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Questions About Swift 3 MemTest86 Results

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  • Questions About Swift 3 MemTest86 Results

    Just got a new Acer Swift 3 laptop with an i7-1165g7 and 16GB of RAM. It bluescreened with a MEMORY_MANAGEMENT error, so I ran Windows Memory Diagnostics Tool and was told "hardware problems were detected". Next I ran memtest86, and the results are shown in the table. Is there any possibility memtest86/WMDT simply aren't communicating properly with the hardware? If the hardware truly is the problem, is it the CPU, motherboard, or RAM? (Unfortunately, the RAM is soldered so it's getting exchanged anyway, but I'm still curious nonetheless.) Thanks!

  • #2
    Very likely RAM is bad.

    See this page
    https://www.memtest86.com/troubleshooting.htm

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    • #3
      Yep. Ended up exchanging it at Costco. So far, the replacement hasn't had any issues. Regardless, thanks for answering!

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