No operations reported in timeout period

[Jacket]

Phenomenon:

The programme warned "No operations reported in timeout period" when the mainboard running the Burn-in V6.0 after 18 hours.


Test Time : 24hrs

Test environment :
Windows XP Professional SP2
normal temperature
Error info：
"No operations reported in timeoout period"

Error log :
LOG NOTE: 2011-03-22 16:54:01, 2D Graphics, Blt: CSurf 01862EF8, Surface # 16 [(17,40) (0,0)]
LOG NOTE: 2011-03-22 16:54:01, 2D Graphics, DisplayFrame (4) returned Error Code: 0x88760096
LOG NOTE: 2011-03-22 16:54:01, 2D Graphics, Display Frame: Surface # 16, Texture shunt 0
LOG NOTE: 2011-03-22 16:54:01, 2D Graphics, Write (32): CSurf 0x01862EF8, lpSurf 0x0B5A0000, type 0 [H:256, W:256, P:1024]

Please give me some suggestion for below error issue , what debug action should I do ？
I look forward to your email. THANKS!

Best regard!

[Ian (PassMark)]

The "No operations reported in timeoout period" means that the test that reports the error has not performed any test operations in at least the last 8 minutes. While your post does not explictly show which test reported the error, I will assume it is the 2D video memory test (based on your log entries).

The "No operations" error can occur when the device driver blocks (hangs) on a call from BurnInTest. This can be a Device driver, DirectX or hardware error.

The specific error in your post, 0x88760096, is "Rectangle provided was invalid" (DDERR_INVALIDRECT MAKE_DDHRESULT). I have not seen this error before.

I would first check you have the latest Graphcis card device drivers.

If this does not resolve the problem:
- If you create a Level 2 trace file with the latest version of BurnInTest, V6.0.1028 and email us the *.trace files we can look further.
- In your email, can you please also describe yoru graphics setup and also does the problem occur if you select to test only the local video memory (Prefences->2D) and only run teh 2D Video memory test?

Our email address is shown here:
http://www.passmark.com/support/index.htm

Thanks.
Ian