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BurnInTest V9.2(1000) RAM test failed

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  • BurnInTest V9.2(1000) RAM test failed

    Hi,

    I've used Burnintest V9.2(1000) and selected 50% loading (CPU, RAM, 2D, 3D, Disk and Sound)

    Test run failed on RAM and error message is "RAM, Memory test failure. Faulty RAM likely."
    error log as below:

    LOG NOTE: 2020-11-27 03:20:34, Status, Main Tests started
    LOG NOTE: 2020-11-27 03:20:34, 3D Graphics, 3D test starting: Duty cycle = 90. Test on primary monitor (0). (x,y) = (560,193). WxH = 800x600.
    LOG NOTE: 2020-11-27 03:20:34, 3D Graphics, Starting DX12 Test
    LOG NOTE: 2020-11-27 03:29:39, Memory (RAM), Process 1, Exception: 0xC0000005 at 0x00000001400015E1
    SERIOUS: 2020-11-27 03:29:39, RAM, Memory test failure. Faulty RAM likely.
    LOG NOTE: 2020-11-27 03:29:39, Memory (RAM), Process 2, Exception: 0xC0000005 at 0x00000001400015E1
    SERIOUS: 2020-11-27 03:29:39, RAM, Memory test failure. Faulty RAM likely.
    LOG NOTE: 2020-11-27 03:29:39, Memory (RAM), Process 3, Exception: 0xC0000005 at 0x0000000140001659
    SERIOUS: 2020-11-27 03:29:39, RAM, Memory test failure. Faulty RAM likely.
    LOG NOTE: 2020-11-27 03:29:40, Memory (RAM), Process 0, Exception: 0xC0000005 at 0x0000000140001659
    SERIOUS: 2020-11-27 03:29:40, RAM, Memory test failure. Faulty RAM likely.

    It's really strange because MemTest86(V8.4) and RMT passed
    What could be the possible for this situation?

    Configuration:
    OS: Win10 Pro
    CPU: Tiger Lake UP3
    RAM: DDR4 3200 Samsung 4G

  • #2
    It sounds like memory test process might be crashing, could you please enable trace logging level 2 in the logging options and send us a copy of the trace log when the error occurs.

    Would also be interesting to know if it happened if you just ran the RAM test by itself.

    Comment


    • #3
      Hi Tim
      Level 2 trace log as attached

      I've tried:
      1.RAM 50%
      2.CPU 50% + RAM 50%
      3.RAM 100%
      4.CPU 100% + RAM 100%
      All of the results are passed but test one time only

      Is there have any opportunity test failed on RAM?
      Attached Files

      Comment

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