Computer is a Dell XPS purchased in August, with Vista 32 bit. My son had repeated reboots while using it, but only after hours of use.
I purchased Burnin Test to simplify the testing, as we have been working with Dell support for about 2 months trying to fix the problem.
I am running now with logs enabled.
After a reboot, Vista reports that there was a problem, and the advanced information implicates the HD system. However if I pull the sound card, the system appears to be stable.
So far dell has replaced the sound card x 3, the video card, the memory and the motherboard.
The tests I am running are the CPU, disk, 2D and 3D display, and sound card - running simultaneously. I am not able to test the ram with the other above or I get a memory allocation error, as noted other places on the forum. I am running the latest version of Burnin, not the new beta.
If I believe Burnin test, then replacing the motherboard and sound card today did not fix the problem. The HD and cable are about all that is left to replace.
Any suggestions?
Thanks,
Ross
I purchased Burnin Test to simplify the testing, as we have been working with Dell support for about 2 months trying to fix the problem.
I am running now with logs enabled.
After a reboot, Vista reports that there was a problem, and the advanced information implicates the HD system. However if I pull the sound card, the system appears to be stable.
So far dell has replaced the sound card x 3, the video card, the memory and the motherboard.
The tests I am running are the CPU, disk, 2D and 3D display, and sound card - running simultaneously. I am not able to test the ram with the other above or I get a memory allocation error, as noted other places on the forum. I am running the latest version of Burnin, not the new beta.
If I believe Burnin test, then replacing the motherboard and sound card today did not fix the problem. The HD and cable are about all that is left to replace.
Any suggestions?
Thanks,
Ross
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