Radeon RX 5700 XT scoring significantly lower than "average"

[Illuminatus]

Hi guys,

According to this page, Radeon RX 5700 XT scores 16729 on average: https://www.videocardbenchmark.net/g...700+XT&id=4111

However, even with overclocking, the highest I can get mine to benchmark is 11500. Does anyone have any ideas for this 5000 point discrepancy?

Here are my PC specs:

MOBO: ASRock B450M Pro4
CPU: AMD Ryzen 5 3600 6-Core Processor, 3593 Mhz, 6 Core(s), 12 Logical Processor(s)
GPU: PowerColor AMD Radeon RX 5700 XT Red Devil 8GB GDDR
RAM: Patriot Viper Steel 16GB (2x 8GB) 3200MHz DDR4
HDD: SATA SSD
PSU: Antec NeoECO Gold ZEN 700W 80+ Gold PSU
OS: Microsoft Windows 10 Pro

Thanks!

[David (PassMark)]

See this post to start with
Causes and Solutions for a slow PC

[Illuminatus]

Yeah, I went through that checklist a week ago and actioned all those criteria. My PC is not slow; I am just not hitting the reported "average" for this video card (which I scarcely believe, since I've dropped quite a lot of cash on this PC).

I am just clicking "3D MARK > RUN" in PerformanceTest to get the 11500 rating.

[David (PassMark)]

Can you post the individual CPU & 3D results from the machine when at stock clock speed.

[Illuminatus]

CPU Mark
This Computer 15302

Integer Math
This Computer 41347

Floating Point Math
This Computer 24209

Prime Numbers
This Computer 96.2

Extended Instructions (SSE)
This Computer 12532

Compression
This Computer 189101

Encryption
This Computer 11928

Physics
This Computer 1119

Sorting
This Computer 20699

CPU Single Threaded
This Computer 2134

Cross-platform Mark
This Computer 28358

---

3D Graphics Mark
This Computer 11340

DirectX 9
This Computer 88.6

DirectX 10
This Computer 149.4

DirectX 11
This Computer 300.8

DirectX 12
This Computer 47.5

GPU Compute
This Computer 6650

[David (PassMark)]

CPU results are also a bit low (10% to 20% down). So I don't think it is a problem only with the video card.

Here is the distribution graph for CPUMark benchmark result for the Ryzen 5 3600 CPU. You are just off the bottom of the graph (i.e. in the lowest 5%)



So something is slightly wrong.

All the common issues really are covered in that post I linked to above however. Temperatures, BIOS settings, poor cooling, too much bloatware, etc..

[Illuminatus]

You won't cunting well believe this. (Apologies for my foul language.)

I had the Radeon in the wrong slot! The motherboard slots were labelled PCIE2 (which I assumed was the old PCIE 2.0 standard) and PCIE3 (which I assumed was the new PCIE 3.0 standard my card needs). Turned out ASRock just label things whatever they want. Always check the manual! Radeon needed to go in middle slot PCIE2 on this motherboard.

The card is now benchmarking at 18673!

I also changed Windows power plan to AMD Ryzen High Performance which has boosted CPU up to 18027.

So my PC is now actually working properly for a change!

Thanks. Although you didn't help directly, posting here somehow steered me to the right answer.

Maybe you could add the points about checking GPU is in correct slot, and that power plan is set to high performance, to your idiots' guide?

[David (PassMark)]

Wrong PCIe slot is already in the 'idiots' guide' to slow PCs.
Here,
https://forums.passmark.com/performa...3028#post23028

Power plan settings are also in the guide. Here
https://forums.passmark.com/performa...7566#post17566

[Illuminatus]

Oh, I didn't realize there were more posts further down. Okay, thanks.