My PC freezes or crashes during test

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  • hieinji
    Junior Member
    • Dec 2017
    • 4

    #1

    My PC freezes or crashes during test

    I have some issue on starting Windows and other operating system.
    So i downloaded your software to test my RAM stick.

    Once I run it it freezes or reboots automatically, i read some threads so i tried to disable multi cpu support, now the test is running i'm waiting for it to finish.
    What should i do to run with multi cpu? Thanks a lot.

    Config:
    i5-6600K
    MSI Z170A Gaming M5
    Kingston 8GB DDR4 (1 stick only)
  • David (PassMark)
    Administrator
    • Jan 2003
    • 11092

    #2
    In multi-threaded mode, how long does it take for it to crash? And does it always crash at the same point in the test?

    Comment

    • hieinji
      Junior Member
      • Dec 2017
      • 4

      #3
      It crashes at third step.

      Comment

      • David (PassMark)
        Administrator
        • Jan 2003
        • 11092

        #4
        If it always crash at the same point in the test, then it is more likely a firmware bug on the motherboard. MSI was better than the others however.
        Where there any errors in single threaded mode?
        Did you test using a different RAM slot?

        Comment

        • hieinji
          Junior Member
          • Dec 2017
          • 4

          #5
          I managed to run a couple of times in single thread mode, but if I select the core 2 or 3 the test crashes.
          Yes, I did.

          Comment

          • hieinji
            Junior Member
            • Dec 2017
            • 4

            #6
            Thanks for the support, I think my CPU died

            Comment

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