directio.sys driver fails to load

[wcnackers]

Hi,

Can't get RAMMon to run on a Sandy Bridge CPU. Chipset is Patsburg C608 PCH. Processors are E5-2407 64bit processor. BIOS is an AMI APTIO BIOS.

I was going to attach the requested DEBUGMODE files but apparently I am not allowed to add attachments? So, text of those 2 files is below. Sorry.

RAMMON.TXT
RAMMon: 09:22:40 22-Apr-2013 - ParseCommandLine[3599]: "DEBUGMODE" is a command line argument
RAMMon: 09:22:45 22-Apr-2013 - RAMMon v1.0 Build: 1009 built with SysInfo v1.0 Build: 1030
RAMMon: 09:22:47 22-Apr-2013 - BIOS INFO:
RAMMon: 09:22:47 22-Apr-2013 - V ,
RAMMon: 09:22:47 22-Apr-2013 - iNumber RAMModules (available slots): 0
RAMMon: 09:22:47 22-Apr-2013 - Motherboard Manufactuer:
RAMMon: 09:22:47 22-Apr-2013 - Motherboard Model:
RAMMon: 09:22:47 22-Apr-2013 - Motherboard Version:
RAMMon: 09:22:47 22-Apr-2013 - Motherboard Serial Number:
RAMMon: 09:22:47 22-Apr-2013 - Windows Vista Enterprise Edition Service Pack 2 build 6002 (64-bit)
RAMMon: 09:22:51 22-Apr-2013 - InitDialog[1110]: Getting Memory Summary
RAMMon: 09:22:51 22-Apr-2013 - InitDialog[1116]: SysInfoDll_GetMemSPDInfo error = 2
RAMMon: 09:22:56 22-Apr-2013 - There were errors trying to gather the Memory SPD info. Error: SPDINFO_INIT_DIRECTIO.

SYSINFOLOG.TXT
0.016s - SysInfo: SysInfo v1.0 Build: 1030
0.016s - SysInfo: DEBUG: InitDirectIo
0.016s - SysInfo: DEBUG: InitializeDirectIo
0.016s - SysInfo: DEBUG: InitializeDirectIo_named: DIRECTIO
0.016s - SysInfo: DEBUG: UnloadDeviceDriver: DIRECTIO
0.016s - SysInfo: DEBUG: StopDriver: DIRECTIO
0.016s - SysInfo: DEBUG: StopDriver ->schService is null: 1060
0.016s - SysInfo: DEBUG: RemoveDriver: DIRECTIO
0.016s - SysInfo: Remove directio.sys driver (DIRECTIO) failed: OpenService (1060)
0.016s - SysInfo: DEBUG: LoadDeviceDriver: DIRECTIO
0.016s - SysInfo: DEBUG: RemoveDriver: DIRECTIO
0.016s - SysInfo: Remove directio.sys driver (DIRECTIO) failed: OpenService (1060)
0.016s - SysInfo: Install driver (DIRECTIO) (C:\Program Files\RAMMon\DirectIo64.sys)
0.031s - SysInfo: DEBUG: StartDriver: DIRECTIO
0.031s - SysInfo: Load directio.sys driver (DIRECTIO) failed: StartService (2)
0.031s - SysInfo: DEBUG: OpenDevice: DIRECTIO
0.031s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
0.234s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
0.437s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
0.640s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
0.843s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
1.045s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
1.248s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
1.451s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
1.654s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
1.857s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
2.059s - SysInfo: Unable to load directio.sys driver: CreateFile failed
2.059s - SysInfo: Unable to load directio.sys driver: 0
2.059s - SysInfo: DEBUG: Shutdown Direct IO
2.059s - SysInfo: Enter SysInfoDll_GetBaseBoardDetails
2.091s - SysInfo: WMI: Get BB
2.169s - SysInfo: Leave SysInfoDll_GetBaseBoardDetails
2.169s - SysInfo: OS1: 2 6.0.6002 Service Pack 2
2.169s - SysInfo: OS2: 2 6.0.6002 Service Pack 2 1 2 0
2.169s - SysInfo: Operating System: Windows Vista Enterprise Edition Service Pack 2 build 6002 (64-bit)
2.169s - SysInfo: DEBUG: InitializeDirectIo_named: DIRECTIORM
2.169s - SysInfo: DEBUG: UnloadDeviceDriver: DIRECTIORM
2.169s - SysInfo: DEBUG: StopDriver: DIRECTIORM
2.169s - SysInfo: DEBUG: RemoveDriver: DIRECTIORM
2.184s - SysInfo: DEBUG: LoadDeviceDriver: DIRECTIORM
2.184s - SysInfo: DEBUG: RemoveDriver: DIRECTIORM
2.184s - SysInfo: DEBUG: StopDriver -> DeleteService failed: 1072
2.184s - SysInfo: Install driver (DIRECTIORM) (C:\Program Files\RAMMon\DirectIo64.sys)
2.184s - SysInfo: Install driver directio.sys driver failed: CreateService (1072)
2.184s - SysInfo: DEBUG: StartDriver: DIRECTIORM
2.184s - SysInfo: Load directio.sys driver (DIRECTIORM) failed: StartService (105
2.184s - SysInfo: DEBUG: OpenDevice: DIRECTIORM
2.184s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
2.387s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
2.590s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
2.793s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
2.995s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
3.198s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
3.401s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
3.604s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
3.807s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
4.009s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
4.212s - SysInfo: Unable to load directio.sys driver: CreateFile failed
4.212s - SysInfo: Unable to load directio.sys driver: 0
4.212s - SysInfo: Get SPD information
4.212s - SysInfo: DEBUG: InitializeDirectIo
4.212s - SysInfo: DEBUG: InitializeDirectIo_named: DIRECTIO
4.212s - SysInfo: DEBUG: UnloadDeviceDriver: DIRECTIO
4.212s - SysInfo: DEBUG: StopDriver: DIRECTIO
4.212s - SysInfo: DEBUG: StopDriver -> ControlService failed: 1062
4.212s - SysInfo: DEBUG: RemoveDriver: DIRECTIO
4.212s - SysInfo: DEBUG: LoadDeviceDriver: DIRECTIO
4.212s - SysInfo: DEBUG: RemoveDriver: DIRECTIO
4.212s - SysInfo: Remove directio.sys driver (DIRECTIO) failed: OpenService (1060)
4.212s - SysInfo: Install driver (DIRECTIO) (C:\Program Files\RAMMon\DirectIo64.sys)
4.228s - SysInfo: DEBUG: StartDriver: DIRECTIO
4.228s - SysInfo: Load directio.sys driver (DIRECTIO) failed: StartService (2)
4.228s - SysInfo: DEBUG: OpenDevice: DIRECTIO
4.228s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
4.431s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
4.633s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
4.836s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
5.039s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
5.242s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
5.445s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
5.647s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
5.850s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
6.053s - SysInfo: Unable to load directio.sys driver: CreateFile (2)
6.256s - SysInfo: Unable to load directio.sys driver: CreateFile failed
6.256s - SysInfo: Unable to load directio.sys driver: 0
6.256s - SysInfo: Finished retrieving SPD information


Thanks,

wcnackers

[keith]

Thanks for the debug info. Please check your PM for a debug build.

Keith

[wcnackers]

Hi Keith,

Re-installed the version you sent me. It still isn't working but the DEBUGMODE logs files are much bigger and there is no way I could copy the contents here. Is there an Email address I could send the log files to?

Thanks,

wcnackers

[keith]

You can send it to help[at]passmark[dot]com, thanks.

Keith