Announcement

Collapse
No announcement yet.

MemTest86 v5.1.0 UEFI Freezing on Test 10

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
  • #1

    MemTest86 v5.1.0 UEFI Freezing on Test 10

    New Sager NP2670 laptop, Intel 4810mq, 16GB Wintek 1600Mhz DDR3 RAM in 8x2, UEFI boot. No issues in limited normal use so far in Windows 8.1 Pro, or in BurnInTest and other benchmark program memory testing. Temps not hitting more than 65-68*C at full load.

    In MemTest86 5.1.0, freezes on Test 10 at 90% through in All CPU Parallel mode and gives some blue lines on the screen. Trying in Single CPU mode freezes right away. Is it a problem with the memory? Below is the last run of the log:

    2014-05-20 05:27:23 - MemTest86 V5.1.0 Free Build: 1000 (64-bit)
    2014-05-20 05:27:23 - =============================================
    2014-05-20 05:27:23 - Intializing screen for graphics
    2014-05-20 05:27:23 - Getting CPUID
    2014-05-20 05:27:23 - Getting cache size
    2014-05-20 05:27:23 - get_cache_size - Vendor ID: Intel(R) Core(TM) i7-4810MQ CPU @ 2.80GHz
    2014-05-20 05:27:23 - get_cache_size - max_cpuid = 13
    2014-05-20 05:27:23 - Measuring CPU/cache/mem speed
    2014-05-20 05:27:24 - cpuspeed - rdtsc instruction supported: 1
    2014-05-20 05:27:24 - cpuspeed - start ticks: 38713274856, end ticks: 38852956867 (difference: 139682011)
    2014-05-20 05:27:24 - cpu_cache_speed - (Attempt 1) clock cycle (ms): 2793640
    2014-05-20 05:27:24 - cpu_cache_speed - CPU speed: 2793.6MHz
    2014-05-20 05:27:24 - cpu_cache_speed - measuring L1 cache speed at 0xD93F9000 (32 KB)
    2014-05-20 05:27:24 - cpu_cache_speed - L1 cache speed: 167096 MB/s
    2014-05-20 05:27:24 - cpu_cache_speed - measuring L2 cache speed at 0xD8AA9000 (256 KB)
    2014-05-20 05:27:24 - cpu_cache_speed - L2 cache speed: 48001 MB/s
    2014-05-20 05:27:24 - cpu_cache_speed - measuring L3 cache speed at 0xD83A9000 (6144 KB)
    2014-05-20 05:27:24 - cpu_cache_speed - L3 cache speed: 36200 MB/s
    2014-05-20 05:27:24 - get_mem_speed - measuring mem speed at 0xD3190000 (51712 KB)
    2014-05-20 05:27:24 - get_mem_speed - mem speed: 17921 MB/s
    2014-05-20 05:27:24 - cpu_cache_speed - Memory latency: 25.463 ns
    2014-05-20 05:27:25 - Retrieving CPU MSR data
    2014-05-20 05:27:25 - GetIntelArchitectureSpecificMSRInfo - Nehalem et al detected
    2014-05-20 05:27:25 - GetHaswellFamilyMSRInfo_Static - MSR[0xCE] = 00080838F3011C00
    2014-05-20 05:27:25 - GetHaswellFamilyMSRInfo_Static - ExternalClock = 99772
    2014-05-20 05:27:25 - GetHaswellFamilyMSRInfo_Static - MSR[0x1A2] = 0000000002641000
    2014-05-20 05:27:25 - GetHaswellFamilyMSRInfo_Static - MSR[0x1AD] = 0000000024242526
    2014-05-20 05:27:25 - IsIntelTurboSupported - CPUID[0x6][EAX] = 00000077
    2014-05-20 05:27:25 - DisableTurboMode - MSR[1A0] = 0000000000850089
    2014-05-20 05:27:25 - DisableTurboMode - New MSR[1A0] = 0000004000850089
    2014-05-20 05:27:25 - GetIntelArchitectureSpecificMSRInfo - Turbo disabled
    2014-05-20 05:27:25 - GetIntelCPUMaxSpeed_CPU_CLK_UNHALTED - CPUID[0x6][ECX] = 00000009
    2014-05-20 05:27:25 - GetIntelCPUMaxSpeed_CPU_CLK_UNHALTED - CPUID[0xA][EDX] = 00000603
    2014-05-20 05:27:25 - GetIntelCPUMaxSpeed_CPU_CLK_UNHALTED - MSR[0x38F] = 000000000000000F
    2014-05-20 05:27:25 - GetIntelCPUMaxSpeed_CPU_CLK_UNHALTED - MSR[0x38D] = 0000000000000000
    2014-05-20 05:27:25 - GetIntelCPUMaxSpeed_CPU_CLK_UNHALTED - high perf counter freq = 2793640000
    2014-05-20 05:27:26 - GetIntelCPUMaxSpeed_CPU_CLK_UNHALTED - time in ns = 586633226
    2014-05-20 05:27:26 - GetIntelCPUMaxSpeed_CPU_CLK_UNHALTED - FreqCore in KHz = 2793639, FreqRef in KHz = 2793639, Ratio = 100
    2014-05-20 05:27:26 - GetIntelArchitectureSpecificMSRInfo - MaxRatio = 100
    2014-05-20 05:27:26 - GetIntelArchitectureSpecificMSRInfo - Mult = 2800
    2014-05-20 05:27:26 - GetIntelArchitectureSpecificMSRInfo - raw_freq_cpu = 2793616
    2014-05-20 05:27:26 - EnableTurboMode - MSR[1A0] = 0000004000850089
    2014-05-20 05:27:26 - EnableTurboMode - New MSR[1A0] = 0000000000850089
    2014-05-20 05:27:26 - GetIntelArchitectureSpecificMSRInfo - TargetRatio = 132
    2014-05-20 05:27:26 - GetIntelCPUMaxSpeed_CPU_CLK_UNHALTED - CPUID[0x6][ECX] = 00000009
    2014-05-20 05:27:26 - GetIntelCPUMaxSpeed_CPU_CLK_UNHALTED - CPUID[0xA][EDX] = 00000603
    2014-05-20 05:27:26 - GetIntelCPUMaxSpeed_CPU_CLK_UNHALTED - MSR[0x38F] = 000000000000000F
    2014-05-20 05:27:26 - GetIntelCPUMaxSpeed_CPU_CLK_UNHALTED - MSR[0x38D] = 0000000000000000
    2014-05-20 05:27:26 - GetIntelCPUMaxSpeed_CPU_CLK_UNHALTED - high perf counter freq = 2793640000
    2014-05-20 05:27:27 - GetIntelCPUMaxSpeed_CPU_CLK_UNHALTED - time in ns = 513433960
    2014-05-20 05:27:28 - GetIntelCPUMaxSpeed_CPU_CLK_UNHALTED - FreqCore in KHz = 3092958, FreqRef in KHz = 2793640, Ratio = 110
    2014-05-20 05:27:30 - GetIntelCPUMaxSpeed_CPU_CLK_UNHALTED - time in ns = 505766167
    2014-05-20 05:27:30 - GetIntelCPUMaxSpeed_CPU_CLK_UNHALTED - FreqCore in KHz = 3092958, FreqRef in KHz = 2793639, Ratio = 110
    2014-05-20 05:27:30 - GetIntelArchitectureSpecificMSRInfo - MaxTurboRatio = 110
    2014-05-20 05:27:30 - GetIntelArchitectureSpecificMSRInfo - TurboMult = 3080
    2014-05-20 05:27:30 - GetIntelArchitectureSpecificMSRInfo - new TurboMult = 3160
    2014-05-20 05:27:30 - GetIntelArchitectureSpecificMSRInfo - CPUSpeedTurbo = 3152795
    2014-05-20 05:27:30 - GetIntelArchitectureSpecificMSRInfo - CPUSpeedTurboTheoreticalMax = 3791336
    2014-05-20 05:27:30 - GetIntelArchitectureSpecificMSRInfo - Freq: 2793616, 2800, 99772, Turbo: 3152795, 3160, 0 (3791336)
    2014-05-20 05:27:30 - Getting memory size
    2014-05-20 05:27:30 - mem_size - Number of entries: 106
    2014-05-20 05:27:30 - mem_size - Max address: 0x41FE00000
    2014-05-20 05:27:30 - mem_size - Total memory size(17229848576 bytes)
    2014-05-20 05:27:30 - Getting memory SPD info
    2014-05-20 05:27:30 - Searching PCI for SMBus Controller
    2014-05-20 05:27:30 - Found SMBus device: VID:8086 DID:8C22 Bus:00 Dev:1F Fun:03 IO Add:F040 MMIO Add:0 PCI Add:{00:00:00:0000} Rev:05 [Intel 8 Series/C220 Series (Lynx Point) (PCH)]
    2014-05-20 05:27:30 - Finished searching PCI for SMBus Controller
    2014-05-20 05:27:30 - Raw SPD bytes for DIMM#0:
    2014-05-20 05:27:30 - 92 11 0B 03 04 21 02 09 03 11 01 08 0A 00 FE 00 69 78 69 30 69 11 18 81 20 08 3C 3C 00 F0 83 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0F 11 65 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 01 61 00 13 30 00 00 00 00 7D 19 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 80 CE 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    2014-05-20 05:27:30 - Raw SPD bytes for DIMM#1:
    2014-05-20 05:27:30 - 92 11 0B 03 04 21 02 09 03 11 01 08 0A 00 FE 00 69 78 69 30 69 11 18 81 20 08 3C 3C 00 F0 83 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0F 11 65 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 01 61 00 13 30 00 00 00 00 7D 19 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 80 CE 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    2014-05-20 05:27:30 - Getting memory controller info
    2014-05-20 05:27:30 - find_mem_controller - found Intel E3-1200v3 (8086:0C04) at 0-0-0
    2014-05-20 05:27:30 - Intel E3 Haswell-E chipset init
    2014-05-20 05:27:30 - MCHBAR_LO=FED10001
    2014-05-20 05:27:30 - MCHBAR_HI=00000000
    2014-05-20 05:27:30 - MCHBAR=FED10000
    2014-05-20 05:27:30 - CAPID0_A=62002169
    2014-05-20 05:27:30 - find_mem_controller - Intel E3-1200v3 (8086:0C04) at 0-0-0
    2014-05-20 05:27:30 - find_mem_controller - Intel E3-1200v3 ECC mode: detect: no, correct: no, scrub: no, chipkill: no
    2014-05-20 05:27:30 - ECC polling disabled
    2014-05-20 05:27:30 - Successfully located the PI MpService protocol.
    2014-05-20 05:27:30 - BSP is Proc 0
    2014-05-20 05:27:30 - This platform has 8 logical processors of which 8 are enabled.
    2014-05-20 05:27:30 - ProcID Enabled Type Status Pkg Core Thread
    2014-05-20 05:27:30 - -------- -------- ---- -------- ----- ---- ------
    2014-05-20 05:27:30 - 00000000 Y BSP 00000007 0 0 0
    2014-05-20 05:27:30 - 00000001 Y AP 00000006 0 0 1
    2014-05-20 05:27:30 - 00000002 Y AP 00000006 0 1 0
    2014-05-20 05:27:30 - 00000003 Y AP 00000006 0 1 1
    2014-05-20 05:27:30 - 00000004 Y AP 00000006 0 2 0
    2014-05-20 05:27:30 - 00000005 Y AP 00000006 0 2 1
    2014-05-20 05:27:30 - 00000006 Y AP 00000006 0 3 0
    2014-05-20 05:27:30 - 00000007 Y AP 00000006 0 3 1
    2014-05-20 05:27:30 - This platform has 8 logical processors of which 8 are enabled.
    2014-05-20 05:27:30 - Loading images
    2014-05-20 05:27:34 - Installing default tests
    2014-05-20 05:27:34 - GetIA32ArchitecturalTemp - MSR(0x19C) = 88280800
    2014-05-20 05:27:34 - MapTempIntel - MSR(0x1A2) = 2641000
    2014-05-20 05:28:09 - *** TEST SESSION - 2014-05-20 05:28:09 ***
    2014-05-20 05:28:09 - CPU selection mode = 0
    2014-05-20 05:28:09 - GetIA32ArchitecturalTemp - MSR(0x19C) = 88280800
    2014-05-20 05:28:09 - MapTempIntel - MSR(0x1A2) = 2641000
    2014-05-20 05:28:09 - Starting pass #1
    2014-05-20 05:28:09 - GetIA32ArchitecturalTemp - MSR(0x19C) = 88280800
    2014-05-20 05:28:09 - MapTempIntel - MSR(0x1A2) = 2641000
    2014-05-20 05:28:09 - Running test #10 (Test 10 [Bit fade test, 2 patterns, 1 CPU] )
    2014-05-20 05:28:09 - ReadMemoryRanges - Available Pages = 4162986
    2014-05-20 05:28:09 - MtSupportRunAllTests - Enabling memory cache for test
    2014-05-20 05:28:09 - MtSupportRunAllTests - Setting random seed to 0x50415353
    2014-05-20 05:28:09 - MtSupportRunAllTests - Start time: 104 ms
    2014-05-20 05:28:09 - Locking all memory ranges first...
    2014-05-20 05:28:09 - Memory range locked: 0x1000 - 0x58000
    2014-05-20 05:28:09 - Memory range locked: 0x59000 - 0x9E000
    2014-05-20 05:28:09 - Memory range locked: 0x100000 - 0xD6410000
    2014-05-20 05:28:09 - Memory range locked: 0xD6510000 - 0xD88E7000
    2014-05-20 05:28:09 - Memory range locked: 0xD8A48000 - 0xD8A49000
    2014-05-20 05:28:09 - Memory range locked: 0xD8B8D000 - 0xD8B8F000
    2014-05-20 05:28:09 - Memory range locked: 0xD8F24000 - 0xD8F25000
    2014-05-20 05:28:09 - Memory range locked: 0xD8F3A000 - 0xD8F3B000
    2014-05-20 05:28:09 - Memory range locked: 0xD93DC000 - 0xD93DE000
    2014-05-20 05:28:09 - Memory range locked: 0xD94A9000 - 0xD94AA000
    2014-05-20 05:28:09 - Memory range locked: 0xDB90F000 - 0xDB929000
    2014-05-20 05:28:09 - Memory range locked: 0xDBE08000 - 0xDBE0A000
    2014-05-20 05:28:09 - Memory range locked: 0xDBE19000 - 0xDBE1B000
    2014-05-20 05:28:09 - Memory range locked: 0x100000000 - 0x41FE00000
    2014-05-20 05:28:09 - All memory ranges successfully locked
    2014-05-20 05:28:09 - Starting Stage 0, Pattern=00000000
    2014-05-20 05:28:11 - Finished Stage 0, Pattern=00000000
    Tags: None
  • #2
    Thanks for the log. Because Test 10 reserves all available memory, it may be that other services (eg. drivers) may be starved of available memory for normal operation.

    Can you try the following:

    1) Set the the lower address limit to 0x100000000
    2) Set the upper address limit to 0x41FE00000
    3) Run Test 10

    By setting the address limits, it will leave memory available for other services if needed.

    Comment

    • #3
      Thanks for your help. By setting the address limits, was able to complete 4 passes of test 10 without errors. Was also able to complete 4 passes of tests 1-9 without errors with the default address limits.

      Is it reasonable to assume the memory is proven stable, or could the address limits excluded still contain errors? Is there a way to test them?

      Comment

      • #4
        Thanks for that. The fact that it went through multiple passes without freezing does indicate that reserving all available memory was causing problems for test 10. We will look into a possible solution for the problem.

        As a workaround, you can first run all tests except test 10 with the default address limits. Then run test 10 in 2 stages, splitting into two memory ranges to prevent allocation of all available memory.

        Eg.
        1) With the address limits 0x0 - 0x100000000
        2)         With the address limits 0x100000000 - 0x41FE00000

        Edit:
        Please give this build a try by running test 10 with default address limits:
        http://www.passmark.com/ftp/        memtest86-usb-5.1.1a.1000.zip
        Last edited by keith; May-21-2014, 08:04 PM. Reason: Added link to debug build

        Comment

        • #5
          The debug build with default limits froze with some purple dots/lines on screen at start of the test. I was able to complete test 10 in all address limits using the two stage workaround method, done at separate times, along with tests 1-9 done separately as well, all with no errors in 4 passes. I will assume my memory is thoroughly tested stable if you agree. Thanks for your help.
          Last edited by legend4life; May-22-2014, 05:24 AM.

          Comment

          • #6
            Yes, there is no evidence to suggest that there are issues with your RAM.

            FYI, we have compiled another build that should hopefully fix the test 10 freeze issue:

            http://www.passmark.com/ftp/memtest8....1.1b.1001.zip

            Comment

            Previous template Next
            Working...
            X