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Pc restarts during memtest86

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  • Pc restarts during memtest86

    Hi
    i face a strange behaviour problem with my pc.
    It is based on amd 3900x,asrock x570 steel legend,32 gb of ram.

    I have some audio dropouts and sometimes my main working program freezes(cubase) .This is a behaviour that i have the last month.The previous 9 months i was working without problems.



    2 days ago i run also memtest86 from a usb stick and the system restarted.I don't know exactly what time it restarted cause i left it all night working but i know that the first 1-1:30 hour it was working fine.

    Some more details-facts and behaviour regarding my pc:

    Although i was able to run ''max gpu test'' and 3 minute test '' with success,i couldn't run the cpu coverage and ram test.
    i got the message 'no perations during test period error''.

    I also run this cpu test cpux[dot]net/cpu-stress-test-online and the pc restarted after 3-4 minutes running it.



    i also geti this message in event viewer:


    A corrected hardware error has occurred.

    Reported by component: Processor Core
    Error Source: Unknown Error Source
    Error Type: Bus/Interconnect Error
    Processor APIC ID: 0

    The details view of this entry contains further information.







    Another issue i have is that...i cannot login to microsoft account.I unistalled nvidia control panel and this is the only way to reinstall it but..it is not possible.Under settings--->my account i choose ''log in '' option but nothins happens!



    finally...i saw this message in reliability history after a cubase crash:
    ''Faulting Application Path: C:\Program Files\Steinberg\Cubase 10.5\Cubase10.5.exe

    Problem signature
    Problem Event Name: BEX64
    Application Name: Cubase10.5.exe
    Application Version: 10.5.30.365
    Application Timestamp: 602b282a
    Fault Module Name: ucrtbase.dll
    Fault Module Version: 10.0.19041.789
    Fault Module Timestamp: 2bd748bf
    Exception Offset: 000000000007286e
    Exception Code: c0000409
    Exception Data: 0000000000000007
    OS Version: 10.0.19043.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: e72e
    Additional Information 2: e72ecfd9fcd89099f1fef94227d0ad2f
    Additional Information 3: 8055
    Additional Information 4: 805551fa0899a168e094563128b97767

    Extra information about the problem
    Bucket ID: e09403d1bf3a6fa5d4df86553c71c80b (1504068501209466891)
    ''






    what do you suggest me to do?Any idea for my problem?how can i identify if it is a motherboard,cpu or power supply problem?



    thanks in advance!

  • #2
    There is a log file for Memtest86, so you can see how long it ran for. See,
    https://www.memtest86.com/tech_debug-logs.html

    Doesn't sound like it is the RAM, but as a quick check you could remove half the RAM sticks (then the other half) and see if it is stable.

    Otherwise next most likely cause is CPU or motherboard.

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