System Freezes on DirectX 10 Test

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • DanRockies
    Newbie
    • Aug 2020
    • 1

    #1

    System Freezes on DirectX 10 Test

    My computer is an Intel 4771 with a GTX 780Ti. When it gets to the DirectX 10 test, it runs for a little bit and either the screen freezes on the hovering islands, or it goes black and freezes. Do you have any suggestions on how to troubleshoot this?
  • Richard (PassMark)
    Administrator
    • May 2010
    • 967

    #2
    Most videocard issues we see are due to outdated drivers or hardware failure (e.g. poor cooling). Check to see if there is newer drivers for your videocard. If you believe it is a bug with PerformanceTest, you can start PerformanceTest in debug mode and send in the logs.

    https://www.passmark.com/support/ptdebug.php

    Comment

    • David (PassMark)
      Administrator
      • Jan 2003
      • 11092

      #3
      We looked the at the logs. Hardware failure seems the most likely issue.

      Comment

      Working...