ram sticks died... :( possting pictures for Australian man who helped me out
My game started to crash about a month ago and I didn't know what was going on I played Minecraft a lot and all of a sudden it would crash and the computer would shut off and it would boot back up but then it would be entirely Fine Again until it crashed again after a while I ran the windows diagnostic tool to figure out what's going on and it said a hardware memory fault detected I put this into Google and it brought me to the mem test 86 I downloaded this put it on a USB and had no idea what I was doing I called the Australian phone number to find somebody help me out and he told me that taking the ram out of the computer would tell me which one is good or bad in that Mem test would figure it out faster for me and it did. two of my four RAM sticks died entirely I had 64 GB now I have 32 and I have to buy more space space space space this was written via a voice to text this is probably terrible thank you for reading
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Hi,
Yes, it looks like the RAM is bad. Surprising the computer even boots up given the number of errors.
I assume you have 4 x 16GB installed.
In which case test 32GB at a time (which you might have already done?).
After you determined which sticks are bad you might be able to get them exchanged / replaced.
Also check if you have any BIOS updates available. Some of those 14th Gen CPUs were a bit unstable until updated BIOS was installed.
See also
https://www.memtest86.com/troubleshooting.htm
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