Laptop Keys Not Working

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  • Sandra
    Junior Member
    • Feb 2007
    • 2

    #1

    Laptop Keys Not Working

    I used my laptop last night and had no problems. As I was about to log out, the screen went black as if the laptop had gone into hibernation mode. I completed the shut down procedures.

    On using the laptop this morning, the keys were all messed up. I was trying to type in a website, but what was being typed in the address bar was not what I was actually typing.

    Can you please help me?
  • David (PassMark)
    Administrator
    • Jan 2003
    • 11099

    #2
    Too much to drink maybe ?

    Check the language settings in the Windows control panel. Maybe some configuration setting has changed and you now have, for example, a French keyboard set. French keyboards are AZERTY instead of QWERTY.

    If you get a double key press or some keys that don't work, it might be a hardware fault.

    Or it could be some malware software playing with your head.

    Comment

    • Sandra
      Junior Member
      • Feb 2007
      • 2

      #3
      Laptop Keys Not Working

      Thanks for that.

      I did what you suggested and it changed it settings. Its now working.

      I see that your from Sydney. I lived there, but now live in the USA.

      Comment

      • nqhuy.mr
        Junior Member
        • May 2009
        • 2

        #4
        My Sony VaiO laptop suddenly hardly to use 3 buttons R, Y and U
        It's still work but so slow and have to put 4-5 times.
        Sometimes it's disappear when I restore my windows some previous days ago, but happen again after half an hour working.
        I dont know why? might be virus or some function conflict together.
        I saw in Task Manager a command wscntfy.exe (around 2Mb) when I kill it, the keyboard problem disappear. but it process appear again automatically. I don't know where is process from?
        RYU problem really annoy me because I have to access my laptop by password everyday, please help me.
        Thanks in advances

        could you send your advice via my email: nqhuy.mr@gmail.com

        Comment

        • nqhuy.mr
          Junior Member
          • May 2009
          • 2

          #5
          Originally posted by passmark
          Too much to drink maybe ?

          Check the language settings in the Windows control panel. Maybe some configuration setting has changed and you now have, for example, a French keyboard set. French keyboards are AZERTY instead of QWERTY.

          If you get a double key press or some keys that don't work, it might be a hardware fault.

          Or it could be some malware software playing with your head.
          Could you please show me how to access or edit the configuration setting ?
          Might be my keboad poblem is a French keyboard set. French keyboards are AZERTY instead of QWERTY.

          Comment

          • David (PassMark)
            Administrator
            • Jan 2003
            • 11099

            #6
            wscntfy.exe is a normal Windows process. It is very unlikely that it is causing 3 keys on your keyboard not to work.

            A coffee spill, leading to intermittent behaviour would seem more likely. The behaviour changing with the software you have running might be be random and coincendental.

            Comment

            • robbo
              Junior Member
              • May 2009
              • 2

              #7
              [QUOTE=nqhuy.mr;7210]My Sony VaiO laptop suddenly hardly to use 3 buttons R, Y and U

              I have exactly the same problem: I have a Sony VaiO laptop. Last night it worked fine, but today the keys r, y, u and PageUp are not working. I type this message with an external USB-keyboard. What could be the problem?
              (BTW I do not have a running process called wscntfy.exe)

              best egads,

              obbo

              Comment

              • David (PassMark)
                Administrator
                • Jan 2003
                • 11099

                #8
                Did you try contacting Sony?

                Comment

                • robbo
                  Junior Member
                  • May 2009
                  • 2

                  #9
                  Originally posted by passmark
                  Did you try contacting Sony?
                  Yes, they say I should get a new keyboard. Of course, my guarantee period ended a half year ago.

                  best regards, Rob

                  Comment

                  • David (PassMark)
                    Administrator
                    • Jan 2003
                    • 11099

                    #10
                    I would confirm the hardware is bad by either installing a clean version of Windows and retesting, and / or a self booting version of Linux. e.g boot Linux from a CD and test the keyboard.

                    I don't know how they build those laptops, but maybe you could try popping off the keys and cleaning it. I have also read that you can swap your own keyboard, and instructions are available on the net. If you don't feel confident doing this, just take it to the man.

                    Comment

                    • YNOT 808
                      Newbie
                      • Apr 2010
                      • 1

                      #11
                      Some keys not working. (G,H, ampersand, backspace)

                      I even did a complete restore! Got mad and with my index finger I poked "G" pretty hard. And all four keys started to work. As you can see!

                      Comment

                      • yemiight
                        Newbie
                        • Jun 2011
                        • 1

                        #12
                        please help my key @ not working

                        I used HP laptop and yesterday i decided to install window 7 to laptop and the installation went fine but i discover that shift key + 2 key for @ not working. Can you please advice the solution to make working.

                        Thanks

                        Comment

                        • David (PassMark)
                          Administrator
                          • Jan 2003
                          • 11099

                          #13
                          Try an external keyboard.
                          See if the shift key and 2/@ key works when used by themselves. Try the right shift key instead.

                          Comment

                          • sandy433
                            Newbie
                            • Aug 2011
                            • 1

                            #14
                            My laptop keypad isn't working

                            When i type 'uiop' it's displaying as '7890' and when i press 7890 it's showing as m,./ and the remaining half of the keypad is working fine. Can anyone help out?

                            Comment

                            • David (PassMark)
                              Administrator
                              • Jan 2003
                              • 11099

                              #15
                              What make and model is the laptop?
                              Do you have the "Fn" key stuck down?

                              Comment

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