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Constant BSOD, errors #6 and #9

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  • Constant BSOD, errors #6 and #9

    Hi I tried to clean my laptop and after putting it back together and putting the case on the laptop started to BSOD, I thought I had damaged the motherboard potentially because when I was touching specific areas on the laptop it would BSOD, I re-opened the laptop and noticed the motherboard towards the left side was slightly raised, I made sure that it was level with the rest of the laptop, it worked fine for about 20 minutes and then it started to BSOD again giving errors such as: IRQL_NOT_LESS_OR_EQUAL, KMODE EXCEPTION NOT HANDLED, Dxgkrnl.sys, I ran MemTest86 and it for the first three tests it showed errors for test #6 and #9, I'm currently in the process of running MemTest86 on each RAM stick to see if either is faulty, have you had any posts with similar issues, I'll post my results below, thank you for any help possible.
    Summary
    Report Date 2020-11-26 16:20:03
    Generated by MemTest86 V8.4 Free (64-bit)
    Result FAIL
    System Information
    EFI Specifications 2.60
    System
    Manufacturer Micro-Star International Co., Ltd.
    Product Name GE63 Raider RGB 8RE
    Version REV:1.0
    Serial Number 9S716P512250ZI3000368
    BIOS
    Vendor American Megatrends Inc.
    Version E16P5IMS.110
    Release Date 05/20/2019
    Baseboard
    Manufacturer Micro-Star International Co., Ltd.
    Product Name MS-16P5
    Version REV:1.0
    Serial Number BSS-0123456789
    CPU Type Intel Core i7-8750H @ 2.20GHz
    CPU Clock 2211 MHz [Turbo: 4068.7 MHz]
    # Logical Processors 12 (6 enabled for testing)
    L1 Cache 4 x 64K (127493 MB/s)
    L2 Cache 4 x 256K (56852 MB/s)
    L3 Cache 9216K (19360 MB/s)
    Memory 16249M (15363 MB/s)
    DIMM Slot #0 8GB DDR4 PC4-19200
    Samsung / M471A1K43BB1-CRC / 22022EE7
    17-17-17-39 / 2400 MHz / 1.2V
    DIMM Slot #1 8GB DDR4 PC4-19200
    Samsung / M471A1K43BB1-CRC / 22022EB9
    17-17-17-39 / 2400 MHz / 1.2V
    Result summary
    Test Start Time 2020-11-26 12:54:23
    Elapsed Time 3:21:21
    Memory Range Tested 0x0 - 47E000000 (18400MB)
    CPU Selection Mode Parallel (All CPUs)
    ECC Polling Enabled
    # Tests Passed 42/48 (87%)
    Lowest Error Address 0x131DB08 (19MB)
    Highest Error Address 0x47DFE2E90 (18399MB)
    Bits in Error Mask 0000000000000083
    Bits in Error 3
    Max Contiguous Errors 1
    Test # Tests Passed Errors
    Test 0 [Address test, walking ones, 1 CPU] 4/4 (100%) 0
    Test 1 [Address test, own address, 1 CPU] 4/4 (100%) 0
    Test 2 [Address test, own address] 4/4 (100%) 0
    Test 3 [Moving inversions, ones & zeroes] 4/4 (100%) 0
    Test 4 [Moving inversions, 8-bit pattern] 4/4 (100%) 0
    Test 5 [Moving inversions, random pattern] 4/4 (100%) 0
    Test 6 [Block move, 64-byte blocks] 1/4 (25%) 282
    Test 7 [Moving inversions, 32-bit pattern] 4/4 (100%) 0
    Test 8 [Random number sequence] 4/4 (100%) 0
    Test 9 [Modulo 20, ones & zeros] 1/4 (25%) 408
    Test 10 [Bit fade test, 2 patterns, 1 CPU] 4/4 (100%) 0
    Test 13 [Hammer test] 4/4 (100%) 0
    Last 10 Errors
    2020-11-26 14:49:58 - [Data Error] Test: 9, CPU: 0, Address: 2EF76718, Expected: 98951933, Actual: 989519B3
    2020-11-26 14:49:57 - [Data Error] Test: 9, CPU: 0, Address: 2C691188, Expected: 676AE6CC, Actual: 676AE64C
    2020-11-26 14:49:56 - [Data Error] Test: 9, CPU: 6, Address: 217B1188, Expected: 676AE6CC, Actual: 676AE64C
    2020-11-26 14:36:41 - [Data Error] Test: 6, CPU: 0, Address: 47DFE2E90, Expected: FFFFFEFF, Actual: FFFFFEFD
    2020-11-26 14:36:41 - [Data Error] Test: 6, CPU: 0, Address: 47D7E2EB0, Expected: FFFFFEFF, Actual: FFFFFEFD
    2020-11-26 14:36:36 - [Data Error] Test: 6, CPU: 0, Address: 45EEBFF50, Expected: EFFFFFFF, Actual: EFFFFFFD
    2020-11-26 14:36:36 - [Data Error] Test: 6, CPU: 0, Address: 45CEBFF70, Expected: EFFFFFFF, Actual: EFFFFFFD
    2020-11-26 14:36:32 - [Data Error] Test: 6, CPU: 0, Address: 447E30750, Expected: FFFFFBFF, Actual: FFFFFBFD
    2020-11-26 14:36:32 - [Data Error] Test: 6, CPU: 0, Address: 4473060D0, Expected: FEFFFFFF, Actual: FEFFFFFD
    2020-11-26 14:36:32 - [Data Error] Test: 6, CPU: 0, Address: 4468F7DD0, Expected: FFFFEFFF, Actual: FFFFEFFD

  • #2
    It probably bad RAM.
    As you suggested, try testing 1 stick at a time.

    See also
    https://www.memtest86.com/troubleshooting.htm

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