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Weird memory issue with MemTest 5 on MacBookPro

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  • Weird memory issue with MemTest 5 on MacBookPro

    Hi,

    I'm having a weird issue with the latest Memtest V5.0b8 on a MacBookPro i7-2675QM 2.20GHz 2011, with DDR3 1600MHz PC3-12800:

    * Block move 64-byte block is the only test to fail (14 to 18 errors with 16GiB)
    * All other tests pass w/o any error with the default Memtest settings.

    1. The test passes Ok with the original DDR3 memory (2x 2GiB)
    2. The test fails with 16 errors with the new DDR3 memory (2x 8GiB)

    I first suspected one of the two new memory devices to be in trouble. However:

    1. The test passes Ok with a single 8GiB memory device (1x 8GiB). I tested each memory device alone: no error. I also switched the memory slots (upper, lower) with each device: no error.
    2. The test passed Ok with a mix of old and new memory (1x 2GiB + 1x 8GiB). I tried various combination of memory device and memory slots: no error.

    In other words, the test only fails with both 8GiB devices are used. Unfortunately, I do not have a spare memory device of this kind to perform a test with another 8GiB memory device.

    The test is always failing with the same error bit mask
    Bits in Error Mask 0000000080000000
    However the actual memory addresses in error seem more variable (with the same HW/memory config). Two subsequent test do not report the same in-error addresses, nor the same error count (14 to 1.

    Addresses in error seem to cover a wide range:
    38ace20d0
    388ce20f0
    33b842d10
    339842d30
    14a0ca3d0
    1480c3f0
    43f3f3e10
    43d3f3e30
    5be29110

    I'm not sure how to interpret these results: is there an actual HW issue, or is there an issue with the test?

    BTW:
    * would there be a way to store the faulty addresses with the generated output report?
    * is there a way to create a (text) snapshot of the displayed info?

    Thanks,
    Emmanuel.

  • #2
    While it isn't impossible there is a problem with test #6, block move. We aren't aware of any problem with the block move test in the current beta release.

    I looked up the Apple specs for the 2011 Mac book Pro and officially they only seem to support a maximum of 8GB of RAM. See,
    http://support.apple.com/kb/SP644
    http://support.apple.com/kb/SP645
    So another possibility is that there is a real hardware issue with the BIOS / motherboard only supporting 8GB.

    Could you try running MemTest86 V4.3.5 and see if you get the same errors?

    Error addresses should be in the final report and the debug log (if running from USB).

    Comment


    • #3
      Just a clarification on this. At the moment the error addresses are not in the report, but they are in the debug log (up to 50 errors). Only the low/high memory addresses are included in the final report at the moment.

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