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  • David (PassMark)
    replied
    Would it be possible to get a copy of this file.
    \Windows\System32\winevt\Logs\System.evtx

    Email details are here

    Leave a comment:


  • dfir_guy01
    replied
    Hello,
    The log file with just "Event Logs" check is much smaller, so I can upload that here.
    Attached Files

    Leave a comment:


  • Simon (PassMark)
    replied
    You can send your logs to: help@passmark.com
    Can you run only the 'Event Logs' scan when generating the logs? Thanks

    Leave a comment:


  • dfir_guy01
    replied
    Hey. Thanks for the quick response!
    What email should I use?

    I have also narrowed it down. I disabled all of the scan options, enabled one at a time, then scanned, until it failed. It is only when you enable the "Event Logs" scan that everything crashes. All the other scan options work.

    Leave a comment:


  • Richard (PassMark)
    replied
    Originally posted by dfir_guy01 View Post
    I am having the same issue during a User Activity quick scan. The app just quietly crashes; no messages. I am running the latest version(1015).

    ...

    I cannot upload a debug log due to 1.9MB upload limit. My debug log is 3.5MB
    You can email in your debug log and if there is a crash dump generated (.dmp) you can Zip it and attach it as well to the email.

    Leave a comment:


  • dfir_guy01
    replied
    Hello,
    I am having the same issue during a User Activity quick scan. The app just quietly crashes; no messages. I am running the latest version(1015).

    Windows Application Event log data
    ---
    Faulting application name: osf64.exe, version: 10.0.1015.0, time stamp: 0x64b76b29
    Faulting module name: osf64.exe, version: 10.0.1015.0, time stamp: 0x64b76b29
    Exception code: 0xc0000409
    Fault offset: 0x0000000002d33150
    Faulting process ID: 0x14a0
    Faulting application start time: 0x01d9efbbc91edff8
    Faulting application path: C:\Program Files\OSForensics\osf64.exe
    Faulting module path: C:\Program Files\OSForensics\osf64.exe
    Report ID: 5e6004ad-bbc8-4fe7-aa2b-03785fd66b4a
    Faulting package full name:
    Faulting package-relative application ID:​
    ---

    I cannot upload a debug log due to 1.9MB upload limit. My debug log is 3.5MB

    Leave a comment:


  • Dimiter (PassMark)
    replied
    We've made a new release with changes designed to address the issue you describe above.

    Please try this build of OSForensics (build 1015) and let us know whether it does.

    https://www.osforensics.com/download.html

    Leave a comment:


  • plebe
    replied
    Here is the logs using the exe that you gave me and I ran it on debug mode.
    Attached Files

    Leave a comment:


  • Simon (PassMark)
    replied
    Can you try running this build in debug mode with some extra debugging where we suspect the crash is occurring, reproduce the crash and send us the logs:
    https://www.passmark.com/downloads/t...g_20230705.exe

    Leave a comment:


  • plebe
    replied
    It just randomly closes/crash?
    https://streamable.com/vc6rwq

    Leave a comment:


  • plebe
    replied
    Tried downgrading and it still happens.
    Attached Files

    Leave a comment:


  • David (PassMark)
    replied
    From the log it looks like you were running a User Activity scan in OSF V10 build 1014 on a live Win10 system and it stopped while collecting the Auto-run commands. Correct?

    Was there also a crash dump file?

    Can you confirm this module was the problematic one, by just running it by itself.

    Click image for larger version  Name:	User-Activity.png Views:	0 Size:	20.8 KB ID:	55409

    Leave a comment:


  • plebe
    started a topic OSF crashing

    OSF crashing

    OSF crashes/closes automatically when scanning.
    Attached Files
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