Writes
                    BE _68 _49 _45 000022130020 Airflow Temperature
                    C2 _32 _51 __0 001100000020 Temperature
                    C3 _48 _46 __0 00000E48E2DB Hardware ECC recovered
                    C5 100 100 __0 000000000000 Current Pending Sector Count
                    C6 100 100 __0 000000000000 Uncorrectable Sector Count
                    C7 200 200 __0 000000000000 UltraDMA CRC Error Count
                    C8 100 253 __0 000000000000 Write Error Rate
                    CA 100 253 __0 000000000000 Data Address Mark Error
                    ASUS M4A79 Deluxe (BIOS 3603) AMD Phenom II X4 940 OCZ PC8500 Platinum 4GB Sapphire HD4870 1GB 256-bit GDDR5 HT Omega Claro Windows 7 x64 ADSL 6Mbps APC Back UPS 900VA

                    Comment


                    • #11
                      So it seems that at least for this model Seagate drive, high raw values for Read Error Rate are probably normal.

                      Comment

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