Sound : No operations reported in timeout period

[Jim.Hsu]

Platform: Intel Apollo Lake

OS: Windows 10 RS5
Burn in version: v8.1 Pro 1025

Every cycle:12hrs
CPU loading always 100%.
Please our setting refer following as link. Default setting if the doc doesn't mention.
https://drive.google.com/open?id=1uj...MW0iEsOYyc-Ftj

Error as below:
Sound, No operations reported in timeout period
We test total four systems. All systems can copy the issue.
And burn in test able to continue.
Do you have any suggestion?

The test result is following as:


The warning message is following as:




Thank you very much.

[David (PassMark)]

My guess would be that the sound card device driver crashed. There has been a long history of bugs and memory leaks in the common sound card device drivers.

[Jim.Hsu]

Dear David,
So you think that is common problem on sound card device driver right?
But the same sound card device driver on another case is pass.

I don't understand about memory leaks. Do you mean that the mother board of memory leaks? What situation will happen?

Thanks.

[Jim.Hsu]

Dear David,

I see the BurnInTest User Guide8.1

1. From the "Optimize the load" section, System of test does not need to test all items at the same time.
Some care should be taken to ensure that important tests are not starved of the CPU and run too slowly.

2. If you suspect a problem with a particular device, (e.g. the RAM), leave the other tests turned off and
just run this particular test at 100%.

So I can turn off RAM and other test items to ensure that important tests will not cause memory leaks or starving of the CPU, right?

Thanks

[David (PassMark)]

Memory leaks are programming bugs. See
https://en.wikipedia.org/wiki/Memory_leak

[Jim.Hsu]

Dear David,
Reference your users_guide_Ed8_1 is following as:




I only run CPU and Sound four days. The result is pass.
So the problem is about CPU of behavior that starved of the CPU and run too slowly, right?

[David (PassMark)]

No I don't think the problem is related to the CPU.
If the sound card test crashes, we think it is bugs and memory leaks in the sound card device driver.

If you search the forums there are dozens of reports of similar issues going back over a decade. Unfortunately everyone sticks their heads in the sand. Rather than reporting the problem to the sound card vendor and getting it fixed, then either ignore it, blame something unrelated or change the test scenario to avoid triggering the driver bug.

We also no longer support V8. Consider upgrading to V9,