RAM Info Not Inlcuded in Baseline Upload

[aflyingcougar]

Hello, new to the forums (and PerformanceTest) here. I recently performed a full benchmark of my computer for the purposes of submitting my RAM latencies to the "Top Latency (DDR) Memory Chart w/ AMD CPU." However, upon submitting my baseline, http://www.passmark.com/baselines/V8...id=10549037367, I noticed that under 'Memory' it just says 4GB, but no information. In the actual PerformanceTest (8.0) software, it gives the full information of my RAM (as seen in the picture below).

I just wanted my RAM results to be uploaded to the chart listed above. I'm using PNY XLR8 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model MD4096KD3-1600-X8

[David (PassMark)]

While it seems PT was able to find the manufacturer's name for the RAM (PNY) and some other details, it didn't get the model numbers for the RAM sticks.

If you can run PerformanceTest in debug mode,
http://www.passmark.com/support/ptdebug.htm
and send us the two log files "PerfTestLog.txt" and "SysInfoLog.txt" we can have a deeper look into it. We really need the model number to produce any useful performance charts.

[aflyingcougar]

While it seems PT was able to find the manufacturer's name for the RAM (PNY) and some other details, it didn't get the model numbers for the RAM sticks.

If you can run PerformanceTest in debug mode,
http://www.passmark.com/support/ptdebug.htm
and send us the two log files "PerfTestLog.txt" and "SysInfoLog.txt" we can have a deeper look into it. We really need the model number to produce any useful performance charts.

Okay, that makes a lot of sense. I will go ahead and do that. Thanks for your help.

[aflyingcougar]

I have emailed the two files, and I included a link back to my post for reference.

[David (PassMark)]

Hmmm.
We didn't see any Email come in as yet?

[aflyingcougar]

That's my fault. Just checked Outlook, and sure enough it was sitting in my outbox, unsent. It should be sent now.

[David (PassMark)]

We got the log files now.
As best we can see, this is a mistake in the programming of the SPD data in the RAM sticks by PNY. So the information about the model numbers just isn't where it should be.
You'll probably also notice a lack of RAM module information in the BIOS as well.

[aflyingcougar]

Interesting. So i'm guessing that's where this ends? Maybe that's why it seems that these RAM sticks are discontinued.