Passmark 11.1 occur "Failed to switch DirectX 10 test to fullscreen mode

[kokeichang]

Chipset: Elkhart Lake
Processor: Intel J6413@1.8GHz
System Memory: 16G
OS: Windows 11 24H2
Graphics Driver: 31.0.101.2137 (Release Date 10/10/2025)
Intel® 7th-10th Gen Processor Graphics - Windows*
GOP: 18.0.1044
AP: PerformanceTest_Windows_x86-64_1007.exe
PassMark Performance Test download page
Monitor:
1. CH7511B->G156HANO2.302 Panel: 1920x1080@60.05
2. CH7511B->G156HANO2.302 Panel: 1920x1080@60.05
3. HDMI->BenQ GL2450H: 1920x1080@60
[HDMI+LVDS1+LVDS2 Clone]

Step:
1. Clean install Windows 11 24H2.
2. Install Graphics driver 31.0.101.2137.
3. Change desktop resolution to 1920x1080, restart system
4. Enable all monitors 1/2/3 as Mirror mode
4. Execute Performance Test.
5. Run Performance Test/3D Mark/DirectX 10
=>Occur error message

[David (PassMark)]

We had a similar report to this 9 year ago. This one
https://forums.passmark.com/performa...ith-3-monitors

There was a bug found in the Intel driver with 3 monitors. We reported the bug to intel 9 years ago. They never fixed it

[kokeichang]

We had a similar report to this 9 year ago. This one
https://forums.passmark.com/performa...ith-3-monitors

There was a bug found in the Intel driver with 3 monitors. We reported the bug to intel 9 years ago. They never fixed it

I found to change desktop resolution to 1680x1050 or 1024x768 (less then native mode 1920x1080) can pass.