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  • Data Verify failure

    Hi Sirs :

    I have face a problem with Data Verify failure as following information and try to swap SSD with same fail result.
    And the memtest is pass.
    Could you give me more debug direciton ?


    SERIOUS: 2021-03-25 17:20:17, Disk, C: Data Verify failure
    LOG NOTE: 2021-03-25 17:20:17, Disk, File: C:\BurnInTest test files\~bittestC00010, Value Read: 66, Value Expected: 2, Offset in file 1108737522, Ops: 181189738496
    LOG NOTE: 2021-03-25 17:20:17, Disk, Disk Error (C: Data Verify failure in Cycle 68 with pattern Random data, random seeking
    SERIOUS: 2021-03-25 17:24:05, Disk, D: Data Verify failure
    LOG NOTE: 2021-03-25 17:24:05, Disk, File: D:\BurnInTest test files\~bittestD00046, Value Read: 255, Value Expected: 191, Offset in file 2207040914, Ops: 334940340224
    LOG NOTE: 2021-03-25 17:24:05, Disk, Disk Error (D: Data Verify failure in Cycle 45 with pattern Sequential data pattern
    SERIOUS: 2021-03-25 17:24:11, Disk, C: Data Verify failure
    LOG NOTE: 2021-03-25 17:24:11, Disk, File: C:\BurnInTest test files\~bittestC00050, Value Read: 199, Value Expected: 135, Offset in file 64714130, Ops: 299372642304
    LOG NOTE: 2021-03-25 17:24:11, Disk, Disk Error (C: Data Verify failure in Cycle 108 with pattern Random data, random seeking
    SERIOUS: 2021-03-25 17:24:23, Disk, D: Data Verify failure
    LOG NOTE: 2021-03-25 17:24:23, Disk, File: D:\BurnInTest test files\~bittestD00048, Value Read: 97, Value Expected: 33, Offset in file 307093234, Ops: 346613088256
    LOG NOTE: 2021-03-25 17:24:23, Disk, Disk Error (D: Data Verify failure in Cycle 47 with pattern Sequential data pattern
    INFORMATION: 2021-03-25 17:33:15, Disk, C: Butterfly seeking skipped for this disk (SSD/NVMe)
    SERIOUS: 2021-03-25 17:34:24, Disk, C: Data Verify failure
    LOG NOTE: 2021-03-25 17:34:24, Disk, File: C:\BurnInTest test files\~bittestC00012, Value Read: 2867505834, Value Expected: 2863311530, Offset in file 376247536, Ops: 584249769984
    LOG NOTE: 2021-03-25 17:34:24, Disk, Disk Error (C: Data Verify failure in Cycle 188 with pattern Binary data pattern 1 (1010)
    SERIOUS: 2021-03-25 17:37:44, Disk, D: Data Verify failure
    LOG NOTE: 2021-03-25 17:37:44, Disk, File: D:\BurnInTest test files\~bittestD00005, Value Read: 242, Value Expected: 178, Offset in file 1159444978, Ops: 689891704832
    LOG NOTE: 2021-03-25 17:37:44, Disk, Disk Error (D: Data Verify failure in Cycle 94 with pattern Random data, random seeking
    SERIOUS: 2021-03-25 17:38:21, Disk, D: Data Verify failure
    LOG NOTE: 2021-03-25 17:38:21, Disk, File: D:\BurnInTest test files\~bittestD00007, Value Read: 82, Value Expected: 18, Offset in file 3304478098, Ops: 704743735296
    LOG NOTE: 2021-03-25 17:38:21, Disk, Disk Error (D: Data Verify failure in Cycle 96 with pattern Random data, random seeking
    SERIOUS: 2021-03-25 17:39:24, Disk, D: Data Verify failure
    LOG NOTE: 2021-03-25 17:39:24, Disk, File: D:\BurnInTest test files\~bittestD00011, Value Read: 223, Value Expected: 159, Offset in file 704218866, Ops: 732149317632
    LOG NOTE: 2021-03-25 17:39:24, Disk, Disk Error (D: Data Verify failure in Cycle 100 with pattern Random data, random seeking
    SERIOUS: 2021-03-25 17:42:09, Disk, D: Data Verify failure
    LOG NOTE: 2021-03-25 17:42:09, Disk, File: D:\BurnInTest test files\~bittestD00022, Value Read: 210, Value Expected: 146, Offset in file 266421394, Ops: 813518815232
    LOG NOTE: 2021-03-25 17:42:09, Disk, Disk Error (D: Data Verify failure in Cycle 111 with pattern Random data, random seeking
    SERIOUS: 2021-03-25 17:47:45, Disk, D: Data Verify failure
    LOG NOTE: 2021-03-25 17:47:45, Disk, File: D:\BurnInTest test files\~bittestD00009, Value Read: 228, Value Expected: 164, Offset 236135106, Ops: 983702700032
    LOG NOTE: 2021-03-25 17:47:45, Disk, D:\BurnInTest test files\~bittestD00009, Block# 56 (size 4194304), index 1254082, File# 9, Start File# 1, Blocks/file 873, Filesize 3661627392
    LOG NOTE: 2021-03-25 17:47:45, Disk, Disk Error (D: Data Verify failure in Cycle 133 with pattern Random data, random seeking
    SERIOUS: 2021-03-25 17:49:36, Disk, D: Data Verify failure
    LOG NOTE: 2021-03-25 17:49:36, Disk, File: D:\BurnInTest test files\~bittestD00051, Value Read: 207, Value Expected: 143, Offset in file 1670787986, Ops: 1035783372800
    LOG NOTE: 2021-03-25 17:49:36, Disk, Disk Error (D: Data Verify failure in Cycle 140 with pattern Random data, random seeking
    SERIOUS: 2021-03-25 17:51:08, Disk, D: Data Verify failure
    LOG NOTE: 2021-03-25 17:51:08, Disk, File: D:\BurnInTest test files\~bittestD00057, Value Read: 114, Value Expected: 50, Offset in file 770474642, Ops: 1078930178048
    LOG NOTE: 2021-03-25 17:51:08, Disk, Disk Error (D: Data Verify failure in Cycle 146 with pattern Random data, random seeking
    SERIOUS: 2021-03-25 17:51:29, Disk, C: Data Verify failure
    LOG NOTE: 2021-03-25 17:51:29, Disk, File: C:\BurnInTest test files\~bittestC00008, Value Read: 241, Value Expected: 177, Offset in file 1144674290, Ops: 1180788850688
    LOG NOTE: 2021-03-25 17:51:29, Disk, Disk Error (C: Data Verify failure in Cycle 420 with pattern Random data pattern
    SERIOUS: 2021-03-25 17:51:37, Disk, D: Data Verify failure
    LOG NOTE: 2021-03-25 17:51:37, Disk, File: D:\BurnInTest test files\~bittestD00059, Value Read: 252, Value Expected: 188, Offset in file 1547052786, Ops: 1090921693184
    LOG NOTE: 2021-03-25 17:51:37, Disk, Disk Error (D: Data Verify failure in Cycle 148 with pattern Random data, random seeking
    SERIOUS: 2021-03-25 17:51:50, Disk, C: Data Verify failure
    LOG NOTE: 2021-03-25 17:51:50, Disk, File: C:\BurnInTest test files\~bittestC00014, Value Read: 85, Value Expected: 21, Offset in file 855567090, Ops: 1196156780544
    LOG NOTE: 2021-03-25 17:51:50, Disk, Disk Error (C: Data Verify failure in Cycle 426 with pattern Random data pattern
    SERIOUS: 2021-03-25 17:51:57, Disk, D: Data Verify failure
    LOG NOTE: 2021-03-25 17:51:57, Disk, File: D:\BurnInTest test files\~bittestD00061, Value Read: 123, Value Expected: 59, Offset in file 1256140018, Ops: 1104431546368
    LOG NOTE: 2021-03-25 17:51:57, Disk, Disk Error (D: Data Verify failure in Cycle 150 with pattern Random data, random seeking
    SERIOUS: 2021-03-25 17:55:50, Disk, C: Data Verify failure
    LOG NOTE: 2021-03-25 17:55:50, Disk, File: C:\BurnInTest test files\~bittestC00056, Value Read: 96, Value Expected: 32, Offset in file 868834194, Ops: 1303996530688
    LOG NOTE: 2021-03-25 17:55:50, Disk, Disk Error (C: Data Verify failure in Cycle 468 with pattern Random data pattern
    SERIOUS: 2021-03-25 17:56:53, Disk, C: Data Verify failure
    LOG NOTE: 2021-03-25 17:56:53, Disk, File: C:\BurnInTest test files\~bittestC00007, Value Read: 0x55AA55AA55EA55AA, Value Expected: 0x55AA55AA55AA55AA, Offset in file 982762056, Ops: 1329711808512
    LOG NOTE: 2021-03-25 17:56:53, Disk, Disk Error (C: Data Verify failure in Cycle 478 with pattern User defined pattern
    SERIOUS: 2021-03-25 18:06:06, Disk, C: Data Verify failure
    LOG NOTE: 2021-03-25 18:06:06, Disk, File: C:\BurnInTest test files\~bittestC00043, Value Read: 111, Value Expected: 47, Offset in file 1228399090, Ops: 1574071959552
    LOG NOTE: 2021-03-25 18:06:06, Disk, Disk Error (C: Data Verify failure in Cycle 573 with pattern Sequential data pattern



    **************
    RESULT SUMMARY
    **************
    Test Start time: Thu Mar 25 17:15:09 2021
    Test Stop time: Fri Mar 26 01:15:17 2021
    Test Duration: 008h 00m 08s
    Battery 1:
    Unique ID: 191SUNWODAHB5781P1EEW-31T Manufacturer: SUNWODA [Serial number: 191]
    Designed capacity: 59425 mWh Capacity: 58535 mWh Voltage: 13154mV Charge Rate: 0mW Status: A/C Powered

    Test Name Cycles Operations Result Errors Last Error
    CPU 1823 150 Trillion PASS 0 No errors
    GPGPU 917 714 Trillion PASS 0 No errors
    Memory (RAM) 379 7.339 Trillion PASS 0 No errors
    2D Graphics 7255 1.944 Million PASS 0 No errors
    3D Graphics 41 1.238 Million PASS 0 No errors
    Temperature - - PASS 0 No errors
    Sound 141 471 Million PASS 0 No errors
    Video Playback 648 8294 PASS 0 No errors
    Webcam 0 17.510 Million PASS 0 No errors
    Battery 1 1 PASS 0 No errors
    Microphone 1 1 PASS 0 No errors
    Disk (C: 5019 13.737 Trillion FAIL 276 Data Verify failure
    Disk (D: 1883 14.400 Trillion FAIL 214 Data Verify failure
    Network 1 435 17.429 Million PASS 0 No errors
    TEST RUN FAILED

    *******************************************
    SERIOUS ERROR SUMMARY FOR THE LAST TEST RUN
    *******************************************
    SERIOUS: 2021-03-25 17:20:17, Disk, SERIOUS: Data Verify failure (x 490)

  • #2
    What version of BurnInTest are you using?

    What is the make/model of the SSDs you are using?

    It looks like its consistently the 2nd bit of the byte that is not being read/write correctly, so its indicative of a possible hardware failure. (or a design flaw if you have multiple drives like this)

    For detailed logs: Go to Configuration > Test Preferences > Logging tab and tick 'Turn Automatic Logging On', and set 'Trace File Detail' to 'Activity Trace 2(Text)'

    Comment


    • #3
      Hi Simon :

      I use BurnInTest V8.1 Pro 1025 (64-bit) in the first time, but now changing to BurnInTest V9.2
      Could you help me to check again with attachments (password is 123) again?
      Attached Files

      Comment


      • #4
        Could you try and run BIT in debug mode (instructions on how to here: https://www.passmark.com/support/bitdebug.php), run just the disk test, and send us the log files?

        Comment


        • #5
          Hi Simon :

          please kindly check attachment
          Attached Files

          Comment


          • #6
            There should be more trace files - could you send these to us as your attached trace file only shows the first 10minutes of the test. The other .trace files have timestamps on them.

            Also, could you try to run just the disk test? And try just the disk test on the latest version of BIT (9.2 build 1006)

            Comment

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