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Stackhash_0a9e error at startup of Unigine Heaven - ram related?

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  • Stackhash_0a9e error at startup of Unigine Heaven - ram related?

    Hi. Sometimes when i click run from menu in Unigine Heaven ,program just crash with Stackhash_0a9e error. ( crash is before loading screen )
    here are the screens with error:
    Click image for larger version

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    Click image for larger version

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Size:	37.4 KB
ID:	35217

    Is this related to hardware ,ram other component or this is software issue?
    While benchmarking all is ok, but it crash sometimes whenever i just click RUN and then crash before loading screen. Is this related to hardware ,ram ?
    Code error is : 0xc000005 . So its mean that is ram faulty or not?

    I have 4790k on stock, Asus Strix 980 stock, 8gb ram Kingston Hyperx 1600 1.5v.

    I did many runs in memtest86 without errors.
    Last edited by asia23fab; May-14-2015, 11:58 AM.

  • #2
    Your screen shots are too small to see any of the detail. Might help to crop them first.

    Stackhash errors are often caused by software bugs. I suggest you contact the developer of Unigine Heaven to get them to look at it.

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    • #3
      Here are the screens with crash:
      http://s12.postimg.org/lzik321wd/image.jpg

      http://s14.postimg.org/45hymx6wh/image.jpg


      Can you tell me it was ram issue or software? It happens only once, no crashing now. But i want to know why it crashed.

      Comment


      • #4
        It isn't possible know the cause, the symptoms of a RAM error and a software can be identical.

        If everything else is stable on the machine, and MemTest86 passes, then it is most likely a problem in Heaven and you should contact them.

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