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BSOD and ram issues

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  • BSOD and ram issues

    Hi, I'm new here and I'm frustrated by this problem:

    I bought this memory kit on Newegg:
    In September 13.
    I tried to run them on my PC with Ryzen 5 1600 @3.8 GHz, GTX 1070 and Asus TUF B350M-Plus Gaming, ALL UP TO DATE, BIOS, Windows, etc.
    Since then, I got BSOD randomly, while playing or just browsing on Internet. I stressed the entire PC with Aida64 for 1 hour without problems, then I tested the ram with memtest86, 4 passes, without problems too, ALL ON STOCK SETTINGS, I mean without overclocking the CPU or RAM, default 2400 MHz RAM settings, when I decided to put the values I use normally, I put the CPU to 3.8 GHz, and putting manually the timings according to DRAM Calculator for Ryzen 1.6.1
    Click image for larger version

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    I entered the main values like timings, DRAM Voltage, etc. The majority of the rest of values I didn't understand what do they mean, I only entered because I know this software is trustworthy, I'm not an expert of this and other values I didn't enter on BIOS because they don't exist or they aren't named with the same name, so I let them on Auto. Then the days passed and suddenly the system started with BSOD randomly, while playing or just using Chrome or only being on desktop.
    This is my full setup:
    I updated again the BIOS of my motherboard to the most recent version, again Windows, etc. 2 or 3 days was fine until the problem appears again. I used the new values of DRAM Calculator for Ryzen 1.6.2

    Click image for larger version

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    And the issues persist. So again I used memtest86, now instead of 4 passes, I put 8 passes. And I got 1 error.

    Click image for larger version

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    I attached the HTML generated by Memtest86.

    Report Date 2019-09-19 21:07:04
    Generated by MemTest86 V8.2 Pro (64-bit)
    Result FAIL
    System Information

    EFI Specifications 2.60
    Manufacturer System manufacturer
    Product Name System Product Name
    Version System Version
    Serial Number System Serial Number
    Vendor American Megatrends Inc.
    Version 5214
    Release Date 08/21/2019
    Manufacturer ASUSTeK COMPUTER INC.
    Product Name TUF B350M-PLUS GAMING
    Version Rev X.0x
    Serial Number 170909855200446
    CPU Type AMD Ryzen 5 1600 Six-Core
    CPU Clock 3816 MHz
    # Logical Processors 12
    L1 Cache 12 x 96K (79367 MB/s)
    L2 Cache 12 x 512K (65923 MB/s)
    L3 Cache 1 x 16384K (34717 MB/s)
    Memory 16332M (20635 MB/s)
    DIMM Slot #0 8GB DDR4 XMP PC4-25600
    G Skill Intl / F4-3200C14-8GFX
    14-14-14-34 / 3200 MHz / 1.350V
    DIMM Slot #1 8GB DDR4 XMP PC4-25600
    G Skill Intl / F4-3200C14-8GFX
    14-14-14-34 / 3200 MHz / 1.350V
    Result summary

    Test Start Time 2019-09-19 13:59:30
    Elapsed Time 6:57:08
    Memory Range Tested 0x0 - 41F380000 (16883MB)
    CPU Selection Mode Parallel (All CPUs)
    ECC Polling Enabled
    # Tests Passed 111/112 (99%)
    Lowest Error Address 0x18F4CD9C0 (6388MB)
    Highest Error Address 0x18F4CD9C0 (6388MB)
    Bits in Error Mask 0000000000000008
    Bits in Error 1
    Max Contiguous Errors 1
    Test # Tests Passed Errors
    Test 0 [Address test, walking ones, 1 CPU] 8/8 (100%) 0
    Test 1 [Address test, own address, 1 CPU] 8/8 (100%) 0
    Test 2 [Address test, own address] 8/8 (100%) 0
    Test 3 [Moving inversions, ones & zeroes] 8/8 (100%) 0
    Test 4 [Moving inversions, 8-bit pattern] 8/8 (100%) 0
    Test 5 [Moving inversions, random pattern] 8/8 (100%) 0
    Test 6 [Block move, 64-byte blocks] 8/8 (100%) 0
    Test 7 [Moving inversions, 32-bit pattern] 8/8 (100%) 0
    Test 8 [Random number sequence] 8/8 (100%) 0
    Test 9 [Modulo 20, ones & zeros] 8/8 (100%) 0
    Test 10 [Bit fade test, 2 patterns, 1 CPU] 8/8 (100%) 0
    Test 11 [Random number sequence, 64-bit] 7/8 (87%) 1
    Test 12 [Random number sequence, 128-bit] 8/8 (100%) 0
    Test 13 [Hammer test] 8/8 (100%) 0
    Last 10 Errors
    2019-09-19 19:43:20 - [Data Error] Test: 11, CPU: 0, Address: 18F4CD9C0, Expected: 13B4AC8129317BC2, Actual: 13B4AC8129317BCA
    What can I do? Newegg return was expired, and I wouln't like to return the RAM because is expensive for me, I'm from Mexico and the shipping cost are high, I can't afford it right now, I'm not confident using this RAM,

  • #2
    I don't really understand.
    You buy some RAM, the system is unstable, so you decide to overclock the system and enter in a bunch of numbers you don't understand into BIOS?

    I would suggest starting by reverting to system defaults and have a closer look at the BSOD data.

    I can't imagine how the DRAM Calculator (which I have never seen before) can be really accurate across a wide range of motherboards and RAM chips.


    • #3
      Actually I have little knowledge about this. The main timings of DRAM are the same as G.Skill recommends, and DRAM Calculator is recomended for many websites like TechPowerUp, etc. to adjust RAM on motherboards and helps novice users on just let system stable

      As I said before, running all stock settings on 4 passes there's no errors, never tried 8 passes until today.
      And Is strange someone who knows a lot of RAMS, never heard about DRAM calculator for Ryzen. Mostly because was well known the problems of RAM with AMD Ryzen platform and DRAM Calculator for Ryzen suggest the safe timings.


      • #4
        DRAM Calculator is recomended for many websites
        Yes, recommended by an anonymous dude in the Ukraine for overclocking.
        While I am not saying it is wrong, it would give me more confidence if it was AMD themselves who were recommending it.

        It should never be up to the user to figure out stable RAM timings. It is the job of the BIOS to read the RAM SPD data and compare it with the capabilities of the memory controller, then work out the best option for that combination of hardware. If this isn't happening then either the RAM or BIOS is bad.

        You also need to consider if your single error during a long period of testing is a soft error, and maybe not a hardware fault at all.