Software Exception Encountered Error on ADL-P

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  • zhijuancai
    Newbie
    • Dec 2021
    • 1

    #1

    Software Exception Encountered Error on ADL-P

    Hi Guys,
    I am using Burin Test 9.2 to test my laptop, it keeps showing this "Software Exception Encountered" error, does anyone know what happens here?
    OS: 19042.1288
    RAM: DDR4 8GB
    CPU: ADL-P (core 2+4)

    Best Regards,
    Zhijuan Cai
    2021/12/20
  • Simon (PassMark)
    Administrator
    • Apr 2021
    • 317

    #2
    Can you try running BurnInTest v10 and see if you are still getting the software exception error? As we do not support v9.2 anymore.

    If you are still getting the error, send us the debug log / dump file.

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