Error: Failed to open wireless networking device

[WernerSchwarz]

Hello,

we have installed the latest version of WirelessMon 4.0 Built 1005 on a Terminal running Windows XP SP2 embedded on our forklifts. We did this to investigate problems in our WLAN-environment as our forklifts use an Online-SAP-Transaction and we discovered breakdowns in the WLAN-connections from time to time.

However, the WirelessMon can not be started on the terminals. It stops displaying an error-message "Failed to open the wireless networking device".

When we disable the "Wireless Zero Configuration Service", the WirelessMon can be started, however, we are no longer able to connect to the WLAN.

I have attached the log-file from your WirlessMon hoping this would give any hint that prevents the program to run.


Kinde regards

Werner Schwarz

0.000s - DEBUG: Starting...
0.000s - DEBUG: WirelessMon V4.0 Build: 1005
99.125s - Debug: OS 5.1.2600.2 (2.0)
99.125s - DEBUG: New Instance of WLAN802_11 class initialized successfully
99.125s - DEBUG: Service control manager opened
99.125s - DEBUG: Network Driver Interface service opened
99.125s - DEBUG: Network Driver Interface started
99.125s - DEBUG: Network Card Service has been started successfully
99.141s - DEBUG: InitDialog start
99.141s - LOGPIXELSY: 96, DPIScale: 1.000000, DPIScaleX: 1.00000099.141s - UpdateHexConst - numHexs: 0 - imgwidth: 0 - imgHeight: 0
99.219s - SM_CXVIRTUALSCREEN - 800, SM_CYVIRTUALSCREEN - 600
99.219s - CurrentConfig: winXpos - 0, winYpos - 0, winWidth - 800, winHeight - 600
99.266s - Config Vals - Sample Time: 3000 - Delay time: 10
99.297s - SummaryProc WM_INITDIALOG start
99.313s - SummaryProc WM_INITDIALOG end
99.438s - OpenImage start99.438s - C1

99.797s - DEBUG: Tab Control has been created successfully
99.891s - DEBUG PERF: Found perf functions in DLL
99.891s - InitGraphDialog start
99.891s - InitialGraphicObject start
99.891s - InitialGraphicObject create brushes
99.891s - InitialGraphicObject done creating brushes
99.891s - InitialGraphicObject end
99.907s - InitGraphDialog done
99.907s - DEBUG: Graphic has been Initialized successfully
99.938s - InitCounter start

100.000s - DEBUG: interface name: Network Interface101.453s - Initialised memory
101.453s - DEBUG: All strings Summit 802.11 Wireless Network Adapter - Packet Scheduler Miniport
101.453s - DEBUG: Summit 802.11 Wireless Network Adapter - Packet Scheduler Miniport
101.453s - DEBUG: MS TCP Loopback interface
101.453s - NumOfCountObj = 2
101.453s - InitCounter finish
101.453s - DEBUG: SetWindowPos
101.453s - WM_SIZE start
101.469s - parentRect left: 40, top: 129, right: 773, bottom: 555
101.469s - DPIScale: 1.000000, X: 580, Y: 7 - tmpRect left: 610, top 136
101.469s - strengthGraphRect left: 390, top: 136, right: 606, bottom: 360
101.469s - OnSize: winRect: left - 0, right - 800, top - 0, bottom - 600
101.469s - CurrentConfig: winXpos - 0, winYpos - 0, winWidth - 800, winHeight - 600
101.469s - WM_SIZE end
101.469s - DEBUG: ListView_GetColumn
101.469s - DEBUG: loop ListView_SetColumn
101.469s - DEBUG: ListView_SetColumn
101.469s - DEBUG: InitDialog finish
101.469s - DEBUG: check mini mode
101.469s - DEBUG: get user details
105.641s - MYWM_NOTIFYICON start
105.641s - MYWM_NOTIFYICON end
105.641s - MYWM_NOTIFYICON start
105.641s - MYWM_NOTIFYICON end
105.641s - MYWM_NOTIFYICON start
105.641s - MYWM_NOTIFYICON end
105.641s - MYWM_NOTIFYICON start
105.641s - MYWM_NOTIFYICON end
105.641s - MYWM_NOTIFYICON start
105.641s - MYWM_NOTIFYICON end
105.641s - MYWM_NOTIFYICON start
105.641s - MYWM_NOTIFYICON end
105.641s - MYWM_NOTIFYICON start
105.641s - MYWM_NOTIFYICON end
105.641s - MYWM_NOTIFYICON start
105.641s - MYWM_NOTIFYICON end
105.657s - MYWM_NOTIFYICON start
105.657s - MYWM_NOTIFYICON end
105.657s - MYWM_NOTIFYICON start
105.657s - MYWM_NOTIFYICON end
105.657s - MYWM_NOTIFYICON start
105.672s - MYWM_NOTIFYICON end
105.672s - MYWM_NOTIFYICON start
105.688s - MYWM_NOTIFYICON end
105.688s - WM_PAINT start
105.688s - WM_PAINT end
105.719s - MYWM_NOTIFYICON start
105.719s - MYWM_NOTIFYICON end
105.828s - MYWM_NOTIFYICON start
105.828s - MYWM_NOTIFYICON end
105.907s - MYWM_NOTIFYICON start
105.907s - MYWM_NOTIFYICON end
106.375s - MYWM_NOTIFYICON start
106.375s - MYWM_NOTIFYICON end
110.172s - DEBUG: Create update thread
110.172s - DEBUG: Dumping thread paramters
110.172s -
UpdateThread - 502C30
tid - 13FE80
110.172s - DEBUG: SetupStart start
110.172s - DEBUG: WLAN802_11->InitInstance
110.172s - DEBUG: WLAN802_11->EnumerateDevices
110.172s - EnumerateDevices start
110.172s - EnumerateDevices finish
110.172s - Debug: Network card 1: Summit 802.11 Wireless Network Adapter - Packet Scheduler Miniport \DEVICE\{EDCD4501-8FDB-4F07-B733-5258C19D158F}
110.172s - DEBUG: Network card 1 has been selected by string parse
110.172s - Debug: cannot open this device: \DEVICE\{EDCD4501-8FDB-4F07-B733-5258C19D158F}
110.188s - UpdateThread start
110.235s - WM_PAINT start
110.235s - WM_PAINT end
112.828s - SetWLBasic lock mutex
112.828s - WLAN802_11App::GetAssociatedAP start
112.828s - WLAN802_11App::GetAssociatedAP end
112.828s - DEBUG: Begin to find access point nearby
112.828s - DEBUG: DSConfig read OK
112.828s - SetWLBasic release mutex
112.828s - DEBUG: SetWLIP start
112.828s - DEBUG: GetIPInformation entry
112.828s - DEBUG: Starting iteration of adapters
112.828s - Debug: Network card 2: {EDCD4501-8FDB-4F07-B733-5258C19D158F} has been found by GetAdaptersInfo
112.828s - DEBUG: Device driver and IP information matched by string match
112.828s - DEBUG: Begin lease time process
112.844s - DEBUG: End lease time process
112.844s - DEBUG: GetIPInformation exit
112.844s - GetBytesCounter start
112.844s - GetLocalCounterString start
112.844s - InstanceMatchesDesc start - matching Summit 802.11 Wireless Network Adapter - Packet Scheduler Miniport - card index 0
112.844s - matching against Summit 802.11 Wireless Network Adapter - Packet Scheduler Miniport
112.844s - InstanceMatchesDesc end
112.844s - Adding counter - \Network Interface(Summit 802.11 Wireless Network Adapter - Packet Scheduler Miniport)\Current Bandwidth
112.875s - DEBUG: end of getcounter function
112.875s - DEBUG: SetWLIP end
112.875s - DEBUG: begin of set statistics
112.875s - SetWLStat start
112.875s - Get DOT11Stats stats
112.875s - SetWLStat end
112.875s - DEBUG: end of set statistics
112.891s - DEBUG: SetupStart end
112.891s - FindWiSpy start
112.907s - FindWiSpy return false
112.907s - DEBUG: Get graph menu
112.907s - menuID 40043
112.907s - DEBUG: enter message loop
115.188s - UpdateThread sample start
115.188s - TIMER start
115.188s - DoUpdate
115.188s - SetWLStat start
115.188s - Get DOT11Stats stats
115.188s - SetWLStat end
115.188s - TimerRun start
115.188s - DEBUG: SetAccessPoint entry
115.188s - WLAN802_11App::GetAssociatedAP start
115.188s - WLAN802_11App::GetAssociatedAP end
115.188s - SetAccessPoint: got item count 0
115.188s - GetAPList: GetAPList entry
115.203s - GetAPList: m_dwIOCTL_NDISUIO_SET_OID_VALUE failed - 1167
115.219s - GetAPList: sent m_dwIOCTL_NDISUIO_SET_OID_VALUE
115.219s - 1167 Das Gerät ist nicht angeschlossen.

115.219s - GetAPList: GetAPList exit
115.219s - SetAccessPoint: lock mutex
115.219s - SetAccessPoint: Check AP list
115.219s - SetAccessPoint: release mutex
115.219s - TimerRun end
115.219s - UpdateCounter start
115.235s - UpdateCounter end
115.235s - UpdateWLBasic start
115.235s - WLAN802_11App::GetAssociatedAP start
115.235s - WLAN802_11App::GetAssociatedAP end
115.250s - UpdateWLBasic end
115.250s - CounterRun start
115.250s - CounterRun end
115.250s - TIMER end
115.250s - UpdateThread sample end
117.250s - UpdateThread sample start
117.250s - TIMER start
117.250s - DoUpdate
117.250s - SetWLStat start
117.250s - Get DOT11Stats stats
117.250s - SetWLStat end
117.250s - TimerRun start
117.250s - DEBUG: SetAccessPoint entry
117.250s - WLAN802_11App::GetAssociatedAP start
117.250s - WLAN802_11App::GetAssociatedAP end
117.250s - SetAccessPoint: got item count 0
117.250s - GetAPList: GetAPList entry
117.250s - GetAPList: m_dwIOCTL_NDISUIO_SET_OID_VALUE failed - 1167
117.266s - GetAPList: sent m_dwIOCTL_NDISUIO_SET_OID_VALUE
117.266s - 1167 Das Gerät ist nicht angeschlossen.

117.266s - GetAPList: GetAPList exit
117.266s - SetAccessPoint: lock mutex
117.266s - SetAccessPoint: Check AP list
117.266s - SetAccessPoint: release mutex
117.266s - TimerRun end
117.266s - UpdateCounter start
117.282s - UpdateCounter end
117.282s - UpdateWLBasic start
117.282s - WLAN802_11App::GetAssociatedAP start
117.282s - WLAN802_11App::GetAssociatedAP end
117.297s - UpdateWLBasic end
117.297s - CounterRun start
117.297s - CounterRun end
117.297s - TIMER end
117.297s - UpdateThread sample end
119.297s - UpdateThread sample start
119.297s - TIMER start
119.297s - DoUpdate
119.297s - SetWLStat start
119.297s - Get DOT11Stats stats
119.297s - SetWLStat end
119.297s - TimerRun start
119.297s - DEBUG: SetAccessPoint entry
119.297s - WLAN802_11App::GetAssociatedAP start
119.297s - WLAN802_11App::GetAssociatedAP end
119.297s - SetAccessPoint: got item count 0
119.297s - GetAPList: GetAPList entry
119.297s - GetAPList: m_dwIOCTL_NDISUIO_SET_OID_VALUE failed - 1167
119.313s - GetAPList: sent m_dwIOCTL_NDISUIO_SET_OID_VALUE
119.313s - 1167 Das Gerät ist nicht angeschlossen.

119.313s - GetAPList: GetAPList exit
119.313s - SetAccessPoint: lock mutex
119.313s - SetAccessPoint: Check AP list
119.313s - SetAccessPoint: release mutex
119.313s - TimerRun end
119.313s - UpdateCounter start
119.328s - UpdateCounter end
119.328s - UpdateWLBasic start
119.328s - WLAN802_11App::GetAssociatedAP start
119.328s - WLAN802_11App::GetAssociatedAP end
119.344s - UpdateWLBasic end
119.344s - CounterRun start
119.344s - CounterRun end
119.344s - TIMER end
119.344s - UpdateThread sample end
121.344s - UpdateThread sample start
121.344s - TIMER start
121.344s - DoUpdate
121.344s - SetWLStat start
121.344s - Get DOT11Stats stats
121.344s - SetWLStat end
121.344s - TimerRun start
121.344s - DEBUG: SetAccessPoint entry
121.344s - WLAN802_11App::GetAssociatedAP start
121.360s - WLAN802_11App::GetAssociatedAP end
121.360s - SetAccessPoint: got item count 0
121.360s - GetAPList: GetAPList entry
121.360s - GetAPList: m_dwIOCTL_NDISUIO_SET_OID_VALUE failed - 1167
121.375s - GetAPList: sent m_dwIOCTL_NDISUIO_SET_OID_VALUE
121.375s - 1167 Das Gerät ist nicht angeschlossen.

121.375s - GetAPList: GetAPList exit
121.375s - SetAccessPoint: lock mutex
121.375s - SetAccessPoint: Check AP list
121.375s - SetAccessPoint: release mutex
121.375s - TimerRun end
121.375s - UpdateCounter start
121.391s - UpdateCounter end
121.391s - UpdateWLBasic start
121.391s - WLAN802_11App::GetAssociatedAP start
121.391s - WLAN802_11App::GetAssociatedAP end
121.407s - UpdateWLBasic end
121.407s - CounterRun start
121.407s - CounterRun end
121.407s - TIMER end
121.407s - UpdateThread sample end
123.407s - UpdateThread sample start
123.407s - TIMER start
123.407s - DoUpdate
123.407s - SetWLStat start
123.407s - Get DOT11Stats stats
123.407s - SetWLStat end
123.407s - TimerRun start
123.407s - DEBUG: SetAccessPoint entry
123.407s - WLAN802_11App::GetAssociatedAP start
123.407s - WLAN802_11App::GetAssociatedAP end
123.407s - SetAccessPoint: got item count 0
123.407s - GetAPList: GetAPList entry
123.407s - GetAPList: m_dwIOCTL_NDISUIO_SET_OID_VALUE failed - 1167
123.422s - GetAPList: sent m_dwIOCTL_NDISUIO_SET_OID_VALUE
123.422s - 1167 Das Gerät ist nicht angeschlossen.

123.422s - GetAPList: GetAPList exit
123.422s - SetAccessPoint: lock mutex
123.422s - SetAccessPoint: Check AP list
123.422s - SetAccessPoint: release mutex
123.422s - TimerRun end
123.422s - UpdateCounter start
123.438s - UpdateCounter end
123.438s - UpdateWLBasic start
123.438s - WLAN802_11App::GetAssociatedAP start
123.438s - WLAN802_11App::GetAssociatedAP end
123.453s - UpdateWLBasic end
123.453s - CounterRun start
123.453s - CounterRun end
123.453s - TIMER end
123.453s - UpdateThread sample end
125.453s - UpdateThread sample start
125.453s - TIMER start
125.453s - DoUpdate
125.453s - SetWLStat start
125.453s - Get DOT11Stats stats
125.453s - SetWLStat end
125.453s - TimerRun start
125.453s - DEBUG: SetAccessPoint entry
125.453s - WLAN802_11App::GetAssociatedAP start
125.453s - WLAN802_11App::GetAssociatedAP end
125.453s - SetAccessPoint: got item count 0
125.453s - GetAPList: GetAPList entry
125.453s - GetAPList: m_dwIOCTL_NDISUIO_SET_OID_VALUE failed - 1167
125.469s - GetAPList: sent m_dwIOCTL_NDISUIO_SET_OID_VALUE
125.469s - 1167 Das Gerät ist nicht angeschlossen.

125.469s - GetAPList: GetAPList exit
125.469s - SetAccessPoint: lock mutex
125.469s - SetAccessPoint: Check AP list
125.469s - SetAccessPoint: release mutex
125.469s - TimerRun end
125.469s - UpdateCounter start
125.485s - UpdateCounter end
125.485s - UpdateWLBasic start
125.485s - WLAN802_11App::GetAssociatedAP start
125.485s - WLAN802_11App::GetAssociatedAP end
125.485s - UpdateWLBasic end
125.500s - CounterRun start
125.500s - CounterRun end
125.500s - TIMER end
125.500s - UpdateThread sample end
127.500s - UpdateThread sample start
127.500s - TIMER start
127.500s - DoUpdate
127.500s - SetWLStat start
127.500s - Get DOT11Stats stats
127.500s - SetWLStat end
127.500s - TimerRun start
127.500s - DEBUG: SetAccessPoint entry
127.500s - WLAN802_11App::GetAssociatedAP start
127.500s - WLAN802_11App::GetAssociatedAP end
127.500s - SetAccessPoint: got item count 0
127.500s - GetAPList: GetAPList entry
127.500s - GetAPList: m_dwIOCTL_NDISUIO_SET_OID_VALUE failed - 1167
127.516s - GetAPList: sent m_dwIOCTL_NDISUIO_SET_OID_VALUE
127.516s - 1167 Das Gerät ist nicht angeschlossen.

127.516s - GetAPList: GetAPList exit
127.516s - SetAccessPoint: lock mutex
127.516s - SetAccessPoint: Check AP list
127.516s - SetAccessPoint: release mutex
127.516s - TimerRun end
127.516s - UpdateCounter start
127.532s - UpdateCounter end
127.532s - UpdateWLBasic start
127.532s - WLAN802_11App::GetAssociatedAP start
127.532s - WLAN802_11App::GetAssociatedAP end
127.547s - UpdateWLBasic end
127.547s - CounterRun start
127.547s - CounterRun end
127.547s - TIMER end
127.547s - UpdateThread sample end
127.953s - WM_CLOSE start
127.953s - WM_DESTROY start
127.953s - Finalize start
127.953s - Save columns
127.953s - 100 - 127.953s - 125 - 127.953s - 75 - 127.953s - 75 - 127.953s - 75 - 127.953s - 100 - 127.953s - 100 - 127.953s - 100 - 127.969s - 100 - 127.969s - 100 - 127.969s - 100 - 127.969s - 100 - 127.969s - 100 - 127.969s - 100 - 127.969s - 100 - 127.969s - 100 - 127.985s - Save window pos
127.985s - Save config
128.547s - UpdateThread sample start
128.547s - TIMER start
128.547s - DoUpdate
128.547s - UpdateThread finish
128.610s - Thread finished
128.672s - FreeLibrary
128.672s - Cleanup name strings
128.672s - Close wifi handles
128.672s - Close Wlan handle
128.672s - Close event handle
128.672s - Free Library
128.672s - Restore Services
128.688s - Finalize end

[Tim (PassMark)]

In order for WirelessMon to have access to the network card the Wireless Zero Configuration service must be disabled. You should still be able to connect to networks via WirelessMon by double clicking them in the summary list or the connect button on the toolbar.

The exception being if you are using WPA2 or enterprise encryption, as this requires extra authentication steps that Wirelessmon cannot perform. If the manufacturer of the network card provides a connection/management utility this can usually be used to connect to such an access point while WirlessMon is running.

However, you don't have to be connected to an access point to see the signal strength as it will be listed on the summary tab along with the other available networks.

[WernerSchwarz]

Hi Tim,

thank you for your reply.

We tried to switch off the ZeroConfiguration-Service. The WirelessMon ist starting then, however, no WLAN-Accesspoints are displayed, so a connection can not be established.

The WLAN-Card we are using is a summit SDC-PC10G-card using the latest driver provided by the manufacturer.

Is there anything else we can configure or chang to get WirelessMon running in this scenario?

Kind regards

Werner

[Tim (PassMark)]

There are several errors logged above though they appear to be related to not being able to gain access the network card on start up, the above log appears to have been created after the WZC service was stopped, is this correct?

Are you able to use the network card through the windows network connection dialog and system tray notification or do you have to use a client utility provided by Summit?