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Just bought the software since evaluation period was over

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  • Just bought the software since evaluation period was over

    Unfortunatly, now I get bluescreen a short time after launcing the icon

  • #2
    Please see this FAQ for a number of reasons that can prevent PerformnaceTest from starting correctly, https://www.passmark.com/support/per...r_messages.htm.

    If nothing in this list appears to be the issue could you please launch PerformanceTest in debug mode, https://www.passmark.com/support/ptdebug.htm, and send us a copy of the log files that are created after the crash has occurred.

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    • #3
      Seemed at first as it was because of Afterburner and Riva Tuner.
      Uninstalled them, ran one baseline and another bluescreen after on idle, when I was writing my post to thank you for the help, Diddnt get to send that message as BSOD appeared. Reinstalled them and ran Debugger.
      Seems as if there can be a issue with support for NVME Drives maybe.
      Please have a look, file got to big to PM
      But sent you the last few lines

      When in debugmode it crashes when checking SMART devices when doing hardware overview.

      When I don't run in debug, it will pass all hardwarechecks without a problem, and crash eventually.
      (last time I managed to run a baseline, and program was idle after, and crashed as stated in the start of the post)
      Last edited by Pr0b3; Jan-06-2019, 11:05 PM.

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      • #4
        Could you please zip and email the files to us so we can check them out.

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        • #5
          Sendt the files.
          today I got to run performance test after 4 bsod's.
          trying to rerun until crash again, maybe those files then will be better for investigation purposes.

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          • #6
            reruns did not make performancetest crash again.
            I rebooted and tried, now I cant run the test program, only crashes like my first debugged run

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            • #7
              Have now reinstalled windows on the M2 drive and erased everything else from previous system. Seems to work again, and have not had another crash.

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              • #8
                Sounds like it is fixed then. Good news.

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