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Burnin7.0 1004 have BSOD in XP

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  • Burnin7.0 1004 have BSOD in XP

    Does Burnin7.0 support the Intell MONTEVINA platform(GL40 + ICH9M).

    I run the BurnIn7.0 have the below BSOD,but run the burnin6.0 1030 do not BSOD.
    please help to check that.
    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.

    The problem seems to be caused by the following file: dxgmms1.sys
    IRQL_NOT_LESS_OR_EQUAL
    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.

    Technical Information:
    *** STOP: 0x0000000a (0xcccccccc, 0x00000002, 0x00000001, 0x82ac9a23)
    *** dxgmms1.sys - Address 0x8bf002a7 base at 0x8bee9000 DateStamp 0x4ce78fb7

  • #2
    It would seem that BurnInTest 7.0 is exercising a function that BurnInTest 6.0 is not.

    dxgmms1.sys is a Microsft DirectX driver for "DirectX Graphics MMS".

    Stop: 0x0000000a: This Stop error message usually occurs during installation when there was an attempt in kernel mode to touch pageable memory at too high a process internal request level (IRQL). Typically, this error occurs when a driver uses an incorrect memory address. Other possible causes of this error include an incompatible device driver, a general hardware problem, or incompatible software.

    Please see:
    http://support.microsoft.com/kb/314063

    http://answers.microsoft.com/en-us/w...3-40f01942fb9d

    So it looks like a bug in the Microsoft driver. I would try updating your graphics card device driver from the manufacturer, changing your graphics card hardware, changing your memory (in case you have some bad memory) and updating DirectX.

    If none of this help, you can zip the memory dump for the BSOD and email it to us and we can see what additional information it contains. The memory dmp should be here:
    C:\Windows\Minidump

    Our email address is here:
    http://www.passmark.com/about/contact_us.htm

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