Burn in test FAIL 3D Graphics, No operations reported in timeout period

[Stanley Shen]

Burn in test fail

3D Graphics, No operations reported in timeout period
could you help us to find root cause?

System Summary:
Windows 11 Professional Edition build 26100 (64-bit)
1 x Intel(R) Core(TM) Ultra 7 155H [1996.9 MHz]
31.6GB RAM
Intel(R) Arc(TM) Graphics, NVIDIA GeForce RTX 4050 Laptop GPU (Mobile)
477GB SSD

General:
System Name: DESKTOP-EFCNRCJ
Motherboard Manufacturer: Standard
Motherboard Name: Standard
Motherboard Version: Standard
Motherboard Serial Number: Standard
BIOS Manufacturer: American Megatrends International, LLC.
BIOS Version: B.0.05B00
BIOS Release Date: 06/14/2024
BIOS Serial Number: Standard
TPM: Available, V2.0

CPU:
CPU manufacturer: GenuineIntel
CPU Type: Intel(R) Core(TM) Ultra 7 155H
CPUID: Family 6, Model AA, Stepping 4
Physical CPU's: 1
Cores per CPU: 16
Threads per CPU: 22
P-Cores: 6
P-Threads: 6
E-Cores: 10
E-Threads: 20
Hyperthreading: Enabled
CPU features: MMX SSE SSE2 SSE3 SSSE3 SSE4.1 SSE4.2 DEP PAE Intel64 VMX SMX Turbo AES AVX AVX2 FMA3
Clock frequencies:
- Measured CPU speed: 1996.9 MHz [Turbo: 4493.0MHz]
- Multiplier: x20.0 [Turbo: x45.0]
- Base Clock: 100.0 MHz
- Multiplier range: Min: x4, Max non turbo: x30 [Ratio: 8C: x46, 7C: x46, 6C: x46, 5C: x46 4C: x48, 3C: x48, 2C: x48, 1C: x48]
Cache per CPU package:
- L1 Instruction Cache: 6 x 64 KB
- L1 data cache: 6 x 48 KB
- L2 cache: 9 x 2 MB
- L3 cache: 24 MB

Memory:
Total Physical Memory: 32320MB
Available Physical Memory: 28262MB
Memory devices:
Slot 1:
- 16GB DDR5 SDRAM PC5-44800
- Samsung M425R2GA3PB0-CWMOD, serial#: 0x51DA2B3, wk/yr: 36/2023
- 1.1V, Clk: 2800.0MHz, Timings 45-45-45-90 (@ Max. freq.)
Slot 2:
- 16GB DDR5 SDRAM PC5-44800
- Samsung M425R2GA3PB0-CWMOD, serial#: 0x4D9D25F, wk/yr: 26/2023
- 1.1V, Clk: 2800.0MHz, Timings 45-45-45-90 (@ Max. freq.)
Virtual memory: C:\pagefile.sys (allocated base size 32768MB)

Memory SPD:
DIMM#0
Memory type: DDR5 SDRAM
SPD revision: 1.0
Manufacturer: Samsung
Manufacturing date: Year: 2023, Week: 36
Serial number: 051DA2B3
Part number: M425R2GA3PB0-CWMOD
Clock speed: 2800.0 MHz
Memory size: 16384 MB
ECC: No
Module voltage: 1.1V

DIMM#1
Memory type: DDR5 SDRAM
SPD revision: 1.0
Manufacturer: Samsung
Manufacturing date: Year: 2023, Week: 26
Serial number: 04D9D25F
Part number: M425R2GA3PB0-CWMOD
Clock speed: 2800.0 MHz
Memory size: 16384 MB
ECC: No
Module voltage: 1.1V


Graphics:
Intel(R) Arc(TM) Graphics
Memory: 128MB
Driver provider: Intel Corporation
Driver version: 31.0.101.5522
Driver date: 5-12-2024
NVIDIA GeForce RTX 4050 Laptop GPU (Mobile)
Chip Type: 0x28A1
DAC Type: Integrated RAMDAC
Memory: 6140MB
BIOS: 95.07.40.40.c1
Driver provider: NVIDIA
Driver version: 556.07
Driver date: 6-13-2024
Monitor 1: 2560x1440x32 165Hz 144 DPI (Primary monitor)

[David (PassMark)]

CPU looks to be running very hot. Up to 103C in some cases. I can't imagine this is normal.

3D failure is likely a hardware failure or device driver crash under high load. Which then results in a timeout.

You might want to check the Windows event log around the time of the error (just before 2024-06-17 13:53:22). Driver crashes sometimes get logged.
You could also run BurnInTest in debug mode to collect more detailed logs. No need to run a 48h test for this. Just run it until the error occurs.