Data Verify failure

[Martin Quanta]

Hi Sirs :

I have face a problem with Data Verify failure as following information and try to swap SSD with same fail result.
And the memtest is pass.
Could you give me more debug direciton ?


SERIOUS: 2021-03-25 17:20:17, Disk, C: Data Verify failure
LOG NOTE: 2021-03-25 17:20:17, Disk, File: C:\BurnInTest test files\~bittestC00010, Value Read: 66, Value Expected: 2, Offset in file 1108737522, Ops: 181189738496
LOG NOTE: 2021-03-25 17:20:17, Disk, Disk Error (C: Data Verify failure in Cycle 68 with pattern Random data, random seeking
SERIOUS: 2021-03-25 17:24:05, Disk, D: Data Verify failure
LOG NOTE: 2021-03-25 17:24:05, Disk, File: D:\BurnInTest test files\~bittestD00046, Value Read: 255, Value Expected: 191, Offset in file 2207040914, Ops: 334940340224
LOG NOTE: 2021-03-25 17:24:05, Disk, Disk Error (D: Data Verify failure in Cycle 45 with pattern Sequential data pattern
SERIOUS: 2021-03-25 17:24:11, Disk, C: Data Verify failure
LOG NOTE: 2021-03-25 17:24:11, Disk, File: C:\BurnInTest test files\~bittestC00050, Value Read: 199, Value Expected: 135, Offset in file 64714130, Ops: 299372642304
LOG NOTE: 2021-03-25 17:24:11, Disk, Disk Error (C: Data Verify failure in Cycle 108 with pattern Random data, random seeking
SERIOUS: 2021-03-25 17:24:23, Disk, D: Data Verify failure
LOG NOTE: 2021-03-25 17:24:23, Disk, File: D:\BurnInTest test files\~bittestD00048, Value Read: 97, Value Expected: 33, Offset in file 307093234, Ops: 346613088256
LOG NOTE: 2021-03-25 17:24:23, Disk, Disk Error (D: Data Verify failure in Cycle 47 with pattern Sequential data pattern
INFORMATION: 2021-03-25 17:33:15, Disk, C: Butterfly seeking skipped for this disk (SSD/NVMe)
SERIOUS: 2021-03-25 17:34:24, Disk, C: Data Verify failure
LOG NOTE: 2021-03-25 17:34:24, Disk, File: C:\BurnInTest test files\~bittestC00012, Value Read: 2867505834, Value Expected: 2863311530, Offset in file 376247536, Ops: 584249769984
LOG NOTE: 2021-03-25 17:34:24, Disk, Disk Error (C: Data Verify failure in Cycle 188 with pattern Binary data pattern 1 (1010)
SERIOUS: 2021-03-25 17:37:44, Disk, D: Data Verify failure
LOG NOTE: 2021-03-25 17:37:44, Disk, File: D:\BurnInTest test files\~bittestD00005, Value Read: 242, Value Expected: 178, Offset in file 1159444978, Ops: 689891704832
LOG NOTE: 2021-03-25 17:37:44, Disk, Disk Error (D: Data Verify failure in Cycle 94 with pattern Random data, random seeking
SERIOUS: 2021-03-25 17:38:21, Disk, D: Data Verify failure
LOG NOTE: 2021-03-25 17:38:21, Disk, File: D:\BurnInTest test files\~bittestD00007, Value Read: 82, Value Expected: 18, Offset in file 3304478098, Ops: 704743735296
LOG NOTE: 2021-03-25 17:38:21, Disk, Disk Error (D: Data Verify failure in Cycle 96 with pattern Random data, random seeking
SERIOUS: 2021-03-25 17:39:24, Disk, D: Data Verify failure
LOG NOTE: 2021-03-25 17:39:24, Disk, File: D:\BurnInTest test files\~bittestD00011, Value Read: 223, Value Expected: 159, Offset in file 704218866, Ops: 732149317632
LOG NOTE: 2021-03-25 17:39:24, Disk, Disk Error (D: Data Verify failure in Cycle 100 with pattern Random data, random seeking
SERIOUS: 2021-03-25 17:42:09, Disk, D: Data Verify failure
LOG NOTE: 2021-03-25 17:42:09, Disk, File: D:\BurnInTest test files\~bittestD00022, Value Read: 210, Value Expected: 146, Offset in file 266421394, Ops: 813518815232
LOG NOTE: 2021-03-25 17:42:09, Disk, Disk Error (D: Data Verify failure in Cycle 111 with pattern Random data, random seeking
SERIOUS: 2021-03-25 17:47:45, Disk, D: Data Verify failure
LOG NOTE: 2021-03-25 17:47:45, Disk, File: D:\BurnInTest test files\~bittestD00009, Value Read: 228, Value Expected: 164, Offset 236135106, Ops: 983702700032
LOG NOTE: 2021-03-25 17:47:45, Disk, D:\BurnInTest test files\~bittestD00009, Block# 56 (size 4194304), index 1254082, File# 9, Start File# 1, Blocks/file 873, Filesize 3661627392
LOG NOTE: 2021-03-25 17:47:45, Disk, Disk Error (D: Data Verify failure in Cycle 133 with pattern Random data, random seeking
SERIOUS: 2021-03-25 17:49:36, Disk, D: Data Verify failure
LOG NOTE: 2021-03-25 17:49:36, Disk, File: D:\BurnInTest test files\~bittestD00051, Value Read: 207, Value Expected: 143, Offset in file 1670787986, Ops: 1035783372800
LOG NOTE: 2021-03-25 17:49:36, Disk, Disk Error (D: Data Verify failure in Cycle 140 with pattern Random data, random seeking
SERIOUS: 2021-03-25 17:51:08, Disk, D: Data Verify failure
LOG NOTE: 2021-03-25 17:51:08, Disk, File: D:\BurnInTest test files\~bittestD00057, Value Read: 114, Value Expected: 50, Offset in file 770474642, Ops: 1078930178048
LOG NOTE: 2021-03-25 17:51:08, Disk, Disk Error (D: Data Verify failure in Cycle 146 with pattern Random data, random seeking
SERIOUS: 2021-03-25 17:51:29, Disk, C: Data Verify failure
LOG NOTE: 2021-03-25 17:51:29, Disk, File: C:\BurnInTest test files\~bittestC00008, Value Read: 241, Value Expected: 177, Offset in file 1144674290, Ops: 1180788850688
LOG NOTE: 2021-03-25 17:51:29, Disk, Disk Error (C: Data Verify failure in Cycle 420 with pattern Random data pattern
SERIOUS: 2021-03-25 17:51:37, Disk, D: Data Verify failure
LOG NOTE: 2021-03-25 17:51:37, Disk, File: D:\BurnInTest test files\~bittestD00059, Value Read: 252, Value Expected: 188, Offset in file 1547052786, Ops: 1090921693184
LOG NOTE: 2021-03-25 17:51:37, Disk, Disk Error (D: Data Verify failure in Cycle 148 with pattern Random data, random seeking
SERIOUS: 2021-03-25 17:51:50, Disk, C: Data Verify failure
LOG NOTE: 2021-03-25 17:51:50, Disk, File: C:\BurnInTest test files\~bittestC00014, Value Read: 85, Value Expected: 21, Offset in file 855567090, Ops: 1196156780544
LOG NOTE: 2021-03-25 17:51:50, Disk, Disk Error (C: Data Verify failure in Cycle 426 with pattern Random data pattern
SERIOUS: 2021-03-25 17:51:57, Disk, D: Data Verify failure
LOG NOTE: 2021-03-25 17:51:57, Disk, File: D:\BurnInTest test files\~bittestD00061, Value Read: 123, Value Expected: 59, Offset in file 1256140018, Ops: 1104431546368
LOG NOTE: 2021-03-25 17:51:57, Disk, Disk Error (D: Data Verify failure in Cycle 150 with pattern Random data, random seeking
SERIOUS: 2021-03-25 17:55:50, Disk, C: Data Verify failure
LOG NOTE: 2021-03-25 17:55:50, Disk, File: C:\BurnInTest test files\~bittestC00056, Value Read: 96, Value Expected: 32, Offset in file 868834194, Ops: 1303996530688
LOG NOTE: 2021-03-25 17:55:50, Disk, Disk Error (C: Data Verify failure in Cycle 468 with pattern Random data pattern
SERIOUS: 2021-03-25 17:56:53, Disk, C: Data Verify failure
LOG NOTE: 2021-03-25 17:56:53, Disk, File: C:\BurnInTest test files\~bittestC00007, Value Read: 0x55AA55AA55EA55AA, Value Expected: 0x55AA55AA55AA55AA, Offset in file 982762056, Ops: 1329711808512
LOG NOTE: 2021-03-25 17:56:53, Disk, Disk Error (C: Data Verify failure in Cycle 478 with pattern User defined pattern
SERIOUS: 2021-03-25 18:06:06, Disk, C: Data Verify failure
LOG NOTE: 2021-03-25 18:06:06, Disk, File: C:\BurnInTest test files\~bittestC00043, Value Read: 111, Value Expected: 47, Offset in file 1228399090, Ops: 1574071959552
LOG NOTE: 2021-03-25 18:06:06, Disk, Disk Error (C: Data Verify failure in Cycle 573 with pattern Sequential data pattern



**************
RESULT SUMMARY
**************
Test Start time: Thu Mar 25 17:15:09 2021
Test Stop time: Fri Mar 26 01:15:17 2021
Test Duration: 008h 00m 08s
Battery 1:
Unique ID: 191SUNWODAHB5781P1EEW-31T Manufacturer: SUNWODA [Serial number: 191]
Designed capacity: 59425 mWh Capacity: 58535 mWh Voltage: 13154mV Charge Rate: 0mW Status: A/C Powered

Test Name Cycles Operations Result Errors Last Error
CPU 1823 150 Trillion PASS 0 No errors
GPGPU 917 714 Trillion PASS 0 No errors
Memory (RAM) 379 7.339 Trillion PASS 0 No errors
2D Graphics 7255 1.944 Million PASS 0 No errors
3D Graphics 41 1.238 Million PASS 0 No errors
Temperature - - PASS 0 No errors
Sound 141 471 Million PASS 0 No errors
Video Playback 648 8294 PASS 0 No errors
Webcam 0 17.510 Million PASS 0 No errors
Battery 1 1 PASS 0 No errors
Microphone 1 1 PASS 0 No errors
Disk (C: 5019 13.737 Trillion FAIL 276 Data Verify failure
Disk (D: 1883 14.400 Trillion FAIL 214 Data Verify failure
Network 1 435 17.429 Million PASS 0 No errors
TEST RUN FAILED

*******************************************
SERIOUS ERROR SUMMARY FOR THE LAST TEST RUN
*******************************************
SERIOUS: 2021-03-25 17:20:17, Disk, SERIOUS: Data Verify failure (x 490)

[Simon (PassMark)]

What version of BurnInTest are you using?

What is the make/model of the SSDs you are using?

It looks like its consistently the 2nd bit of the byte that is not being read/write correctly, so its indicative of a possible hardware failure. (or a design flaw if you have multiple drives like this)

For detailed logs: Go to Configuration > Test Preferences > Logging tab and tick 'Turn Automatic Logging On', and set 'Trace File Detail' to 'Activity Trace 2(Text)'

[Martin Quanta]

Hi Simon :

I use BurnInTest V8.1 Pro 1025 (64-bit) in the first time, but now changing to BurnInTest V9.2
Could you help me to check again with attachments (password is 123) again?

[Simon (PassMark)]

Could you try and run BIT in debug mode (instructions on how to here: https://www.passmark.com/support/bitdebug.php), run just the disk test, and send us the log files?

[Martin Quanta]

Hi Simon :

please kindly check attachment

[Simon (PassMark)]

There should be more trace files - could you send these to us as your attached trace file only shows the first 10minutes of the test. The other .trace files have timestamps on them.

Also, could you try to run just the disk test? And try just the disk test on the latest version of BIT (9.2 build 1006)