Test starts then screen goes Blank

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  • Mainlobster
    Junior Member
    • Aug 2015
    • 4

    #1

    Test starts then screen goes Blank

    I do MemTest from DVD boot, and the test comes up for 1/2 sec, then some color bars flash across my screen and all goes blank.

    I have reset the Memory Module in A and B slots.. same thing.

    Machine: Dell Studio 1749. Memory stick: Kingston 4 GB DDR3 10600 (1333 Mhz)
    Brand New Stick, straight out of retail package.
  • keith
    Employee
    • Oct 2010
    • 718

    #2
    Which MemTest86 version are you running? (UEFI or BIOS)
    Are you using latest firmware?

    Please post a screenshot of the issue.

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    • Mainlobster
      Junior Member
      • Aug 2015
      • 4

      #3
      it's the version that boots outside of windows..
      Can't do a screen shot silly... if I could do that, the computer would be working!

      Comment

      • keith
        Employee
        • Oct 2010
        • 718

        #4
        Originally posted by Mainlobster
        it's the version that boots outside of windows..
        You have to be more specific. Both our BIOS and UEFI versions boot outside of Windows.

        If you have a camera, you can capture a screenshot and upload the image.

        Comment

        • Mainlobster
          Junior Member
          • Aug 2015
          • 4

          #5
          1/2 a second

          Originally posted by keith
          You have to be more specific. Both our BIOS and UEFI versions boot outside of Windows.

          If you have a camera, you can capture a screenshot and upload the image.


          and the test comes up for 1/2 sec,
          so no picture.. lemme put it in another computer.. it is Memtest86 V4.3.7 maybe that will help? I have also Ran Dell Diagnostics w/i the Studio 1749, and every test passes until it gets to memory.. then the program tanks. I'm thinking I might have a stinky motherboard.

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