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91888 errors - erm....are these genuine?

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  • 91888 errors - erm....are these genuine?

    So I ran memtest on a 2x32 GB kit and it seems every single address is bad - which seems odd. Everything seems OK when running the PC, but both Memtest and Windows memory diagnostic seem to think there is a HW issue. Report below:

    I don't really understand the detail - but it looks like the failures are related to the actual results including a prefix for the memory address - am i doing something wrong in the config?

    Summary
    Report Date 2021-01-01 15:50:38
    Generated by MemTest86 V8.4 Free (64-bit)
    Result FAIL
    System Information
    EFI Specifications 2.70
    System
    Manufacturer ASUS
    Product Name System Product Name
    Version System Version
    Serial Number System Serial Number
    BIOS
    Vendor American Megatrends Inc.
    Version 1401
    Release Date 12/03/2020
    Baseboard
    Manufacturer ASUSTeK COMPUTER INC.
    Product Name ROG STRIX B550-E GAMING
    Version Rev X.0x
    Serial Number 200873128502886
    CPU Type AMD Ryzen 9 5900X 12-Core
    CPU Clock 3693 MHz
    # Logical Processors 24 (12 enabled for testing)
    L1 Cache 24 x 64K (288952 MB/s)
    L2 Cache 24 x 512K (118924 MB/s)
    L3 Cache 1 x 65536K (40978 MB/s)
    Memory 65465M (37229 MB/s)
    DIMM Slot #0 32GB DDR4 XMP PC4-28800
    G Skill Intl / F4-3600C16-32GTZN
    16-22-22-42 / 3602 MHz / 1.450V
    DIMM Slot #1 32GB DDR4 XMP PC4-28800
    G Skill Intl / F4-3600C16-32GTZN
    16-22-22-42 / 3602 MHz / 1.450V
    Result summary
    Test Start Time 2021-01-01 15:44:13
    Elapsed Time 0:05:53
    Memory Range Tested 0x0 - 1030000000 (66304MB)
    CPU Selection Mode Parallel (All CPUs)
    ECC Polling Enabled
    # Tests Passed 1/1 (100%)
    Lowest Error Address 0x50028100 (1280MB)
    Highest Error Address 0x5300FEB8 (1328MB)
    Bits in Error Mask 000000FF00000000
    Bits in Error 8
    Max Contiguous Errors 2
    Test # Tests Passed Errors
    Test 0 [Address test, walking ones, 1 CPU] 1/1 (100%) 0
    Test 1 [Address test, own address, 1 CPU] 0/0 (0%) 91888
    Test 2 [Address test, own address] 0/0 (0%) 0
    Test 3 [Moving inversions, ones & zeroes] 0/0 (0%) 0
    Test 4 [Moving inversions, 8-bit pattern] 0/0 (0%) 0
    Test 5 [Moving inversions, random pattern] 0/0 (0%) 0
    Test 6 [Block move, 64-byte blocks] 0/0 (0%) 0
    Test 7 [Moving inversions, 32-bit pattern] 0/0 (0%) 0
    Test 8 [Random number sequence] 0/0 (0%) 0
    Test 9 [Modulo 20, ones & zeros] 0/0 (0%) 0
    Test 10 [Bit fade test, 2 patterns, 1 CPU] 0/0 (0%) 0
    Test 13 [Hammer test] 0/0 (0%) 0
    Last 10 Errors
    2021-01-01 15:50:06 - [Data Error] Test: 1, CPU: 0, Address: 5300FEB8, Expected: 000000005300FEB8, Actual: 000000235300FEB8
    2021-01-01 15:50:06 - [Data Error] Test: 1, CPU: 0, Address: 5300FEB0, Expected: 000000005300FEB0, Actual: 000000865300FEB0
    2021-01-01 15:50:06 - [Data Error] Test: 1, CPU: 0, Address: 5300FEA8, Expected: 000000005300FEA8, Actual: 000000E85300FEA8
    2021-01-01 15:50:06 - [Data Error] Test: 1, CPU: 0, Address: 5300FEA0, Expected: 000000005300FEA0, Actual: 0000000D5300FEA0
    2021-01-01 15:50:06 - [Data Error] Test: 1, CPU: 0, Address: 5300FE98, Expected: 000000005300FE98, Actual: 000000C75300FE98
    2021-01-01 15:50:06 - [Data Error] Test: 1, CPU: 0, Address: 5300FE90, Expected: 000000005300FE90, Actual: 000000625300FE90
    2021-01-01 15:50:06 - [Data Error] Test: 1, CPU: 0, Address: 5300FE88, Expected: 000000005300FE88, Actual: 000000355300FE88
    2021-01-01 15:50:06 - [Data Error] Test: 1, CPU: 0, Address: 5300FE80, Expected: 000000005300FE80, Actual: 000000A05300FE80
    2021-01-01 15:50:06 - [Data Error] Test: 1, CPU: 0, Address: 5300FE78, Expected: 000000005300FE78, Actual: 0000006F5300FE78
    2021-01-01 15:50:06 - [Data Error] Test: 1, CPU: 0, Address: 5300FE70, Expected: 000000005300FE70, Actual: 000000025300FE70

    Many thanks!

  • #2
    Something is wrong. But it isn't a typical memory failure. It is strange to have so many errors in test 1 and so many bits in error (0xFF, which is 8 bits).
    Might be interesting to test 1 memory stick at a time.

    So maybe it is a BIOS bug. Or maybe some poorly setup hardware device (e.g. PCIe network card, etc..) that is using some memory addresses, but BIOS doesn't notice they are in use. So the same memory addresses get used twice, leading to MemTest86 and the hardware device corrupting each other's data.

    Comment


    • #3
      Thanks - I ran for the modules individually using the same slot - the first DIMM ran fine with no errors, though the second module showed the same error behaviour as before (though generated twice the number of errors of around 183k errors)......The only other devices I have connected are one graphics card (RTX3080 to CPU) and a NVME SSD (chipset) plus some SATA drives and USB devices. Any ideas on where to go from here?

      Comment


      • #4
        I assume when testing individual stocks you were testing them in the same slot?

        So maybe the RAM is bad and it is an atypical failure.

        Comment


        • #5
          Thanks, yes using the same slot. I guess it's time to start the RMA process. Thanks for your help, much appreciated.

          Comment

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